I can't say enough of about how kind and helpful they are at our Great Barrington Mavis!…read more So thankful they are here to keep my car's tires in the best shape they can be.

Just stopped in to see how much it would cost to replace a TPS sensor in my rear tire, the…read moregentleman behind the counter told me this sensor alone was a $150 for the sensor plus installation. Found elsewhere for $49 plus tax installed. Would not recommend this place has fallen to the wayside. Price gouging at its best. Just because you're in Great Barrington doesn't mean you can have Great Barrington prices!

This is the only spot in town where I get oil changes and inspections. I don't trust anyone else…read more Full disclosure: I have a 2006 Volvo wagon. Even some of the best mechanics say to take it to a Volvo dealer or specialist. And I do. But for regular oil changes and the like, these folks have been great. Highly recommended.

Arrived at 9.30 am for an inspection with 4 cars ahead of me. Left there at 12pm. 2.5 hours later…read more While waiting the kid working the front office was rude to an elderly lady that was also waiting. He gave her a hard time for not staying in line in her car, guess sitting in a car for 2.5 hours wasn't acceptable to him. I myself am a double amputee and had a hard time sitting in the same position for that length of time. Yes signs are clearly posted to stay in your car....I get it. But 2.5 hours is unacceptable. Kid needs to spend less time on his phone and pay more attention to the customers. He should be apologizing and not scolding, specifically the elderly.

easy going guys. took out a loose heat shield for free when I got an oil change. only waited 35-40…read moremins

I want to Mavis to have my Honda Civic tires aligned, as I've heard that this area maybe this is a…read morepretty good one. I was not disappointed. I found this location to have pretty spot on mechanics and service advisors. I was able to get the work done in a reasonable time maybe an hour or an hour and a half. I went in the next day with my 2014 GMC truck to get the brakes flushed. When they attempted to do so encountered understandably a rusty bleeder valves on all four brake calipers. Instead of trying to take them off and possibly stripping or breaking them they did the smart move and Told me that the leaders were stripping because of the rust and rather than damage or break them they asked me what I wanted to do. Of course, I said that I have somebody that has more expertise with that issue(stubborn and rusty parts that need to come off ) and likely will have to torch some heat on them to get them off. I was very glad that they had the cognizance to stop and ask me first and I was very grateful for them doing so. Needless to say they did not charge me and I did manage to get the four brake bleeder screws replaced at another mechanic that I deal with exclusively for these issues. I will be back to visit this location to get service, as I feel very comfortable in doing so at the present time. Well done team!

I was 117 miles over my oil change, so yes I was in desperate need an Oil Change. So because it was…read morelit &It looked nice I pulled around back and I was greeted by a friendly guy who directed me how to pull in. I let him know that I needed a Full synthetic oil change and he let me see a menu on what my options were. I chose the best one they had and he said I could either stay in my car or wait in their comfortable lobby. I chose to sit in my car and enjoy my conversation that I was already having. He quickly started on the process, with a smile letting me know what was going on each step of the way I felt like I was in a commercial totally felt like a VIP customer. The name of the establishment fit the service? Thank you so much. Sorry I forgot your name. I will definitely be back.

The worst. I called. They have be an appointment in the afternoon. I came back. at 1:30. They said…read morethey could not take me for 45 minutes. Which probably means longer Terrible service. Value? Don't waste your time

I PURCHASED tires and they installed them. The tires were excellent for the great price they…read moregaveme. The office was helpful in selecting affordability and quality. The wait time was not bad for calling the same day I would go back there in the future. thank you Mavis

If you are looking for an honest and professional shop to service your car, this is it. I was…read moreimpressed with Jay the manager and Matt the mechanic. I will return and recommend. Although they have sales goals like everyone else, they don't pressure you or up-sell you. Their work is quality.

