Vascilating room rates and pet fee charges. No response to inquiries and poor customer service.read more

Nice hotel, was misinformed about the hot tub or lack there of, clean, organized, professional…read morestaff. However, I was unable to watch TV at least for the first night so far because it's not a regular channel lineup and they don't have any guides to what channel is which could not find the channels I wanted to watch. Staff was unsympathetic and basically said talk to the manager, no apologies You would think if they got a new service and a new provider the very first thing they should do is ask the channel guides for each of the rooms Very frustrating I'll see if the manager can fix it tomorrow and I can change my rating

Clean Newly remodeled…read more New double sink, faucet, shower - powerful. BUT, negative for lack for handrail. View of Mt. Rainier bonus! Restroom quiet (no noisy ceiling fan). Ice cream by the office for purchase. Thick waffle. Hot breakfast. Fruits. No yellow mustard for sausages!

This is a beautiful, first class hotel! Everything is perfect from carpets, lamps, bed, furniture,…read morebathroom. I can not say enough. Also has a snack room for purchase of micro wave food & snacks. Also a pool! No hands down stay here! A little pricey but it is worth staying in a clean, safe place

They have great rooms and suites as well as lovely staff. Stayed here a while ago, can't say how…read moregood it is recently

This hotel needed a refresh 10 years ago. The first thing that was offputting was the paid parking…read more- in a suburb? OK - the lobby looked nice and the lady checking me in was pretty cool, but that did not compare to the room itself. I was amazed at this room- and not in a good way. It was a room for handicapped people - I am not disabled and did not need this room. But that was not the problem. The beds were about 1 foot off the floor, and frankly the room cleanliness was less than stellar and the room and hotel were definitely tired and in need of a thorough renovation. Indeed, the biggest problem was the uncomfortable mattresses. My god. Really? But I needed a room to sleep in, and I thought I could sleep here comfortably on a Sunday night. I was wrong. They had no signs up anywhere about quiet time. And that was a problem. Because at midnight, the loud people and stomping began and of course it woke me up. What really upset me was the receptionist in the morning did not apologize when I brought it to her attention. I get it. She probably wasn't working. But that's not the point. I will say that I normally like Hampton Inn. But this Hampton Inn tested me and not in a good way. Until they give me free parking and renovate this hotel, I will not stay here again. And for the price they are charging? I want a freshly renovated room that is clean and more importantly, quiet.

Very nice hotel! I've been to nice casino resorts in Vegas, Tucson and Phoenix. I loved learning…read morethat it was Number 1 in the Pacific Northwest and I can see why! Hotel was nice! We tried 3 different restaurants here, the spa and the bars! We will be back! We loved our stay!

Great hotel rooms and casino. Employees are friendly and helpful. Our room had a view of the…read moreparking lot. Other than that it was a great stay. Pool, and gym have everything you need for a great workout. Free towels available there.

Our vehicle was broken into, window completely smashed. They couldn't show us security footage and…read morewere not much help to get police. No one could give me the manager or owners number or email. Just gave me the front desk. Been 4 days since I reached out to the main page and still nothing. This was terrible it cut our trip short with a day to scramble and get the window replaced before we could go on. My kids were super excited for this trip and this is how we get treated as your guests, dont care

I stayed here for three nights while in Seattle…read more It's not a 4 star hotel. It's a comfort inn so my expectations weren't super high. P The room looked clean and was nice enough. They had a pool and the front desk makes fresh cookies every night (I didn't try any but they smelled good). It's easy to get to and get around. Not too far from Seattle. There's a great Irish pub in downtown auburn down the street. I thought it was your run of the mill Comfort Inn.

My time here didn't start auspiciously. I booked it the night before, calculating I could make it…read morehere, but the day brought unplanned circumstances that backed me up by hours. In the past, when things like that happen, the hotels have been understanding and willing to let me cancel my reservation and book elsewhere. Not this time. Since my money was already sunk, I trudged on till 11 PM (with a 5:30 wake up call) and checked in, then sank immediately into sleep. I can report that the bed was reasonably comfortable, electricity all worked, constant fan, etc. Nothing outstanding, nothing terrible. The clerk was friendly enough, and it's not that the manager was mean to me, but he stood up for "you booked it, we get it". And I get that from a business standpoint, and I'm not going to penalize a hotel for that because it's their livelihood. So, long story short: Days Inn is fairly average overall. Did not run into the issues other people cite, the room and hotel were both clean.

The room was filled with gnats. We were charged $50 for our service dog. Very rude and the noise…read morelevel was extreme! I didn't get to sleep until 4:30 and then woken up by noise as well!

This is my fifth time staying here at this establishment. It's one of my favorites. I do keep…read moreforgetting to book through the hotel and not thru a 3rd party like Booking.com because when I do that I always get the wrong room. But thankfully the front desk were super helpful and got me a room on the ground floor with a view of the golf course. The beds are comfortable. The cleaning staff does a wonderful job cleaning the room. The gym is ok, the elliptical needs to be fixed it sticks and hard to use. The free breakfast is adequate and the coffee and cookies are delicious. I stay here once a year when I visit my sisters and I highly recommend staying here. The people who work here are always nice and accommodating.

Nestled in corner of other businesses with easy in/out access. Close to major freeways to/from…read moreSeattle, Tacoma and SEA Airport. Ample parking for guests. Inside is clean and well maintained. Front desk associates are helpful, friendly and amazing. Shootout to Courtney! She helped alot and remembered me from previous visit. Stayed here multiple times and each visit was treated exceptionally. Love this Best Western location.

Arrived to the hotel late in the night. Lobby was very clean and the front desk attendant was very…read morewelcoming....even comped 2 bottles of water that we were ready to purchase from their store. She gave us a room on the lobby level which made it very convenient. The room was clean and quiet. The following morning they had a complimentary breakfast. Everything was very well put together and clean. We were supposed to check out at 11 but the motorhome that we were purchasing from down the street wasn't going to be ready till 3pm so the hotel kindly gave us a check out time of 2pm with no extra charge. Overall a great experience and would highly recommend.

This hotel is located in Sumner which doesn't have much to do and it's mostly a rest stop hotel on…read morethe way to your next destination. Their check-in starts at 3pm although they didn't have our room ready when we arrived at 3pm. The hotel has a pool, fitness center, free parking, and complimentary breakfast starting at 6am. Our room had a king sized bed and a sofa which made it spacious, and it also had a microwave and fridge. The restroom was on the smaller side but the water got hot quick. The room was sufficient, the bed was comfortable, and the breakfast was okay. There was a bad smell when we walked in the room, the pillows were not comfortable, and the toilet seat lid would not stay up. Overall the hotel was okay with some good and some not-so-good things.