Today I had an urgent situation with my cat. My regular vet is closed on weekends, so I came here because it's within walking distance, as I don't have a car. I arrived early and apologized for it when I came in--I would rather be early than late--but the receptionist seemed annoyed. I had previously explained that I didn't have my cat's records on hand, but that she has a history of chronic UTIs. I was told that without records, she would need a rabies vaccine, and I agreed to that without hesitation. The only documentation I was able to find between getting off work and going to the appointment was an email showing she was due for her vaccine about a month ago. I understand that this isn't official documentation, but they continued to emphasize that they needed her history. If she was going to get the shot regardless I don't understand why they had such an attitude about it. We were there for a completely unrelated emergency situation. The overall interaction came across as unfriendly and unwelcoming. In an already stressful situation, I did not feel confident or comfortable with the level of care or communication. Any business with reception knows they make or break your business. I have only seen the vet their once before. When my mom was alive she took her cat there. I don't even know why i tired because his medical advice for her cat at the time was terrible. She clearly has FHS and they had No idea!!!! I will not be returning read more

My experiences at this vet range between ok and great. No major complaints except the cost. This is the most expensive vet I've been to in the area and every time I go to settle the bill after an appointment I have a mini heart attack. Preparing myself in advance doesn't help as it always ends up being much higher. read more

Dr. Katz and his staff here are fantastic. I really appreciate the reasonable costs, specifically the same day emergency visit add-on fee being only $20. I am thrilled to have found this practice for my dog. read more

Rehabilitation - pets can truly benefit from it (for various reasons, as people do), and I had the great good fortune to get the highly recommended rehab and recovery services at MBVC for my 11-year-old sheltie, Gabriel (who, when only 3 years old, was diagnosed with a degenerative joint disease). Gabriel had a severe limp and very tight tendons, due in part to a large tumor that had developed under his front left armpit. He was swelled with osteoarthritis. That was April 2022. Now Gabriel - after a thorough initial assessment and development of his own customized rehabilitation program including targeted exercises/stretching, ultra-sound, laser therapy, hydrotherapy, surgery in August to remove the tumor, and additional post-surgery rehab - is a new dog - his old self - dropped a few pounds (physically) and a few years (psychologically). The. Best. Christmas. Ever. Remarkable is the only word that truly describes his transformation. Grateful is only one of many words to describe my admiration and appreciation for Katie (Gabriel's rehab coach and counselor), and Dr. Lisa Challberg (Gabriel's rehab vet). Given Gabriel's disease, he will require "maintenance" rehab which he gladly looks forward to getting from his MBVC team for years to come. Gabriel's situation is one of those exceptions that proves the rule. Rehabilitation, one-time or several, short- or long-term, for any given injury or issue, can restore and reinvigorate your precious one - and they can't do it by themselves. So, if you're sweet love needs it, I strongly encourage you to give them the gift of rehab from MBVC - it will be the best investment you'll ever make in the care and comfort of your best friend! read more

Muddy Branch Veterinary Center - Gabriel at Rehab! - Veterinarians Near Me - Gaithersburg, Maryland

My mom and I have been bringing our furry family members to Muddy Branch for close to two decades. Last week I had one of the hardest days of my life when I had to put down my brotha from anotha motha, Odysseus. I was a mess and I still cannot really think about it too much, but the staff did all they could to make this experience quick and easy. They fit me in the day I called during a time when I could get away from work. They let me stay with Ody and hold him during the whole process. I had the option of leaving the room, but I couldn't let him face death alone. The experience was as good as it could have been and I am thankful that he had loving care till the end. Through the years we have come here often and the service has always been wonderful. I don't live in the area anymore, but I highly suggest Muddy Branch for your vet needs. Thank you for taking care of my family. Thank you for the paw print. Both of my dogs had wonderful full lives because you saw to it. read more

Dr Katz was extremely reassuring and helpful, and followed up with us constantly until he knew our pup was better. This was after an awful visit to Veterinary Referral Associates so we were trying to be very sensitive to red flags. The front desk process was fast and friendly, and quickly answered any questions we had after our appointment. Would very much recommend read more