My Father went to buy 1 tire and have my winter tires taken off my car. I didn't have any lights on…read moreindicating a issue with my tires before going to gills. The gills employee told my Father my sensor was broken. My Father was told it would be $50 to replace. I told my Father not to have gills replace the sensor because it was fine before going to gills. The service light for my tire is now on after they swapped my tires. The logical conclusion is they broke the sensor.

Kind, professional, knowledgeable. I appreciate their attention to detail and quick and efficient…read moreservice. Great place to get your oil changed, and other services are available as well.

Took the car in for emissions and Keyvon was fantastic- friendly, efficient, professional. The next…read moreday I went in for an oil change and AC service. Bradley Arlo, Chelsea K, and Jadiel were also fantastic. They were pleasant, efficient, and thorough. I am very satisfied with the service I received at the Avon location and I will let others know about my experience. This whole team deserves recognition for outstanding work.

the best , honest fair prices... front desk so nice and keeps you informed... Tim , mechanic knew…read moreexactly what was issue with car... and was focused on making it right! thank you! the best around... highly recommended

DO NOT BRING YOUR CAR HERE. Went in for four new tires…read more Talked me into replacing suspension for all of the tires saying it was highly recommended for my safety. Not upfront with the total cost and was shocked when I was charged $3000. Day 1, eight hours spent waiting for tires that I was told would come 'soon'. Never came so booked myself in for the next day. At the end of Day 2 they called me and told me they put on the wrong suspension on all of the tires. They were clearly pissed when I said I couldnt leave my car with them. Ten hours spent doing the wrong thing on my car... Day 3 all four tires were finally on. 3 months later, have found that they didn't tell me I need an alignment, breaks needed fluid and I got a flat today and was told by Mavis AND Triple AAA that they couldn't get my tire off because the bolts had been stripped by Midas. Horrible experience, enough said. Will never EVER bring my car here again.

We were trying to get all four tires replaced on my sister's car in preparation of the upcoming…read morewinter season in NY, and fortunately for us Mavis had what we were looking for. We were shopping in the area that day and checked with Walmart Auto Center first but they said they were booked until the following week. I called Mavis and was informed that they could take care of us now if we stopped in so we did. Anthony, the service manager was friendly and explained everything that was included with the pricing (road hazard, rotation etc.). This is an auto shop so nothing super fancy, the waiting room can use an upgrade but surprisingly the bathroom was in decent shape. I believe the four tires came to just about $460. My sister was happy to have new tires and our group was happy because we were able to get all the work done while shopping in the area. Great Job Anthony and the Mavis Tire team!

Getting a flat is no fun, especially when you are out of town on a 3 day getaway. Luckily, I am…read morestaying close to Mavis Discount Tire. I called them on a Saturday afternoon, and they were able to get me in to put a plug in the tire. Anthony, who is one of the managers, took extra special care of me. Asked specific questions, and then double checked. Just to be sure. It was nice dealing with a smiling face who really cared, rather than someone with a lifeless gaze .

I've been to a lot of different places for oil changes over the years…read more Some have had bigger and nicer waiting areas. Not here. Some have had a coffee station. Nope. Some have had vending machines. Nope Some have had TV sets to entertain you. Nope Some places can schedule your oil change with an appointment (not here). Now maybe you perceive all of those facts as a negative, and if you do you will probably be surprised by exactly how much I loved my experience here today. Where do I start? How about with John - the ultra-friendly and polite owner who will treat you respectfully and must have a PhD in Customer Service. This guy was amazing. How about the music system -I heard one great Beatle song after another while I waited for my oil change. But best of all, how about Olive, the House Labradoodle who will hang out with you in the waiting area and will melt your heart away. She would make one helluva stupendous therapy dog, For all of these reasons (and the very fair price) I will look you straight in the eye and tell you this was one of the best and most enjoyable oil changes I have ever experienced.

Although service was quick and efficient, the price for an oil change was $20 more expensive than…read morethe price on their website. Also, a courtesy vacuuming (also on website) is no longer offered.