The service tech, John, understood the problem as soon as I described it. He didn't take long to…read morefix the problem and cleaned up the area so well, I didn't have to do a thing. The next time you have a plumbing issue, you won't go wrong with Transou's Plumbing. I've also used the Septic side and received the same great service.

Transou was very responsive and all of my interactions with them were positive. John replaced an…read moreoutdoor spigot which was original to the house (50+ years) and had been leaking for a while). He also replace the on/off know with a more user friendly shut off handle. The cost was a bit pricey but everything else is these days. I would use them again.

This company called me in a very timely fashion and told me they could go to my residence. They…read morewent the next day. I told them what I thought the problem was...a sewer line leaking in my crawl space. They called me and gave me an estimate of $3600 for the complete job or $1500 just to get me by for a bit longer. He let know they could start right away. I was waiting on 2 other estimates (thank God). The next estimate was less than $50 to fix...it was only a leak from my kitchen drain. Patriot's Choice Plumbing fixed it within 20 minutes then came back out the next day because it was clogged and fixed that for no charge. I would not recommend Drip Doctors Plumbing!!!

From the owner: Drip Doctors Plumbing provides residential and commercial plumbing, sewer line cleaning and repair,…read moreseptic tank installation, pipe replacement and installation, drain cleaning, sewer line camera inspections, and flood damage repair services in the Triad, NC Area.

I have been using Yelp's Project Bidding for services that I need done to my house and I would…read moreencourage you to use it as well. If you need a repair or installation of some kind, this gets you some results and communication with companies quickly. I bought a house in Rural Hall (north of Winston Salem) and it is not connected to city sewer and instead uses septic. Well since I was not made aware when the last time the septic tank was serviced and the average life is 3-5 years I thought it would be a good idea to get this done. I put in the request into the Project bidding and Yelp gave me four companies. Mountain View Septic came back with a response in less than five minutes and then another company in about ten minutes but wanted to talk about the job on the phone. After calling the other company and not hearing back from the other two I agreed to Mountain View's cost for the service. Christian gave me a good cost and had a 10% off on Yelp for first-time customers. We set up a time and I had to delay it due to a meeting I had scheduled. Christian was very flexible on the delay and showed up on time. After talking about the job for a few minutes Christian went about locating the septic tank and then once found, uncovered it and opened it up. According to Christian, the tanks were about 3/4 of the way full so I thought the timing of this service was great. I can imagine a nightmare of waking up in the middle of the night to backed-up toilets. The service was relatively quick and Christian was extremely informative about the septic tank and how it performs. I had no idea that much was involved in the process but he certainly did and it was good information to know about. If you need septic services I would highly recommend Mountain View Septic, although relatively new in the business, Christian was knowledgeable, friendly, flexible on the schedule, and reasonable on the costs.

Made an appointment, but never showed up, and never called. Waited an hour and left message, but…read morenever returned call. Cost a week of due diligence, and drove 64 miles because i trusted he would show up.

Let me start with the owner and the employee sent to my house were very nice; however, after hiring…read morethem to pump my septic tank I started having problems with my septic pump alarm going off and on. They came back and checked the floaters and said the floaters were fine. I called them back again because the alarm was still coming on and off. They told me the floaters needed to be replaced and quoted me $800. My husband thought that sounded high so I asked them to stop working and called our previous septic tank company. They came out right away and we learned 2 things - 1) Straight Flush only pumped one of the 2 septic tanks and did not clean the filter when they came out to pump our septic tank and 2) the floaters did not need too be replaced. Instead we had a short in the wiring from the pump to the alarm, in our crawlspace. We had the wire repaired by an electrician and that solved the problem Had my husband not stopped the work we would have paid over $800 to fix something that was not broken and then still would have had to pay an electrician to check and fix the wires. After talking to the owner I don't think we were intentionally mislead. Instead, I believe they were just guessing at what the problem "must be" and failed to rule out a wiring issue. Plus the $800 I was originally quoted by Straight Flush to replace the floater was later determined to be way above the $350 that the other local septic tank companies would have charged to replace the floater.

I called and had an appointment within 2 days. Ali, whom I had met 3 years prior when he did my…read moreMother's septic tank, was kind, courteous, knowledgeable, and efficient. He had the job done in no time at all. I would highly recommend this company!

This is the second time I've had this company take care of my septic problems; both visits have…read moregenerated more and more confidence, especially in Thomas! He came immediately, determined that the pump was burned-out and thus the tanks were filled to the max. He replaced the pump by rewiring, and installing. Then Thomas pumped the tanks until empty. Thomas represents Carolina Septic with excellence. He worked in 90+ degree heat for several hours. He did not stop until the job was finished. I'll never call another company as long as Thomas answers the phone!

These guys were incredibly informative, kind and patient! They also answered a ton of questions on…read morethe most cost effective options.

Chip's been reliable and easy to work with. Shows up, communicates well, and gets to practical…read moresolutions without dragging things out. Solid work and consistent follow-through -- we'll keep using him.

I contacted Chip and his team for snow removal for my driveway. Chip was very prompt in responding…read moreto my inquiry (thankfully so!) and remained in good communication with me through out the process. They did everything that they could to ensure that customer service was the best and made sure that I was happy and felt cared for through the process. The pricing was wonderful! Understandably with the operations they had going on there were some delays in which they made sure to communicate. I was happy to wait a little longer as they confided that they were helping with people they found stuck out in the snow. I always love to support a company that has amazing core values! I will be reaching out to and recommending Chip for anything that comes up in the future that they take care of! Thank you for taking care of everything and helping our family stay a little safer in the weather conditions!

Was very knowledgeable on the area of service we needed and helped us get all the permits needed…read morefor the work to be done. Would highly recommend.

From the owner: Locally owned and operated read more