I began coming to muddy branch vet for my puggle in 2016. He has always seen Dr. Emily Cromwell. She has the sweetest demeanor. Derby is always a little nervous when visiting the vet but she and the staff have won over his heart. I took Derby in recently due to injuries he received at boarding. I was immediately greeted by the front desk staff. She weighed him and escorted us to the exam room. Mattie came in and asked the required questions. When she left the room she heard Derby barking. She brought in a blue tooth speaker playing soft music (music therapy). He calmed down a great deal. On this particular visit, Mattie advised me that Derby would be seeing a different vet. I was not pleased to hear this. I only waited for the scheduled appt. time to see Dr. Cromwell. She saw my dismay and took it upon herself to ask Dr. Cromwell if she could see Derby even though she had a full schedule. She said there wasn't any guarantees but she would try. I was very appreciative. A few minutes later, to my delight Dr. Cromwell walked into the room. Derby and I were both happy. She is so good with him. She examined him, played with him, talked to him and gave him treats. In conclusion, she gave us an antibiotic for Derby's eye, take away instructions, and left us feeling relieved about our visit. I would recommend Dr. Cromwell and muddy Branch vet to anyone in the Gaithersburg area. read more

Muddy Branch Veterinary Center - Derby before the injuries. - Veterinarians Near Me - Gaithersburg, Maryland

Staff and Dr. Corrigan are awesome! Friendly and knowledgeable. Staff explained step by step what they were doing and me and my pup feel comfortable and welcomed. read more

Muddy Branch Veterinary Center - My baby girl! - Veterinarians Near Me - Gaithersburg, Maryland

This place has always come through for me and my dog, Apollo. It can be a little hard to get a same day appointment, but that's honestly a good thing, if you think about it. Their staff is personable, courteous and their vets do a very thorough job. read more

I have been to many vets in Montgomery County, looking for the right fit. All of them have some good qualities, but some of them just might not be the perfect match for a client. I have several pets; so, it was important for me to find the right vet who agrees with my thinking regarding my pets' care. I wanted a vet who is trained to deal with a pet's emotional needs, as well as the physical needs. Vets and some other staff members at Muddy Branch Veterinary Center are trained as FEAR FREE CERTIFIED PROFESSIONALS. You can find the website that explains this certification. Muddy Branch Veterinary Center practices veterinary medicine in an UPDATED WAY, along with updated office procedures. And it's an AAHA Accredited hospital, which is a real plus for me. Some vet hospitals are still practicing veterinary care in archaic ways, whereby they treat our pets as a one-size-fits all, instead of as individuals. Muddy Branch Veterinary Center (Dr. Lisa Challberg) treats pets as individuals. read more

An update to my previous post from four days ago. In summary, our dog, in fact, did not have a tumor and we avoided a very costly and unnecessary surgery, and a long recovery with possible complications. I ended up taking my dog to Bennett Creek Animal Hospital in Clarksburg, and was fortunate enough to have an appointment with a surgeon, Dr. Walcoff. He looked at the lump and noticed that it was still oozing and infected-looking. He suspected that it was a very infected and inflamed anal gland, and didn't want to jump to a tumor--I explained what our previous vet had said and that she wanted to do surgery without diagnostic testing--especially from only looking at it. He took Pepper back and was able to squeeze some of the fluid out. He reported back that he thought there was more to remove but that it was very thick, so he wanted to sedate her, clean out the lump, and inject it with antibiotics. After about an hour, Pepper was still woozy but the lump did look smaller, which was good. She had a rough evening, but woke up much perkier. It has been two days and she is looking and feeling really good. The best part is that at her appointment the Dr. did a cytology that he sent out for review. I received a call today to let us know that after assessing the sample, there is no tumor, just a lot of inflammation. If we hadn't trusted our instincts and advocated for our pet, she would have had an unnecessary surgery, potential complications, and a long recovery. read more

Absolutely WONDERFUL! Everyone at Muddy Branch Vet Center was caring and kind - the receptionist, the vet tech PJ, and the amazing Dr. Owens. This was the first time that we've used their services, and they were able to get our cat, Tux, an appointment for the very next day. After Tux's brother, Coco, passed away in January, we were very nervous to try yet another vet. All of the previous vets that we took Coco to were terrible. We feel so blessed to have found Dr. Owens and the team at Muddy Branch because we didn't want Tux to receive the horrible care Coco had to endure from other vets. I only wish we had found this office sooner! read more

Do not do it . When we needed this vet the most to put our dog down they asked us to go elsewhere bc they were "busy". Betrayal at its finest read more

this is my first time having cats so I was nervous since cats don't always do good at the vets office, but my girls loved everyone there! And everyone is so friendly and they were so good with my cats. We have definitely found our vet. read more

Dr Katz and I go back a long way. He is an excellent Vet and deeply cares about taking good care of all animals.

