I have been a customer for many years and the service has always been and still is the best. Kudos…read moreto Sandra, Scott, Walter, Dan and the rest of the staff!

I've been going to Broadway for 10 years now. They are honest good people that recommend what's…read morebest for my vehicles. I would recommend Broadway to anyone frustrated with their current dealer or mechanic. The service is professional, timely and at a good value. Ron Crowley

I have been bringing my car to Jerry for years probably decades. Always fairly priced and honest…read more They do it all!! Thanks Jerry and family Blessings

Honest and caring. Appreciate their customer service. I trust these guys and that's something I…read morenever thought I'd say about an auto mechanic.

Everything!! Kate is great and Kenta the mechanic is the most honest and fair mechanic I've ever…read moremet anywhere. Give him a call.

Since discovering this gentleman and his repair shop not long ago I have been bringing both of my…read morevehicles to him for repairs. This review just reinforces my previous review. Kenta Bond, the owner of this shop is a man of high integrity. He also is a master of customer service. I call him a dinosaur because, even though he is a rather young person, he provides "old time" customer service. His pricing is extremely competitive - better than many - and he truly cares about his customers. The other day he stayed late to make sure my car repair was complete. It was not a simple repair. The car needed an axle. The parts supply house was very late getting him the needed part so Mr. Bond actually got in his car and went to the supply house and picked up the part himself. That pushed the repair completion time back. However, Mr. Bond stayed about an hour past usual closing time to get the job done for me. He does high quality work and is an absolute pleasure to deal with. Please help support this small local business. He needs the support far more than the big chain repair shops in the area and his price markups are far less than theirs!

Great service great quality people and extremely careful when working on your vehicle? Timely…read morerepairs clear and concise details on my problems with my vehicle loved it.

Had my snow tires put on today. Very efficient and my balancing was off before I got them…read moreswitched- rides much better now. They also recommended a place to take an existing dent out of rim instead of selling me a replacement. Will definitely be back. They do charge a fee to use a credit card so plan for that.

Dan is honest -- the key quality I look for in car repair -- and very knowledgeable and skilled. He…read moreknows not just how to fix things well, but also what things aren't worth doing. He keeps my car running smoothly and is always a good value. Do call at the first sign of trouble, though; he's always busy, so getting on the books could take a few weeks. But he's always been able to slip me in if there's an emergency, whatever it takes. They have a great team over there.

Honest, fair, and skilled. Always there when things go wrong with my vehicle and handles routine…read moremaintenance with knowledge and care.

I've known Mike for years, he is a great guy. His shop is located in Menands, NY between exits 6…read moreand 7 off 787, very easy to get to. I trust Mike with my Subaru, if you know me that is huge! He recently did my breaks and CV joint replacement at a very affordable price. I recommend this shop to family and friends.

After a horrible experience at Broadway Auto Clinic, I was so impressed with the customer…read moreexperience at Innovative - they understood immediately my concern as a mother that I didn't want to drive around with a "check engine" light on wondering if our family would be safe. They took me right in and ran the diagnostics and solved the problem all within 15 minutes and also didn't even want to charge me. I think all businesses should learn from this type of customer experience!

First time here and I'm extremely happy with the result. Convenient location, nice space, great…read morecommunication and the work was done on time and on budget. The engine on my BMW wagon overheated and I didn't have an appointment but they said I could bring it in. I told them I was headed out of town for four days and that they didn't need to rush. Nevertheless, they called me with a diagnosis the same day. I gave them the green light, they ordered the parts and had them on when they promised. Just picked it up and it is working as it should. Big thanks to the whole team. I will be back.

Worst service ever. Overpriced. It would have been cheaper if I brought my Audi to a dealership…read more Services expected were never completed and what was performed took entirely too long. Unfortunately I had to take my vehicle to another repair after I spent a lot of money here. Only use this place if you want to burn your money.

I love this repair shop! Highly recommend. Wish I could leave 6 stars…read more Derek = the best. Always so accommodating. Is willing to do something quick for you even if it means he gets stuck past closing hours. Work is always of a high quality. Friendly. And he's honest and is good at managing customer expectations. The mechanics that work under Derek are courteous and do great work. I've never had a bad experience with them. Great reputation across the capital district and its duly deserved. Note: dropping by in person seems to be the best way to set up an appointment. Not by phone.

Took my car to capital tech for a leaking water pump. James did this work on his own time which…read moreinvolved changing the water pump as well as the timing chains and tensioners. About 2 weeks later the car developed an oil leak from the area of the crankshaft seal and or the timing cover as well as the front valve cover gasket, all of which he had to change. I paid James 900 dollars cash and I supplied the parts needed to do the job. Now after 2 weeks of text messages and 2 or 3 phone calls to my place of employment, James said he has not forgot about me. I have now taken the vehicle to another mechanic for the repairs. This review is not about Capital Tech itself but the mechanic. I am expecting these repairs to cost another 300 to 500 dollars on top of the almost 1600 parts and labor already spent. This post from a dissatisfied customer who is retired but work a part time job Sincerely Larry Ellis