It was easy to explain my auto problem and what I expected as an end result; it was particularly…read morerefreshing to get a real person to follow up with me. Going over what the mechanic discovered and a suggested solution and cost can only be summed up with one word, Professionalism.

The best repairs in area Also oil changes ect…read more Check engine no problem Dave the service manager the best at what he do6

Had our alternator replaced here recently. The thing I love best about McGinnis is that they don't…read moreupsell you on things you don't need doing. They are trustworthy and reliable- and very reasonable prices. Worth the wait for an appointment; they're busy for good reason. Have dealt with them for something like twenty years, as did my late father-in-law, who would drive in from north Hammond to have them service his Mercedes. We're lucky to have them in the neighborhood. Another place told me my 2004 Avalon with 90K miles needed new Mcpherson struts and quoted an $$$ price, McGinnis looked it over and said the suspension is fine. I trust their work, too.

This crew gets it done and done right. The service from the staff is very professional and you feel…read moreconfident that they will do you right. My wife and I are the owners of Petals Boutique Flowers in Dyer and I bring our delivery van to them whenever it needs work done. I know that I can count on them to get the job done correctly and efficiently.

They are very friendly and get you an appointment rather quickly. They are informative in a way…read morethat a women understands and is very honest! I have been to a oil change place and tried to sell me a air filter , that I just had replaced a month before.They make suggestions such as new battery before winter because of years of car , but never pushing. Trustworthy company

Unfortunately, I can no longer recommend M&M car care center in Merrillville. Every time my wife…read moregets an oil change, they recommend service that has already been completed by them weeks before. I called and let them know about it, and they said, "Sorry, we didn't show that in our computer." Then my wife took her vehicle in for a check engine light; they diagnosed it as a water pump failure. Their estimate for repair is outrageously expensive. The dealer was $400 less with original parts. M&M car care was going to put in an aftermarket water pump. They are charging more than the dealership service department.

Me and my gf went here to fix our muffler that we knew needed to replace and they helped us with…read moreeverything that needed to be fixed pretty reasonable price in my eye to replace our entire exhaust system and only took an hr everyone there was super nice we will def be back with any of our issues

Amazing people, amazing service, quality of work was fantastic 100% recommend for anyone looking…read morefor exhaust work.

I typically just go here for an oil change. It's fast and I'm in and out. The owner Butch is really…read morenice and knows me since I've come in through the years (since 2009). He does my husband's oil changes as well. We recently had a different issue going on with his car. He had to leave it to have them check it but that's not abnormal. They fixed it up and everything is going great. On the sticker they put in your car they don't put the milage you need to have it changed, they put the milage from the date of the oil change. Do the math no problem, I like seeing the milage from when I brought it in. I've had Hyundai Elantras since 2013 and they never had an issue changing my oil. The value is fine, prices are decent, it's not jiffy lube. I would rather use a local business. I'm not sure how one reviewer thought they could get an oil change AND tire rotation for 30.00 Tire rotation can run by itself anywhere from 20-50 sometimes more depending on the car. Make a better choice. If you buy your tires from a tire place typically they will just do your rotation for free.

Excellent service and great place. I get my oil changes there regularly as well as any other…read moreservice or repairs I need. Do yourself a favor and make this your regular place.

Another delightful experience at Complete Auto Care in Munster. I was experiencing some issues…read morewith my vehicle and urgently needed to have it examined before leaving town for the holiday next week. I contacted Zarko, who informed me that I could bring my car in for inspection. Not only did they assess the situation, but they also managed to resolve the issue and have me on my way the same day! As a woman who knows very little about auto repair, I can't express enough how reassuring it is to have a trusted & reliable auto repair shop. Thanks Zarco!

Bad hiring. Wouldn't trust them to work on my car. I suggest taking you car to someone's rose.read more

M & M has prompt quality service with great value talking and getting repair quotes for my brakes…read moreon my Tundra and oil changing from Frank and Joe a true value and warranty on parts and labor. I trust M & M they are efficient, polite and no pressure.

I have dealt with this company for over 2 yrs now trying to get my car fixed properly…read more They are horrible to work with. They try selling you everything under the sun that has nothing to do with the reason you're there. I had 4 power steering pumps put in before they got it right and that was after they had to replace the head they cracked while using the wrong size bit to drill out a snapped bolt. Guess who had to pay because they claimed it wasn't their fault. $1500. for a head. Plan and simple it's been nothing but problems. Trying to talk to their district manager because my timing is slipping again, it's eating oil left and right, and I was told I've been nothing but a problem and I should take it elsewhere for a second opinion because it's not their problem. So on a scale of 1-10 I'd give this facility a -10.

Stopped contacting us back about the status of the car we brought to get fixed…read more We ended up replacing the car since they couldn't figure out how to fix what was wrong I don't recommend going there ever

If I could give NEGATIVE stars, I would! Do NOT take your vehicle here, or let your friends/family…read moretake their vehicles here either. Sit down and grab some popcorn because we're about to spill some tea. Today is 8/23/2023. A family member of mine was having many troubles with their car, and was recommended by a friend to take it to C&C Auto Repair (said friend personally knew the owner of this shop). For the record: we'd had this car looked at and minor issues fixed by multiple mechanical friends. My family member had their car towed to this auto shop on 7/3/2023. The car sat in their lot for 2 weeks - without a call/email update from the shop to car owner - before the owner of the car called the shop to check in on their vehicle. The service writer at the shop briefly explained that the mechanics "have seen and diagnosed the car". Rightfully so, the owner of the vehicle was confused as to why no one had contacted them for an update to let them know the next steps. The service writer said they were going to order a part, and call with an update once it was received and the work was going to be started. Another week passes by - no call from the shop. The owner of the vehicle called and asked for an update. Apparently, they had "just gotten in the part and were waiting on a 'big job' to finish up before they were to start on their vehicle which was 'immediately next". Another week goes by, no update from the shop. Once again, the owner of the vehicle called and asked if they'd started on the repair yet. The service writer continued to give my family member the run-around, saying "we hope to get to it by the weekend". The weekend would pass, the owner would call again for an update the following Monday or Tuesday, to which the service writer would say "we hope to get it to this week" etc etc. This continued for an additional 3 weeks, each time the service writer promising the owner a call for an update, to which the owner was never contacted. The owner of the vehicle called for updates each time they ever spoke with the auto shop. Not once did my family member get a straight answer to anything, or get the chance to speak with the owner of the shop. A quick note to add: my family member relies on their car for their job. During this time, they've had to borrow multiple family members cars just to get to and from work. The customer service and decency C&C provided was next level UNPROFESSIONAL, and in my opinion, should be reprimanded for. My next step is to call the better business bureau to file a complaint. (1/2 of review because word count was too long. Please find part 2/2 in the photo attached.)