I have been bringing my dogs here for over ten years. The Giebels feel like family at this point…read more In addition to being medically sound, they also add a later of compassion and empathy. As our dog was dying, Dr. Lauren provided her cell number and was so kind to allow us to ask questions daily and gave us a lot of love and support. When our dog passed on her own at home and the cremation service refused to do a pick up (we found a new one), QOVH offered to come pick her up and take care of all the details for us. Any new pet parents out there that are looking for care, 10/10 highly recommend.

Can't complete paperwork in timely manner; Megan Giebel does not have skills of practicing vet and…read morecosts her clients $$$$

Today I had an urgent situation with my cat. My regular vet is closed on weekends, so I came here…read morebecause it's within walking distance, as I don't have a car. I arrived early and apologized for it when I came in--I would rather be early than late--but the receptionist seemed annoyed. I had previously explained that I didn't have my cat's records on hand, but that she has a history of chronic UTIs. I was told that without records, she would need a rabies vaccine, and I agreed to that without hesitation. The only documentation I was able to find between getting off work and going to the appointment was an email showing she was due for her vaccine about a month ago. I understand that this isn't official documentation, but they continued to emphasize that they needed her history. If she was going to get the shot regardless I don't understand why they had such an attitude about it. We were there for a completely unrelated emergency situation. The overall interaction came across as unfriendly and unwelcoming. In an already stressful situation, I did not feel confident or comfortable with the level of care or communication. Any business with reception knows they make or break your business. I have only seen the vet their once before. When my mom was alive she took her cat there. I don't even know why i tired because his medical advice for her cat at the time was terrible. She clearly has FHS and they had No idea!!!! I will not be returning

My experiences at this vet range between ok and great. No major complaints except the cost. This is…read morethe most expensive vet I've been to in the area and every time I go to settle the bill after an appointment I have a mini heart attack. Preparing myself in advance doesn't help as it always ends up being much higher.

Despite moving nearly 30 miles away, I still make the drive to Kentlands Vet for my dog. The team…read moretake good care of him and are thorough in their annual examinations. Today I took him for his annual wellness exam and did a blood draw to be sent to CVCA since he has heart murmurs. They detailed his current condition and also informed me on some preventative measures. With the newly renovated office, it's great to see their transformation and growing team. I was in a patient room that had fun cat memorabilia and even a sound machine for those nervous pets. They really do put pets first!

A big round of thanks to Dr. Stotz for treating Hermoine today. Our regular vet is sick with Covid…read more So, I asked my son where he takes his dog and he recommended Kentland's Veterinary Hospital. Hermoine had an abrasion on her back, which was getting worse, because she was licking it. Dr. Stotz was warm and welcoming. She has a great bedside manner with her patients. She communicates well with adults too and explained each step, as we went through the process. I really liked her. Hermoine got an antibiotic shot and some topical medication. The veterinary hospital is clean and full of pet decorations. They are in the process of adding more rooms. Healthcare is expensive, even for pets. But, as my mom would say," You get what you pay for." And, Hermoine was well taken care of. Thank you Dr. Stotz and the rest of the friendly staff at Kentland's Animal Hospital.

My experience with VRA was overall very positive, especially because of the staff. Everyone I…read moreinteracted with was kind, professional, and genuinely helpful throughout the process. One thing that really stood out was the strong communication -- they kept me informed, answered questions clearly, and made sure I understood everything along the way. The services are definitely on the pricey side, which may be difficult for some people to manage, but the quality of the staff and their professionalism helped make the experience worthwhile. It's clear that the team cares about providing good service and supporting their clients as best as possible.

Ok Yelp... I'm frustrated…read more We rushed our 9-month-old Cavapoo into VRA Pet Hospital at 8:45 AM after waking up to him bleeding from his rectum, after already having diarrhea and vomiting the day before. As pet parents, that's terrifying. It is now 12:37 PM and we are STILL sitting here waiting for a doctor to tell us what's wrong with our baby. The only explanation we kept getting? "Other emergencies came in." I understand emergencies happen... but what exactly qualifies as urgent if a puppy is bleeding, lethargic, and clearly in pain? Our dog has been laying around miserable, not himself at all, and we've had to repeatedly get up and ask when he'll be seen. Meanwhile, hearing laughing and casual conversations at the front desk while your pet is suffering is beyond aggravating. The lack of urgency, communication, and compassion in a moment like this is unacceptable. I hate that this has been our experience because when your pet is sick, time matters. Right now, I'm just left wondering... where are the better emergency animal hospitals in the DMV?! Here's a more detailed and pointed update for Yelp that leans harder into the front-desk failure while still separating it from the doctor's care: Update: I want to be fair because the doctor deserves recognition. Once we were finally seen, she was excellent -- thorough, compassionate, and took the time to explain everything clearly. She even apologized for the lack of communication, which says a lot about her professionalism. But my issue remains with the front desk staff, and honestly, that part of this experience was unacceptable. As first-time pet owners rushing into an emergency with our 9-month-old puppy bleeding, vomiting, and clearly in pain, we walked in terrified. No one at the front explained the ER process, triage, or what to realistically expect. Instead, we were left sitting there for hours in complete uncertainty, repeatedly having to get up and ask for updates ourselves. Every time we asked, it felt brushed off with the same generic "there were other emergencies" response -- with no timeline, no compassion, no reassurance. What made it worse was the atmosphere at the front desk. While we were panicking and watching our puppy lay there weak and uncomfortable, the front desk felt more like a social gathering than an emergency hospital. There was laughing, chatting, snacking, and carrying on while families sat in distress. That lack of urgency and empathy was hard to stomach. No one expects immediate service in an ER, but basic human compassion and communication should never be optional. When people bring their pets into an emergency hospital, they are bringing family. The front desk is the first point of contact, and that first interaction sets the tone. In our case, it made an already traumatic situation feel even more isolating and frustrating. The medical team may have done their job, but the front-end experience failed us completely.