I am completely dissatisfied With the way they treated my pet and I. My dog has had a history of UTI and there is a specific antibiotic that works for her. my usual vet was not available, so I brought her to this vet for the first time. Unfortunately, this was a terrible and costly experience for us. We even provided the necessary office notes from a previous vet showing the specific antibiotic that works. However, vet prescribes another antibiotic that doesn't work and then refuses to prescribe the only antibiotic that has worked for her. Not only did the medication not work for my dog, but the vet then assumed we can pay hundreds of dollars MORE in testing (after already spending hundreds of dollars). I had later called complaining about how dissatisfied I was with the vet and at this point I just want to get the antibiotic that typically works for my dog. I asked to speak to a manager but I never got a call back! It's been a week now. So unprofessional ! I understand that having a pet can be costly, but a compassionate vet should at least be mindful that not everyone can spend large amounts of money to treat their pet. The vet really was expecting for us to pay nearly $1000 to treat a UTI while also disregarding her past history of the effective treatment that was given by my previous vet . I work in medicine, and this is not the way to treat patients or their loved ones! Shameful ! read more

Go to CARING HANDS ANIMAL HOSPITAL instead!!!! This review is based on my experience with this veterinary center. The reason for my visit was for my concern of the hard lump on my labradoodle's head and wanted an answer. The vet was Lisa Chalberg. The wait time was about 30 minutes after the appointment. The main talk was about vaccinations and flea+ tick preventatives. I made it well known the priority for the visit was his hard lump. Chalberg didn't have an answer of what the lump on his head was. She put him on antibiotics for one month and recommended a recheck up once his antibiotics were done. I returned for the recheck. There was no change in his lump at all. After a failed needle test, Chalberg "guessed" the lump could be a cyst or a bug bite infection. I felt a little relieved that it wasn't a tumor. After the visit, I paid for all the vaccinations she recommend and a different set of expensive antibiotics. She wrote down under his profile that the next step would be to continue the antibiotics or surgically remove. After the ten days, I didn't notice much improvement but since she had already recommended continuing pills or surgery I decided for my dog to continue for ten more days to see if there will be a greater change in the size of the lump. She denied my initial request for a refill because she wanted to "see" the lump (meaning I'd be charged $55 just for her to "see" it) We spoke on the phone, after explaining to her what we had talked about, she agreed to writing the perception with a cost, a fee! My choices were, a recheck, or a fee. I felt extremely taken advantage of. It became clear that they care about their profits before your pet. I agreed to the fee, and she denied the request a second time recommending he needs a recheck. After speaking to the front desk, I was told a manager would contact me later that day to resolve the issue. I was not contacted. Instead I visited CARING HANDS ANIMAL HOSPITAL. My labradoodle was seen quickly by the vet. We decided to do a cytology test of the lump. The next day I received a call from my vet with the factual results of what the lump is. With the recommendations of our new vet, Dr Han, my labradoodle's lump has gotten much smaller in size in just 4 days!! I could not be happier with my decision to leave Muddy Branch Vet and take my business to CARING HANDS ANIMAL HOSPITAL. read more

If I could give zero stars, I would. Dr. Katz is arrogant, self- righteous, and obnoxiously condescending. I generally try to avoid scheduling appointments with him because he's truly insufferable. He shoves medicine down your throat that he clearly only promotes because pharmaceutical companies are paying him to, he gets defensive if you dare question his diagnoses or treatment plans, he talks too much and doesn't listen. Dr. Cornwell overcharges even more than Dr. Katz but is just as good at diagnosing issues that don't exist. The only vet they've ever had there who was worth seeing was Dr. Lowenthal, who wisely moved to Falls Road Vet in 2016. I regret not following her then. Most recently, we brought our dog in for an ear infection. We left with 6 prescriptions and a $683 bill. We were finally at our breaking point with the pricing and ask for our dogs' records. 3 days later, our dog was throwing up 3-6 times a day, hardly eating, wouldn't go on walks, and I actually thought (still think) he was dying from all the meds. Needless to say, we stopped the treatment plan and asked to speak with a doctor. When we spoke to Dr. Katz about our dog's condition, he provided enlightening information about the correlation of our dog's condition to our poor dog ownership abilities and then asked why we were even calling since we already asked for our records. He has zero respect for his customers or concern for his patients. Spare your animal's life and your wallet....DO NOT BRING YOUR PETS TO MUDDY BRANCH VET!! read more

