We had a really nice time here. We decided to get a room here so we could enjoy nearby Emerald…read moreDowns and it was a terrific decision. What you would expect from a LaQuinta like this but everything was first rate and for people traveling this is the perfect hotel. Everything was clean and nice. The staff were friendly and attentive. Everything felt like there was effort and care here. Our room was great with excellent air conditioning. The breakfast was standard continental breakfast but very nice with fresh food, a couple of hot items (the biscuits and gravy were great) and it was very nice. What really makes this place a winner is you have a jack in the box/mini-mart right next door and you have a Denny's right next door on the other side! Such a convenience to wander of to the JITB/Mini-Mart after the races and pickup some cold drinks and tacos/burgers. There's also tons of other restaurants and stores like McDonalds, Dominos, Burger King, Los Margaritas Mexican and a bunch of others within sight. For travelers, this convenience is spectacular and rare to have it so easily accessible and nearby. I didn't get a chance to see the pool area but I am sure it is as nice as the rest of the hotel. A solid 10/10 experience and we'll be sure to book here again anytime we plan to go have fun up at Emerald Downs again!

The property is very clean and well maintained. The…read moregentleman at the front desk was professional, friendly and very helpful. Our room was clean with plenty of towels. However... The smell of the entire building (thank goodness not our room) was strong and nauseating. It's not a clean smell...it's a, we want the place to smell clean but failed miserably, smell. Also, room service is every three days...we were only staying four days so it made no sense to have them clean our room. We did ask for fresh towels on the second day. We upgraded to a suite so there were two rooms. The heater in the bedroom worked fine but the one in the main room did not (we figured the hotel is aware because it was unplugged). If youre looking for a budget friendly place to stay in Auburn, this place is okay. If youre highly sensitive to smells, I cannot recommend. 10/10 front desk 5/10 room Side note, bring your own TP unless you enjoy wiping with sandpaper...your bits will thank you!

Wouldn't know why this place has 2.7 stars. My room was…read moreclean and Drew was super nice when we were checking in! Thx Drew We had a great experience.

This is a great place to stay. We stayed as White River…read moreAmphitheater is near and the reviews were great. Updated and clean. The rooms are large and include a mini fridge and little coffee area. There is a hair dryer if need and built in luggage shelf near the TV. There is room for a couple of suitcases which is nice. The staff is friendly and building is secure, easily accessible.

Well, we ended up with a layover in Seattle; surprise, surprise! So we decided to get a room for 12…read morehours. The Best Western Plus came up as a reasonable room rate. Little did we know that it was quite a distance from the airport. Anyway, we checked in around 2:30 am. The agent at check-in was very pleasant, accommodating and very professional. Such a pleasure after dealing with the airport personnel. The facility appeared clean and decorated very nicely. The room was clean but had a smell but was cleared out after opening up a window for a few minutes. The room was nice, bathroom was clean and the staff was courteous. The location was not ideal for an airport run but otherwise, the stay was good.

Clean Newly remodeled…read more New double sink, faucet, shower - powerful. BUT, negative for lack for handrail. View of Mt. Rainier bonus! Restroom quiet (no noisy ceiling fan). Ice cream by the office for purchase. Thick waffle. Hot breakfast. Fruits. No yellow mustard for sausages!

I've been a Hilton Honors member for a long time and this is one of the best. We had a great…read moreexperience with the staff and the food were fine. We arrived at 3:00pm but the room wasn't ready, perhaps another 15 minutes or we can be reassigned to another room. I opted to wait it out. The host, Hamilton (Sorry, I think that was the name) greeted us and was apologetic for the inconvenience and offered to store our luggage if we wanted to go out for now. That was very nice and we chose to wait it out. The coffee service was there and hot as we waited for that short time. The room is typical Hampton Inn style, clean and predictable. We noted that room servicing takes place every other day so I requested an extra set of towels. Someone actually brought it up! I was shocked and surprised. The drain in the bathroom was slow and by the next day, it seemed to almost stop. We contacted Keziah and she was able to get a maintenance person to come by and unclogged the drain. She was very helpful and followed up with us. The breakfast was well stocked and the kitchen staff kept everything well supplied. The serving area is really small, one of the smaller areas in a Hampton Inn, but with the efficient staff the place is well supplied. Overall this place deserves my 5-Pillow award for having one of the nicer Hampton Inns. One hint if you read this far: Book an even numbered room. I had an odd number and you can hear the freeway vehicles travel all night long.

