They are very friendly and get you an appointment rather quickly. They are informative in a way…read morethat a women understands and is very honest! I have been to a oil change place and tried to sell me a air filter , that I just had replaced a month before.They make suggestions such as new battery before winter because of years of car , but never pushing. Trustworthy company

Unfortunately, I can no longer recommend M&M car care center in Merrillville. Every time my wife…read moregets an oil change, they recommend service that has already been completed by them weeks before. I called and let them know about it, and they said, "Sorry, we didn't show that in our computer." Then my wife took her vehicle in for a check engine light; they diagnosed it as a water pump failure. Their estimate for repair is outrageously expensive. The dealer was $400 less with original parts. M&M car care was going to put in an aftermarket water pump. They are charging more than the dealership service department.

The best mechanic I've ever had the pleasure of dealing with. He is very fair and honest. He is…read morealways fixed my vehicles without any problems afterwards. he has always given me a fair price also.if you're looking for a good mechanic I highly recommend this place.

If you want to have confidence you will get an honest evaluation of your car, this is the spot…read more Chuck who runs the shop was very clear and transparent about the work that needed to be done. My car wasn't worth the work that was required and he was clear with that. He was super knowledgeable and helpful. Everything was great! I highly recommend!

Honest people, reasonable prices. So patient whether you are a car person with a lot of questions…read moreor 'not a car person' with a lot of questions. Stands behind work. Breath of fresh air in the car business.

Pinnacle did a mobile pre-purchase inspection on a used car I was considering. Really great to work…read morewith: very flexible and professional. I was getting everything lined up on the fly to do a test drive and the inspection at the same time, and I was really impressed that Pinnacle was able to get there post haste. I ended up buying the car and I have peace of mind because of the inspection.

I needed a starter replaced because my truck was stranded in a parking lot and they came out on the…read moredate and time agreed upon and did the job in no time at all price you really can't beat. Excellent communication along the way as well. Would recommend 10/10 times

These guys did a wonderful brake job on my Infiniti! I am very particular and do know when I am…read morebeing sold a "bill of goods" They worked with me and gave me options, but bottom line, the job was done well and the pricing was very fair! Worth the trip to work with an ethical auto repair shop!!

Their service was quick and great. I believe the guy that helped me was Tom. He showed me what was…read morewrong with my car and took my car and fixed it that day even though they were closing soon. All of the guys up there were very nice and really helpful.

Had my vintage trucks front end aligned. Great group of people that were very helpful. Manny was my…read morepoint of contact and while the truck was on the lift ,did a comprehensive once over. Did not try to upsell me and was friendly and professional

I own a 1997 Lincoln Town Car that is a family heirloom, my father purchased it brand new. I have…read morebeen taking this car to Exhaust Masters since 2019 with no problems at all. Well, that has changed, I have, in the last several months, taken the car to Exhaust Master 3 times for the same issue, stalling when either driving at slow speeds or at stops. Each and every time it is something different, Mass air filter, IAC, another Mass air flow sensor, NONE has worked due to the inept diagnosis it has cost several hundred if not thousand dollar and I am no where near to having this situation alleviated, in fact it seems to be worse. They now have diagnosed it again with a crankshaft position sensor, and guess what, that is another 500 dollar repair. Do you see a pattern of ineptness or just plain thievery going on here? I do, this is why I will never ever take a vehicle to this establishment again. It is incredibly frustrating to deal with "parts cannon" mechanics--where they keep firing new parts at a problem on your dime without fixing the root cause. When a shop replaces the same sensor twice (the Mass Air Flow sensor) and the car still stalls, it's a massive red flag that their diagnostic process is failing.

We are new to town (actually new to Indiana) and couldn't get our old plates off. I started asking…read morearound for someone to help me and American Complete Auto reached out and invited to stop by for help. It was a tough job (probably more than they anticipated) but they did it. So grateful for their help - I'll definitely head there first for our next car repair.

Avoid or think before trusting these guys. They charged me $822 for a simple alternator replacement…read morewhich took just over 1 hour. When I asked why the bill was so high, the answer was an epic insult to my intelligence: Two guys were working to replace the alternator. When I checked the alternator prices at various online sellers, the most expensive was $250. Adding that to ~$20 belt + 2 hours of labor (1 hour of labor was $125) + $80 belt replacement = total max $600+tax! Total ripoff and dishonesty!

We stopped in after our tire pressure light went on the previous night. The first employee told us…read morewe would be behind 6 cars in front of us and it would be hours before we could get it look at. I went back inside to see if they sold digital tire pressure gauges and unfortunately do not. This time a different employ told us to pull around to a bay and he would check it for us. After about 5 minutes of waiting in near the bay, we didn't see the employee. I went in to check and he was on the phone. I completely understand someone could have called within that time, but to wait 8 minutes with all the other employees dismissing us at the pay seemed odd. After we still didn't see the employee we ended up leaving and going somewhere else.

Firestone has lost a loyal customer along with my entire family who are also loyal customers. The…read morecustomer service at this location is horrible! The female that answered the phone on Tuesday, May 26, 2026 has zero care or concern for anyone. She is very rude, unhelpful, uncaring and has zero people skills. I will never do business with Firestone again! Their warranty program is BOGUS! Don't fall for it. At the end of the day they do not back their products or even care about their customers. I was under the false impression that Firestone was different than the others. Luckily Belle Tire went above and beyond in helping me in a stressful situation and has earned my business going forward.

I purchased a set of four Michelin cross-climate tires online and scheduled an appointment for…read moreinstallation, order number 48637388. I arrived three hours early, hoping to avoid any delays. However, as soon as I stepped inside, Lyle informed me that I was fortunate to have come in early because they wouldn't have time to perform my alignment if I had arrived at my scheduled appointment time. Twenty minutes later, Lyle approached me again and revealed that there was only one mechanic available, and he might not be able to perform my alignment. I explained that I recently had suspension work done on my car and couldn't drive away with $2000 tires without getting an alignment. About fifteen minutes later, Lyle approached me again and requested the wheel lock key. I informed him that my wheels don't have wheel locks. He insisted that my lug nuts required a special key and then told me that there was nothing he could do and would issue me a refund the following day because there wasn't a manager in the store. I requested a receipt or some form of documentation to confirm that I was getting a refund, but he instructed me to leave the store. I went to Discount Tire just to double-check if my lug nuts required a special key, and they confirmed that my lug nuts are regular 17mm socket and that it's not advisable to trust someone who doesn't know that to work on your car. I also visited Mercedes of Schererville, and they provided the same information. This is the second set of tires I've purchased from Belle Tire, and I will never spend a dime there again. I will strongly advise everyone I know to avoid dealing with them for their vehicles. The next morning, I called to speak to the manager, but they informed me that he's still not in and to try calling at noon. The lack of a manager's presence explains Lyle's behavior and lack of customer service. At the end of the day, I'm glad they didn't work on my car. I can't even imagine the corners they would have cut if they had done the work. I also found the tires for $120 cheaper at the Tire Barn and had much better customer service. They were actually persuading me to do other services, not the opposite.

This is my favorite belle tire! The guys here are very realistic with timing and get's the job done…read morewell. Thank you!!