i am Dr Parvez Bakshi & my wife Mary Rogers have an association with Dr Katz Muddy branch Vetenary center for over 22 years. Dr Katz is one of the best doctor in this field . His diagnosis and treatment is accurate. The staff is helpful always. MBVC is one of the best centers in Montgomery co. I recommend MBVC to all vetenary diseases to consult with Dr Katz to check with him and the clinic for consultations before going elsewhere. This is my 4 th pug with Dr Katz Buddy , Molly senior Molly junior and now Susie. This clinic is one of 10 best clinic hospital in Montgomery co. read more

I brought new kittens to this vet, and they absolutely messed everything up. First, they over-aged my kittens by about 2-3 weeks. Usually not a big deal, but when they're receiving vaccinations at 5 weeks instead of 8, it's concerning. They informed us the kittens were 8 weeks, when in fact, their baby teeth had barely come in and they were still wobbly and falling over when walking. Next, they said the kittens had fleas, that they'd treat the fleas and sent us home. 6 weeks later, my home is infested. When brought back to the vet, they said "They must've been outside or something" and took none of the blame - they were never outside. THEN there is no history of flea medication in their system. Next, they administer Revolution but say one of the kittens doesn't weigh enough? But jokes on me! Because according to her paperwork, she does weigh enough! So they sent her home without lasting flea treatment, while the other kitten received it. Lastly, they sent all of my emails to a different email (understandable mistake), but once fixed and asked to resend emails (medical histories), they only ended up sending the medical history of one kitten... but I have two kittens. Overall just a terrible experience. I understand Covid protocols make things different, but I didn't even have the opportunity to speak with the doctors treating my kittens, only the people at the front desk, and only over the phone. Honestly, I feel uncomfortable having this clinic in my community, knowing that people I know bring their pets here and trust that they are getting top notch care. Also, after scrolling the other poor reviews, when they receive one, they promptly apologize, then go on to share medical records of that owners pet over yelp to prove that they were correct in some way? Absolutely not. If they cannot accept a poor review over a website, I will be spreading poor reviews by word of mouth. PLEASE, PLEASE do not take your pet here. read more

Haven't Yelped in a while. Today, we needed to take Mom's cat in. Today ended up being his last day in earth. I live on the other side of the country. Here to visit family. Glad that there is Yelp. Everyone in the clinic were courteous and caring. They even were able to fit in a last minute, same day visit. The clinic does the blood test onsite. Confirming why he wasn't feeling well. with severe ulcer's in the mouth, kidney failure, and liver going. It was sad to see him go. Pickle, thank you for everything. Thank you for keeping Mom entertained. Thank you for being part of the family. We miss you. Rest In Peace. Thank you Doc and the other technician... I forgot you names. Not the time for me to remember names at the time. I felt that you cared so much. Even to a first time visit. Then again, Pickle has that effect on anyone around him. He is a great family. read more

Muddy Branch Veterinary Center - Pickle's room... From the doctor's side of the doors. We love you. Thank you for being in our lives. Rest in Peace. - Veterinarians Near Me - Gaithersburg, Maryland

The team at MBVC are wonderful! They are helping us with our kitten Sassy with a rare condition called Pectus Excavatum. Many of the area practices do not deal with this condition, and some had never heard of it. The MBVC team not only knew what it was, but have treated other pets with great success. I know my little Sassy is in good hands with them and that they truly care about her. I know they will do everything they can to give our girl the best chance at a long healthy and happy life. read more

I wish I could give more stars as Dr. Chalberg & the techs are awesome!!!! However, my experience with the front desk's lack of empathy when I called up during an emergency situation, made me realize I should look for another practice. read more