Extremely Disappointing Service -- Not Recommended…read more Our experience at this hotel was extremely disappointing. The Wi-Fi was unreliable and barely usable, and the level of customer service was unacceptable. If you are staying for multiple nights, be aware that your room may not be cleaned automatically. You must remember to call the front desk every single morning to request housekeeping. Otherwise, regardless of how many consecutive nights you stay, your room may not be serviced. During our multi-night stay, housekeeping cleaned the room only once. When we contacted the front desk to discuss the problem, we were told that our request was unreasonable. The staff member did not want to continue communicating with us, and afterward, our calls to the front desk were no longer answered. Guests should not have to repeatedly chase the front desk for basic housekeeping service, especially during an extended stay. Between the unreliable Wi-Fi, lack of housekeeping, and dismissive attitude from the front desk, this was one of the poorest hotel service experiences we have had. I would not recommend this hotel.

There was plenty of parking and clear signage when we pulled in, which made it very easy to…read morenavigate despite it being such a large place. The inside was spacious and the atmosphere was very energizing. My friends and I had a lot of fun trying out the different slot machines. The food and drinks were fresh and easily available, and the customer service was great! I'd definitely come back to this resort in the future.

Table limits here are also relatively low. I played paigow where the limit was $25-$500. I also…read moreplayed baccarat where limits were $50-$500. High limit baccarat was $50-$1000. I'm from California and the limits are significantly higher. High limit apparently requires a player's card to play. It's discouraging especially for guests who are here just for a few hours. I've never had any casino refuse money/action, but okay! When I tried to tip the dealer a ticket, he said he can't take tickets. Again, in California, tickets/any monetary amount is accepted, but they refuse tips here too, but okay! The casino seems to be in renovation status right now. Some bathrooms were closed and they were hard to find. The signs above do not say bathroom, but it will point you yo everything else. The bathroom toilet seat cover is the high tech rotating plastic covers but the stall I was in malfunctioned and it was not rotating. There was pee on the plastic and um, that's just gross. Overall, bathrooms were hard to find, as was everything else. It's like you're entering in a room to another room to another room and then you're walking in circles trying to find what you're looking for. As for variety, they have a lot of variety of table games and slots. A+ for variety.

This place isn't bad or good -- it's a solid average…read more First, the rooms are clean, and that goes a long way. If I feel like a place isn't clean, then I'm out. The rooms are clean, but tired out. Our bathroom door didn't close all the way because it was swelled or hung wrong, but it just didn't fit the doorway. This was our second room, because the first room, with -- "No Smoking Room" in fancy script on the door -- smelled like a cigar bar. I walked two feet into the room, said, "Oh HELL no," and we went straight back to the front desk. We were given the room right next door (also with fancy script on the door), and the front desk clerk was right behind us with an air purifier for the room we'd abandoned. I don't know how well that purifier worked, but suffice to say, a non-smoking room...isn't. Our other issue with our room was that the card keys just wouldn't hold their programmed codes. We had to go back down to the front desk multiple times, get the keys re-programmed, we got all new keys...they just didn't work consistently. I finally resorted to having my key reprogrammed every time I was returning to the hotel just to avoid having to go back to the front desk after trying in vain to get the door opened. The hotel provides a decent breakfast -- a little short of what most similar hotels offer, but there is plenty to eat. They had the usual waffle machine, cereal selections, instant oatmeal, and eggs and sausage. No yogurt or fresh fruit was available, and the bread selections were individually packaged muffins and white bread for toast -- no bagels. The hotel's location is in a ho-hum spot -- about a block from railroad tracks and behind a small private airport, but we didn't hear any noise from either one. However, the hotel is in a light commercial area with nothing too interesting in the immediate vicinity. It's an acceptable home base if you're going to be out doing other things all day and just need a place to lay your head at night.

I stayed here for three nights while in Seattle…read more It's not a 4 star hotel. It's a comfort inn so my expectations weren't super high. P The room looked clean and was nice enough. They had a pool and the front desk makes fresh cookies every night (I didn't try any but they smelled good). It's easy to get to and get around. Not too far from Seattle. There's a great Irish pub in downtown auburn down the street. I thought it was your run of the mill Comfort Inn.

This was my first stay at Days Inn in Auburn, Washington, after booking the wrong hotel by mistake…read more At check-in, the hotel couldn't find my pre-paid reservation, and I was charged through PayPal. So the front desk ran both my debit and visa cards. PayPal and Booking.com have refunded me, but I'm still working with the hotel to resolve those duplicate charges. The bed was clean and comfortable, and parking was plentiful, but the property could use more attention. There was a noticeable odor near part of the building, dim lighting outside at night, and cigarette butts around the outdoor tables. Inside the curtains didn't fully close, the shower curtain was torn, the diverter didn't fully work, and I noticed a few ants on the bathroom wall. The AC was loud, and the bathroom vent sounded like a mini airplane engine. With a small airport nearby, there was frequent aircraft noise, plus footsteps from the room above, which made it a bit noisy. Overall, it was acceptable for one night, but the maintenance issues, noise, and the billing confusion made th the stay less comfortable than expected. I'd rate it two out of five stars.

