Pushy Salesmen tag teaming on elderly women in Ames. Telling them they need to replace windows and…read morefile an insurance claim immediately for some "unknown" storm that supposedly had occurred. Came into my mother's home without my permission as POA. You should have the decency to ask for another family member to be there. She told you no, it wasn't a good time but then they sent back two guys to harass her again. Called again this morning and she said it wasn't a good time due to a family member illness....Matt C. said he'd pray for her....that's all kind of wrong manipulative crap there buddy! Don't answer your doors in Ames ladies if you see this company. I'll be calling the insurance company as well. We don't need high pressure/urgency sales anymore with elderly. Learn better manners. Bad sales tactics. ZERO RATING.

Great to work with and assisted greatly in working with insurance company challenges. The work…read moreitself was very high grade on my roof replacement. Great recommendations on materials. Even after another storm where others in my neighborhood had to have their roof replaced by lower quality companies, my roof was still in great condition. Cleanup after the job was extremely good. Highly respectful of my needs and my property during the actual work. Highly recommended. Flexible to my schedule also!

I've worked with Action Roofing a couple of times to date, once an interior/exterior job and once…read moreexterior only. They entire team excels in its communications; from scheduling work to project updates to suggestions for future maintenance, Action Roofing is the gold standard. Even better, their work always is superb. I appreciate that Action Roofing provides pictures of their work to allow the homeowner to fully understand the issue(s) and how they've been addressed. I also appreciate that they've never tried to up-sell me and spend more money than necessary. The last time I worked with them, I went into the job thinking that I'd need a new roof. While Albert told me they could do this, he simply suggested a roof tune-up based upon his initial visit and noted that a replacement wouldn't be necessary for at least three years. Because of their outstanding communication, professionalism, and integrity, Action Roofing has earned my business long-term. When the time comes in a few years, they'll be number one on my list for that roof replacement.

From the owner: Action Roofing & Construction is a general contracting company that has been serving clients in Des…read moreMoines and the surrounding areas since 2001. We specialize in storm restoration, roofing,siding, and gutters.Contact us today for more information!

UPDATE #2: Five Stars now. Rebel made it 'right' very quickly after the previous update. We're very…read morehappy with the new patio doors! Will give All American another opportunity soon! UPDATE: Changed rating from 1 to 4. Rebel did call me after I posted this review. Seems one of his staff may have not been the model employee as his resume proclaimed. Let's leave it at that. Rebel is trying to make my order 'right'. EARLIER: Paid a deposit in July for two patio doors. Was told "three weeks" to make the doors then would be put on the install schedule. Three weeks later, "the doors are here and there are eight installs ahead of you". A week later, 'doors are not here because they didn't have the locks for them'. ?? Where'd they go from being 'here' a week earlier? Since then, the only contact has been from me calling them (one way) and being told, nope, locks not in yet - locks not in yet. After three months of 'not in yet' I said if I can't speak to Rebel in the next three days I want my money back. Well guess what? Again, no calls, no updates, only excuses. Now been waiting more than three weeks for the refund. "She sent it in the mail" and I'll personally drop of a check by Friday afternoon". Guess what? No check, no calls, only more excuses, "I didn't get the chance to make it there and I'm stuck out of town on a sales call." Un-huh. Next step - and it's not like they haven't been warned - civil suit will be drawn up by my attorney. I get it, some delays are unavoidable. But the radio-silence from All American is far from what I consider good customer service. And the willful withholding of my deposit being return only leads to this review.

The worst customer service! I have hade several problems with the job they did and they blamed…read moreeverything but accepting responsibility for poor craftmanship. The latest even they no showed 6 times to get fix the trim around windows. They did not install it correctly and the wind (was supposed to be rated at 100 mph) took it off. I ended up having someone else fix their incompetence. DO NOT HIRE THEM!

Find someone else! Parked the truck in our neighbor's garden, a large ceramic flower pot was broken…read moreby shingles being delivered and they never told us about it. When they packed up they loaded up a piece of our own plywood and have yet to return it even with calls made. Would not recommend

Very honest owner. Had leak in the roof and Justin came out to see what the situation was and…read morefixed it for free. Just a tube of silicone did the job around the vents. Will contact him again after a wind or hail storm. If you need a roof replaced this is the company that will do the job.

Roofing Experts did an amazing job replacing my roof. They produced a high quality product and were…read morehelpful/responsive throughout the whole process. I would highly recommend them to anyone! Shout out to Dwight for taking all my calls and being great to work with.

From the owner: Roofing Experts provides residential roofing installation, gutter installation, attic insulation…read moreservice, and attic ventilation service to the Norwalk, IA area.