The staff at MB Vet truly care, and it shows. I recently took one of my dogs in for an annual, then the other for an urgent appointment due to his hip being out of place. The time they took (and the care they gave) was the same for both. We never felt rushed, and we were able to ask questions and get thoughtful answers and recommendations. read more

To be honest, over the past two years that I used Muddy Branch Vet, I felt there was an overall lack of empathy, except with the vets. This was noted on day one. This spring, my pug died. Today (July 19), I called to find out that her paw print has been in the office since early May. No notification!! It ends as it begins - poorly. They didn't even offer to mail or deliver it. read more

Everyone at Muddy Branch is professional and very friendly. We have been coming here for over 20 years and have always been pleased with the care we have received. read more

Dr Katz and the entire vet team is terrific! They always take time to carefully listen to concerns and treat the pet and owner like royalty!

Horrible customer service! We called to schedule an anal gland cleaning and were quoted a price of $13 over the phone. After arriving and receiving the service we were charged $27. The receptionist was rude and claimed it was impossible that someone quoted us that price because they always charge $27 for anal gland cleaning. We came home and checked with my mother who recommended this place. She had receipts of past visits showing anal gland cleaning for $16. My mother then called and spoke with a supervisor who was rude and confrontational. She insisted there was only one price for anal gland cleaning until my mother said she had receipts showing a lower price. The supervisor then said the difference in price can happen depending on how full the anal glands are. So basically they charge you more if they feel like it. Obviously you only take your dog to get the anal glands cleaned when they are full. My mother had been going to this vet for years and this was never explained until today. In addition she spoke to Dr. Katz and he was not the least bit sympathetic to our situation, nor did he care about the rudeness of his staff other than saying "I'll look into it" After the ambiguity in pricing and the rudeness of the staff we will never go back to this vet. In addition my mother has decided to switch vets as well after the treatment she received. After being a loyal customer for years she never expected to be treated so rudely. Customer satisfaction is definitely not a priority at the Muddy Branch Veterinary Center and I recommend you take your pet elsewhere. read more

GO TO KENTLANDS VETERINARY HOSPITAL. I would not recommend this place to anyone. I just moved here from Texas and I happened to have an emergency with my dog. I brought my dog here first because they had good reviews, I tried to call, twice (per their instructions for an emergency on their website) but no one answered so I drove over. When I arrived their receptionist-Gabby-was completely rude and cold to me. She said that there was no way she could help me because I wasn't already a customer, I asked if I could become a customer and she said I could-in two weeks, (which obviously doesn't work for me because I was having an emergency and she knew that). I left this place crying because of how shockingly rude, cold and uninterested in helping me the receptionist was and my husband called in to discuss with the manager. The manager called me per my husband's request to discuss my experience, she was very apologetic and nice on the phone. I do however think that I should still share my experience with this place because as soon as I left I was greeted very warmly by the Kentlands Veterinary Hospital. Kentlands Veterinary Hospital not only got in me in within the next hour but they offered to collect my dog's records from our previous veterinarian for me. They also took me back to see my dog's x-rays so that I could understand what they were doing and I had a chance to look at what they were looking at. I also received two follow up calls from the actual vet to make sure that my dog was doing alright after the visit. It was fantastic service, even better than my last vet. So for that reason I'm posting my review. Despite this manager's best efforts to make this better...if you're considering this place just go to Kentlands, it's GREAT!! read more

*This review is for grooming only** We take our pet there for Veterinary services and always have a great experience with Dr. Katz, so we decided to try the grooming services; bad idea. We have a poodle mix; for our first visit they cut his body perfectly but really cut his face too short. We decided to give them another try and thought with specific instruction on what we wanted the cut would be perfect. Well, unfortunately that wasn't so. Our dog was shaved so low he's unrecognizable and further they didn't listen to anything I said after i took care to show exactly how low to cut him. It's like they are on autopilot and give every dog the same cut. We will be getting our dog groomed somewhere else. read more

Today was a hard day for my family. We had to send our beloved Max, to doggie heaven. Dr. Katz made the transition so easy. He was so compassionate and provided us with the time we needed to say good bye. I am so glad we chose this Veterinarian. read more

