I took a shot on this company based on a mighty favorable Yelp review. Called them on a Saturday and they promised to get back with me to schedule a time for the work. No return call by Monday afternoon. Called them Monday afternoon and scheduled work for Thursday, "between 8am and 10am." Their choice of times, not mine. I called them at 1pm to see if there was a problem. They had no information as to what happened to my appointment and seemed surprised that their crew did not show up. I understand things can happen on a job but to not call me directly or even advise their office of the delay is very poor customer service. I expressed my frustration of sitting around all day, waiting and to please, cancel the work since they evidently don't care about the customers. Gotta wonder if the rave review is legit. read more