Super caring business, everything was explained to me in detail, and my pup was comfortable the…read morewhole time! He enjoyed the treats and love he received from staff!

I booked a first time patient visit for my cat. I had this appointment scheduled for a month, and I…read moreshowed up on time. I was put in a room with my cat and told to wait for a tech. We waited 30 minutes past our appointment time and no one came in to even do her initial vitals and weight. I understand emergencies happen, and people run behind, but my frustration came from the lack of communication. If someone simply let me know there would be a wait, or something was delaying the tech and doctor, I would have understood. After 30 minutes of waiting with no explanation, I told the front desk employee I would be leaving with my cat so she did not have to sit in the cage any longer. She apologized, but did not offer any explanation, or let me know that anyone would be in soon. It is frustrating to book an appointment and not have the service provider show up on time, especially when a pet is stressed about being there.

From arrival to departure, the entire staff provides a highly professional and welcoming…read moreenvironment. Excitement takes over the moment we pull up; my little boy actually leaps out of the car and races for the front door, eager for the warm attention he always receives. Dr. Katie and her staff are fantastic, maintaining high professional standards while working directly on the dog's level on the floor. Luca genuinely thinks it is playtime while Dr. Katie expertly examines him through interaction and play. Hearing from the staff that my pupper is such a good boy during treatments--and doesn't even blink at vaccinations--provides total peace of mind because it is clear he feels completely safe in their hands. Entrusting my little guy to their care is consistently an A+ experience.

They were excellent. My cat passed away due to heart failure …read more I needed a vet after 1 on Saturday and they were there for our cat and me. They were comforting and well trained for the moment. I strongly recommend them.

I take my guinea pigs there. The vet takes good care of them; tho they have short lives, it almost…read morefeels like why send them to the doc in the first place: the females pigs almost always get sick at the end of their lives, basically leaves me scrambling for care and I am glad that I get help. (In that respect, the doctor doesn't mind it wasn't me taking my pig to see her, very accommodating.) Regrettably, after my first female guinea pig that runs around and talks back to me died, I have little to no interest in the other girls that followed. I have one male who manages to have a cyst last summer, and Dr Hileman had to run a test. Everything came under control, and the pig is cleaned up tho a tad underweight. Tho I do have a dog that also sees her, but because this place is one that takes exotic small pets, I keep going back. The doctor is very gentle. (This place was recommended to me years ago, so I am just one of many that comes here.)

Do NOT apply here…read more There's only one doctor here, and she treats her employees terribly--constantly nitpicking, micromanaging, and making the work environment tense and miserable. She wonders why people keep quitting, but the truth is you either leave on your own (like I was fortunate enough to do) or you get fired for not being "perfect." You only get about 60 hours every two weeks, and there's zero room for growth--don't expect a raise or any kind of advancement. There's no direct deposit either. Your checks are mailed (sometimes late), because apparently the clinic "doesn't make enough money." Also, be prepared for constant political conversations whether you want to hear them or not. If you want to be respected and treated like a decent human being, this is not the place for you.

Glenvilah is a great local vet! They are knowledgeable, kind and honest. I appreciate how thorough…read morethey are and how careful they were with handling my fur baby, especially when it came to vaccinations and nail trimmings. Prices are decent and they are upfront with everything.

Honestly one of the best AND CLEANEST clinics I have taken my son to! All of the Dr's truly love…read morewhat they do and are very knowledgeable. Would recommend to anyone with a furry friend

They are very supportive ! even during Holiday , where other places were closed or rejected my call…read moreand I needed desperately to take my dog to emergency, they were the only one, who responded my call immediately. I recommend Dr Petros and Montgomery Village Veterinary 100%

The good? The vet seems very knowledgeable, was able to visibly diagnose my cat (he followed up…read morewith tests to confirm) and prescribed a medicine that had my cat back to himself within a few days. He performed dental surgery on my cat and there were no post-op issues. My cat was healthy and happy after the vet. The no-so-good? 1) One of the cats they let roam around had an eye infection, I was concerned the cat would spread it but the vets assistant took the cat away when a customer brought it to her attention. 2) If you don't ask enough questions, they'll surprise you with the cost of their services. This can be true of any service but I inquired about their grooming service and comprehensive wellness check. They said it would cost around $600 (because of anesthesia). When I picked him up from his appointment they charged me $1,900!! The vet performed 7 tooth extractions and did not even call to let me know. The vet said to me, "I didn't think money was an issue" Because my pet insurance reimburses me 80%. But I still had to pay up front. I was surprised each tooth cost about $50-$75 and wish they'd been more transparent. They took off $200 to make me "feel better". ALWAYS ASK QUESTIONS and brush your cats coat and teeth so you don't need a vet for that. My lessons have been learned! 3) Another thing to keep in mind. The vet performed the surgery well, Koda had no post-op issues at all! However, because the vet has to stand while operating, he charges more. This is understandable given the vet seems to limp when they walk but again they didn't let me know that beforehand. I would trust them to perform an excellent surgery but ask as many questions about what to expect before you commit.