My cat, Kali, had been losing quite a bit of weight since we moved (and has a history of IBD and chronic respiratory issues, poor thing), so I wanted to bring her in for a checkup. We saw Dr. Challberg, who reviewed Kali's past medical records that I had asked them to request from our old vet, and was very attentive in listening to my concerns about Kali. She took some blood and urine to run tests and did a thorough physical exam. The office emailed me a detailed report after our visit, which was great. When Kali's lab results came in, Dr. Challberg called to discuss them with me in detail so we could decide how to proceed. As a bonus, the compounding pharmacy that Muddy Branch uses is far cheaper than the one I had previously been using--and they even ship the medication to my house! read more

I couldn't think of a better place to take your pet. I've been taking my dogs here since day 1. Dr. Katz is the nicest, friendliest and honest vet I've ever met. He's super patient and is excellent at educating us, the pet-owners; I remember I had like 10 million and one questions before even setting up an appointment the first time I got my puppies and he answered every one of them over the phone...that's so rare these days. He's also not about ripping customers off and will tell you where and how to save money with your pets and is very reasonable with vet costs. I wouldn't definitely recommend MBV. read more

Dr Katz and my family have an association for 21 years involving 4 dogs . Buddy, Molly sr Molly and now little pug puppy Susie. we love pugs all of them where pugs. Dr victor Katz is one of the genius in his field. under his care muddy branch Vetenary center is one of the best in our region . read more

I still stand by my previous review, but I am updating to five stars because of the care and attention Muddy Branch Vet gave my dog in the last few weeks of her life. Each vet she ever saw treated her with care and compassion. They truly enjoy working with pets. The staff was always friendly and helpful. They would comfort me when I was stressed. Sadly, my sweet dog passed away a few days ago. The emergency vet took care of notifying her "primary" vet. Dr. Katz called me to express his condolences. This simple gesture meant so much to me. He and the other vets saw me and my dog on numerous occasions. To take the time to call and let me know they were sorry to hear what happened speaks volumes of the staff. They truly care about each and every animal they see. I highly recommend them to anyone looking for a vet. I know whenever the time comes for me to have another dog, I'll be back at Muddy Branch for all their veterinary needs. read more

I've ALWAYS had a positive experience with Dr. Katz and staff and never walked out of this office feeling like I just wasted money. Even when I lived in VA, I drove all the way here to have my dog see Dr. Katz. I've been taking my sweet Rottweiler, Tyson, here since he was a puppy. I love that I can walk into the office and be greeted with "Hey Tyson!" almost immediately. Dr. Katz has always given us great, honest advice when it comes to my dog! Which I appreciate since he really cares about the well being of our pets versus trying to constantly sell us on things that we do not need. Not sure where the negative reviews are coming from about Dr. Katz being rude, but I've never had this issue. He's been genuine, kind, and very respectful. I trust my dog to be under his care!! read more

We always experience an amazing visit at the clinic and our pup always leaves happy instead of upset. Thank you so much for all you guys do and for always loving our little Chewie! read more

I've been taking my pets here for over a decade, and have only great things to say about Dr. Katz and the other veterinarians and staff in this office. They truly care about all the pets that come through their doors. Five stars! read more

I was very impressed by the wonderful staff and veterinarian we saw. We brought our little chihuahua in for a physical, we had lots of questions, which were all answered. They were nice, gentle, and very patient with all our concerns. A routine physical cost $52, and you get $5 off if you fill out a form online. The price did end up to be quit a bit, nearly $300, because we had requested blood work, and required some shots. I really like this place, and will definitely bring out pups back. read more

I could on for days about how great they are. :) The front desk staff Casey, Derrick & Nikki are Awesome, friendly, always warm & kind. Monica who grooms my Luna Rocks!! She is kind and gentle and you instantly know that your baby or babies are well taken care of. The doctors and all the staff that assist them are amazing as well. The minute you walk in the door you get a warm and fuzzy feeling and you know that they truly care and love what they do. I take my Luna with me everywhere, even on vacation with me. So its hard for me to leave her anywhere because I know she will be sad and so will I. But I have no problem with leaving her with Monica to get groomed because Monica treats and loves her like she's her own. They are not just our vet, they are our family. Fran & Luna Porter read more