Everything was great from the first phone call to the end of the service call. Jeremiah found the…read moreproblem in my dryer within minutes. He was upfront about costs and options. It was fixed in less than 30. He even leveled my wonky dishwasher before leaving. I highly recommend A+D Appliance Repair.

Our LG dishwasher started leaking. We found where the leak was and using YouTube we knew what would…read morebe required. Yikes. We found this company and let me tell you, both Dori and Jeremiah were so nice to work with. The repair required 2 trips due to a special order hose. Dori kept us informed and Jeremiah was able to come back 2 days later. He did a great job, ran the dishwasher to test it, put it all back together and cleaned up after himself. All of this for a very reasonable fee. We saved them in our contacts and if we need other appliances worked on, they will be our first and only call.

Be aware that the owner of this company attempts to charge a 10% Federal Tax and charge NC Sales…read moreTax based on the county where he resides as opposed to the county where the work is being performed. When questioning the federal tax, he stated, "tell that to uncle Sam and the cost of doing business within the state of North Carolina as a sole proprietor."

Very good. Efficient and very reasonable. Maintained good contact! Worked quickly and efficiently…read moreand explained clearly what the problem and how to avoid and reoccurrence.

My dryer stopped producing heat and it continued to run. This was a fairly new dryer so you can…read moreunderstand my frustration. I sent a message before 8am on Monday morning. I received a phone call not even 20 mins later, putting me on their books for the next day! The representative on the phone was so friendly and professional. She took my information. She gave me a 8-5pm window, but the next day, they arrived by 9am. They texted in advance. Talk about fast service! I wasn't home, but my parents were beyond impressed by his knowledge, experience, honesty and thoroughness. He took pictures along the way and was diligent in documenting the issue. The fee was very reasonable. He takes all forms of payment. A detailed invoice was provided via email and text. Hire this company! I most likely will go to no one else from this point moving forward for my appliance repair. Dryer works like a charm now.

Our ice maker stopped working. Called a company who told me they didn't service Samsung but…read morerecommended this company and said to ask for Raul. We called and scheduled an appointment with a very pleasant lady. I asked for Raul. He showed up to the minute he said he would be here. Looked at fridge and diagnosed the problem very quickly. Got the tray unfrozen and it seemed to be working saving the cost of a new ice maker. If the motor holds up we should be good. Raul explained every detail of the ice maker to me. This guy knows his stuff. Highly recommend this company and Tech.

Nice people; came promptly and advice was sage. Repair didn't go well but that was because the…read moreproblem was atypical and difficult to identify.

Quick and on time. Quickly diagnosed. It was the TV and no fix. But we knew…read more Knowledgeable and professional.

Best customer service and delivery of a major appliance (refrigerator). Took time to deliver and…read moreset up properly and make sure it was all working. Even willing to remove doors to get it where it needs to be (the other stores won't do that!). Don't mess with the 'big box' stores, F&H has them all beat in knowledge and courteous staff that go the extra mile. Mind you, they only carry GE appliances, but do your research of what you want and they will order if they don't have in stock. You won't be disappointed.

Purchased a refrigerator this week from F&H and what a wonderful experience from start to finish…read more 1 day delivery and friendly, fast service from sales to delivery. I am recommending you to everyone I know. Also happy to buy local. You have a new very happy customer. Thank you so much.

Arrived when scheduled, told me what he found, what it would cost. Followed up with the cost, and…read moreabout when the part would be here. Called to schedule completion of the job. Arrived and completed the repair. Reliable and dependable.

We had an ice maker that had been on the fritz for a while. Stan came out the day after I called…read moreand took a look at it. The problem involved replacing several parts that no longer functioned and a plumbing issue so it wasn't a straight forward fix. Stan was very persistent and got it fixed. I was very impressed by his friendliness and professionalism. My dryer out and Stan is coming over tomorrow to straighten it out. Having someone you can have confidence in and trust is great!

Our fridge had been leaking water (ice build-up under the freezer drawer), and after a few failed…read moreattempts to remedy the issue myself, I contacted At Your Service via their Web site. Chris called me back quickly and was able to schedule an appointment for the next day, something I was not expecting. He was cordial and upfront about pricing. Shawn, the technician, gave a courtesy call a few minutes before the agreed-upon arrival time and showed up as scheduled. He was able to not only diagnose but (seemingly - fingers crossed) fix the problem. He came across as knowledgeable and professional and worked quickly. Moreover, At Your Service stands behind their work: Shawn offered to come back out if the steam treatment he used didn't take care of the problem. In my experience, repair work gives you any two of professional, responsive, affordable, and competent, but At Your Service managed to check all of those boxes. I would not hesitate to use this company again for future appliance repairs.

Having used Chris and his tech(Shawn) for repairs on our cook top(burner)..which was repair in a…read morevery timely fashion, as well as great communication for the parts had to be ordered, then the ice maker decided to fail, again phone call to Chris and in no time he found the issue, ordered the part and we have great ice again. But it does not stop there..a different issue with the cook top started..the vent decided it had a mind of its own, Chris came and checked it out..ordered the part and again..good to go!! We can not say enough about this company, their professionalism, knowledge and prompt service. We especially love the great communication skills that are used while the repair is in process. We will not used a different company for any appliance repairs!! Mark and Rosie Petro High Point, NC

I needed repairs on a dishwasher and stove vent. They responded quickly and were able to accurately…read morediagnose and repair the issues. Their prices were very reasonable, especially considering multiple appliances. Scheduling was easy, and Chris was very knowledgeable. My appliances are older, so I know I will be giving them a call again soon!

Unprofessional to sum it up. Set up an appointment with Chris to be seen between 12pm-3pm days in…read moreadvanced. Sat home and waited. 12pm rolls around and I call his business number and an employee answers. I ask if I'm scheduled to be seen today and she states that there is a three hour window where Chris can arrive. Fair enough, I thank her and hang up. 3pm rolls around. No text, no call, no follow up. The least this business can do is offer a courtesy call to inform me that they cannot make the appointment. Instead they leave you waiting and make you waste your time. Don't let this business waste your time like they did mine.

I keep his phone number in my phone. I am very pleased with how good he is for keeping my…read moreappliance in good working order. He is very efficient, responds quickly to get appliances back to working again. I highly recommend him!

We are doing a full-blown remodel of our kitchen with Marsh Cabinets. Our design consultant from…read moreMarsh (Joel) recommended Hart Appliance. We met with DJ and quickly found a good connection with our needs and mission statement. During our appliance process, DJ did not try to upsell us. The selections were awesome. We were delighted that Hart sends the product selections to the Marsh team where they integrate the selections into the plan. Seamless and stress-free. For those considering appliances: We ordered in late December and expect delivery in April. This requires planning and understanding.

Queen City in Greensboro used to be Hart Appliance, a locally owned appliance store for many years…read more Hart was always dependable, and their customer service was excellent. Not so with Queen City. They delivered a Whirlpool fridge to me that didn't cool. They kept saying to wait 24 hours--nothing. I kept getting tossed around from the Charlotte store, where Queen City is based to the Greensboro store, trying to resolve the issue, but it took six days to "resolve"--and by that I mean I cancelled the order altogether. Customer service would say they'd call me back but never did. Not one person apologized for the inconvenience to me or for their shoddy response to their defective product. I bought the same fridge at Lowe's and it hasn't given me a problem. Their customer service was top notch, too. DO NOT PURCHASE ANYTHING FROM QUEEN CITY.