Due to a few days earlier of an inspection of the tires1 tire was replaced after the owner of the…read morecar was told (3) of the tires were really bald. Then an appointment was made for a return a few days later to replace 1 possibility 2 more of the tires. Due to a great cost the car was returned a few days later for the replacement of the other (2) tires. Upon arrival, Ms Ortiz, a manager accepted the car after I explained that tire situation. After about an hour & 1/2 the vehicle was now ready for check out. An Assistant Manager , Lala called out to close out the purchase. I have to say this location is in need of much better service to the customer. NO I mean NO manager, Supervisor or Cashier should ever be talking on the phone to a customer, be eating food(donuts), accept a walk in customer information while still on the phone. This behavior is totally unacceptable & a disrespect to both the customer on the phone & the customer standing before the Manager. It appears that much more training is needed here. Also, the cell phone was picked up & used while the customer was standing & patiently waiting. This was serious multitasking yet not at all appropriate or fair to the customers. Hopefully, these matters will be addressed & appropriate customer service will be provided as soon as possible. The environment was clean

Best prices in town for oil change done by appointment I was in and out my new oil change spotread more

Very great spot to stop in for used tires at great prices and fast service. They're open from 8a.m…read moreto 12 a.m week days and weekends stop in and get you some tires.

So there I am on the side of the highway with a flat tire. Within 10 minutes, AAA gets my donut…read moretaken care of, and I find myself to these guys who managed to fit me in between three or four other customers. I replaced my tires and I'm back out on the road within the hour, and at an amazing price.

Great store. The food area is especially reasonably priced. I think I got a pizza combo , cinnamon…read morepretzel, and a frozen yogurt for $5. It's always easy to find things here. Love the scan and go opinion on the app that makes the experience fast and free of cashier congestion.

Find a Costco this place sucks in and out. Bathrooms are always filthy. And food aisles looks very…read moreunkept.

One morning I was leaving out for work, And discovered I had a flat tire. I came across this tire…read moreplace, luckily they had my tire size. The price for the used tire I needed was average price, they were nice with quick service. If your close by, and need your tire fixed. This is one of the places to let do the job.

They are rip offs wish I would've read the reviews before putting my car in these people hands they…read morehad my car for a whole month not to mention when I got it back dog prints and hair was all on top of my car inside my car as if they was dogs sleeping inside my car dust inside I had to pay for a expensive deep cleaning for something i didnt do these people are careless when it comes to other people belonging not to mention my cup of change gone im doing some investigation and Most likely opening up a case they will not get away with what they did to my car

This place just opened, and I was the very first customer. So exciting…read more I pulled up and there was only a small box truck parked sideways against the garage doors. The truck was running so I knew somebody was there...and there was. The owner - Mr. Jose Tires himself. He just opened and he was still moving things around inside, so the doors were locked. And I know...the truck was still running. Mr. Jose immediately opened the doors after I knocked and took care of business. He didn't have the correct tire, so he called his other shop (Calumet Ave.) and had them bring one ASAP. Impressive. $15.00 and 25 minutes later I was out the door. I'm telling you - Jose is ALL BUSINESS!

Went there this past Sunday, called prior to coming in and asked if they were able to fix one of my…read moretires that had a screw in it, the gentleman that answered the phone said yes. Got there at 11:10 am checked in and the same gentleman I spoken to was the one whom checked me in, took the keys to my car and said we will be with you in a few minutes, I proceeded to wait... 15 minutes later another guest came in for a evaluation on her tires and got taken before me. She didn't have a appointment or reservation. I still proceeded to wait as they were the only pace available in the area that could fix the tire. Mind you the same gentleman jemal I believe it's his name was just standing in the work area looking in to a computer this entire time while everyone was working. A employee came out the one that had taken the lady prior to me and I asked him how much longer was my tire going to take, he proceeded to tell me that they were short staffed and only had 1 person working in the back. This guys are was attending to all the guest while Jemal just continued to be in the computer. It wasn't till 12:44 that my tire was fixed !!! Yes it was my choice to proceed with the service but this establishment has very poor communication skills and management doesn't care at all about having common courtesy of there guest times..

I'm a repeat customer at Mavis Tire & brakes in Cal City. Had to have a tire stem checked out. It…read morewas leaking air. They were very courteous . It was a very minor repair. they fixed it. I was very satisfied. They even gave good advice on tire fluctuation for the different times of seasonal changes. And there was no charge due to i bought my tires there and there was basically nothing wrong with the tire. Tabby & staff were very very good. I will definitely be back for any repair, maintenance that they can provide to me and my wife.

Craig was an absolute professional. Handled my problems in the fastest way possible and got me back…read morein the road. Thanks Craig and the Firestone team that helped me yesterday. Very patient and fair

I have been a customer of Firestone Complete at this particular location for 5+ years now. I was…read moregoing to another one of their locations in Orland Park, but this location was much closer. I tried them out one hot day for an oil change, saw Pete Rzab the Store Manager I him recognized for his excellence, and customer support from another Firestone he previously worked. The staff here is welcoming, and friendly. They are a team of AMAZING professionals! I cannot say enough for this team of professionals Tyrese is a great Ambassador for the organization! I highly recommend them. Their online tools are great I completed my reservation late last night, and by 6:15 AM I had a confirmation.

This father and son duo of this establishment is one of a kind and the work they did for my vehicle…read morewas extremely helpful and efficient! I recommend anyone to this shop if they are in need of mechanical services for their vehicle.

I have been going to Al's for at least 5 years. I don't know where these bogus bad reviews are…read morecoming from but I'm compelled to share my truth. I had been taking my car to the dealer or Firestone because I want reputable service. When I had an emergency and couldn't be seen right away, I researched and found Al. They are trustworthy, the prices are fair, and certainly less than what I had been paying at the dealer and Firestone. But most of all, they have great quality service and are honest. Al and his son are very personable and professional and I trust them with my car. I highly recommend them and have referred my aunt to them as well. I am a satisfied and loyal customer!

Simple functional tire-shop with fair prices and kind staff…read more Went in for 4 new tires. Appointment on time, tires in stock. Their waiting area has coffee but not much else. Took 2 hours. $550 with feee install coupon. Pros: Easy and simple. Kinda staff. Cons: Not comfy to wait in shop.

I have an online confirmed appointment for 8:30 am on today. First thing I was told was they…read morecouldn't see it and they would work me in... it's now 10:50 and and I guess they treated me as a walk in. I have a confirmed appointment and this is BAD business ethics.

I came here because my tire was shaking like crazy. I thought I needed some real mechanic work…read more Come to find out all I need was a tire. My tire belt broke due to excess air. The gentlemen there were very nice and helpful. The owner even charged me less than he quoted me. I even ran out of gas while there and they helped me with that too. I would recommend anyone to go to them. You won't be disappointed. The courteous and fast service is worth the money. As a matter of fact I came back to get a new tire for the other side.

when i tell you people this shop is it. they are courteous and very serious with their work. i love…read morethis place cause am sure my car will always get the best touch. i recommend aa calumet city shop