My time here didn't start auspiciously. I booked it the night before, calculating I could make it…read morehere, but the day brought unplanned circumstances that backed me up by hours. In the past, when things like that happen, the hotels have been understanding and willing to let me cancel my reservation and book elsewhere. Not this time. Since my money was already sunk, I trudged on till 11 PM (with a 5:30 wake up call) and checked in, then sank immediately into sleep. I can report that the bed was reasonably comfortable, electricity all worked, constant fan, etc. Nothing outstanding, nothing terrible. The clerk was friendly enough, and it's not that the manager was mean to me, but he stood up for "you booked it, we get it". And I get that from a business standpoint, and I'm not going to penalize a hotel for that because it's their livelihood. So, long story short: Days Inn is fairly average overall. Did not run into the issues other people cite, the room and hotel were both clean.

This review is for the excellent customer service I received at this Best Western…read more Because of a family emergency, we had to cancel our reservation. Everyone I spoke to here were super friendly and understanding. I felt that staff were not only honest, but they went above and beyond to ensure my needs are met. They were all a breath of fresh air. I would love to stay here one of these days. Based on the pics of room, the hotel is very nice. Most importantly, the customer service was exceptional! Staff, including the manager, is soo nice.

We stayed at the Best Western Plus Plaza by the Green which was central to where everything was for…read morethis trip. A huge but shared parking lot with the local surrounding businesses but there was plenty of spaces. [From their website] "Overlooking the Riverbend Golf Complex in Kent, Washington, this hotel offers free wireless internet. Best Western Plus Plaza by the Green features a free continental breakfast every morning. Guests will also enjoy the well-equipped fitness center at this completely nonsmoking hotel." The front desk was helpful, professional, and thoughtful. It was a breeze checking in and getting some amenities that we forgot. The room was decent and alot roomier than I expected. The bed was decent. The fitness room was small. It was a nice stay.

Arrived to the hotel late in the night. Lobby was very clean and the front desk attendant was very…read morewelcoming....even comped 2 bottles of water that we were ready to purchase from their store. She gave us a room on the lobby level which made it very convenient. The room was clean and quiet. The following morning they had a complimentary breakfast. Everything was very well put together and clean. We were supposed to check out at 11 but the motorhome that we were purchasing from down the street wasn't going to be ready till 3pm so the hotel kindly gave us a check out time of 2pm with no extra charge. Overall a great experience and would highly recommend.

This hotel is located in Sumner which doesn't have much to do and it's mostly a rest stop hotel on…read morethe way to your next destination. Their check-in starts at 3pm although they didn't have our room ready when we arrived at 3pm. The hotel has a pool, fitness center, free parking, and complimentary breakfast starting at 6am. Our room had a king sized bed and a sofa which made it spacious, and it also had a microwave and fridge. The restroom was on the smaller side but the water got hot quick. The room was sufficient, the bed was comfortable, and the breakfast was okay. There was a bad smell when we walked in the room, the pillows were not comfortable, and the toilet seat lid would not stay up. Overall the hotel was okay with some good and some not-so-good things.

For Red Lion hotels, I expected it to be more clean. The actual interior does not really look like…read morethe stock photos provide. It was much dimmer and less elegant inside. The rooms were remodeled apparently so the furniture and interior isn't so bad but there were some stains and lack of service available. They were out of towels and it took a while to get ahold of someone from the front desk. I didn't get a chance to try the breakfast there but I heard it's better than most motels. They ran out of coffee around noon and I had to ask them to bring out more coffee to the reception. Unfortunately the whirlpool hot tub was also broken and dirty so it wasn't running at all. The bath tub also doesn't allow you to use the drain plug so I was not able to take a bath. Other than these issues, the value is expected for the price I paid for. It is one of the cheapest hotels to stay in Auburn and nearby.

I have to say I had very low expectations because this isn't a fancy hotel and it was literally the…read moreonly hotel nearby for a one night stay near the White River Ampitheatre. I was nervous when we pulled up since it was so close to the highway and airport about how noisy it might be. All I needed was a clean place to sleep and shower. From the moment we arrived, I got 5 star service. The front desk employees were cheerful and friendly. I noticed that they had "I've been vaccinated" buttons on and I remarked that I didn't even get a sticker for my vaccine. The female employee told me that the owner got them for the staff so that if customers saw them without a mask then they knew they were vaccinated. I thought that was a nice touch for peace of mind especially during this COVID Delta surge. We later had to ask the desk if they had a toothbrush, which they did, and offered us toothpaste as well. Our room was clean and neat. The entire hotel looks clean. Now it might be pure exhaustion talking here but the bed and pillows were incredibly comfortable. And I am very picky, especially with pillows. Our stay was a 2/5 expectation for me but it was everything I needed plus clean, comfortable and a pleasant staff. I would 100% recommend it if you're in need of a good place to stay in Auburn.