We just had the blinds replaced in our Santa Monica rental, and the customer service overall was…read morefantastic. While there were a few minor delays along the way, Daniel Glaser from Glaser Property Management was ultimately very helpful in getting everything taken care of. He is always quick to respond whenever we have an issue at our place, which we really appreciate. His handyman, Dave, helped coordinate the next steps with Fred Mokhtari at Blinds R Us, who measured our windows. Fred went above and beyond, even coming out a second time just to re-verify two windows we were unsure about. Today, Francisco from Blinds R Us installed the blinds. He is a true professional--meticulous, experienced, and focused on perfection. He took extra care adjusting every piece until it was flawless. A great team effort, wonderful communication, and a fantastic final product. Thank you to everyone involved!

Extremely conscientious, thorough and communicative. None better. Professional bearing with…read moreintuitive insight maximizes property efficiencies and reduces costs.

I own a small commercial building in El Segundo. I had previously listed the building with two…read morecommercial brokers with outstanding credentials. Each had a 6 month exclusive and neither had produced a formal written offer. Within the first week after signing with Maggie's firm, she brought me two. After a month of negotiation I had a signed lease. And when it comes to negotiation, her intuition is spot on. I've read the glowing reviews from her other clients and I have to agree wholeheartedly with every bit of praise and compliment used to described this dynamo. Her professionalism and work ethic is simply amazing. I know I was amazed.

I'm not one to pass our recommendations easily, but Maggie recently helped my family relocate to…read morethe Los Angeles area, and I can't recommend her enough. We had to move quickly and didn't have time to scout neighborhoods, or even visit the properties before making a decision. Maggie gave us detailed reports on neighborhoods in a language we could understand, ran all over the greater L.A. area to look at properties, and sent detailed videos on all our target properties. We ended up thrilled with our neighborhood and property even though my family had never set foot in the area or house. It's a true testament to her many skills. There are many people have knowledge, skills, and understanding of the market, but in addition to those requisite skills Maggie has a sincere dedication to her customers that sets her above the competition. It's very rare to find someone with all those traits in any field, and if you are in the realty market in L.A. I highly recommend connecting with Maggie.

My husband and I seriously could not have asked for a better broker than Steven Foonberg. He helped…read moreus buy our new house and sell our condo, and somehow made the whole process way less stressful than we expected. Steven helped us navigate the purchase of our dream home from start to finish. He then made the selling of our condo just as seamless. Steven gave us great advice on pricing and prep, handled all the details, and got it sold very quickly (a lot quicker than we anticipated). Steven has great communication and was available to us at all times, patiently answering all of our questions. I highly recommend working with Westside Realty for either buying or selling needs. He's the best of the best!

What can I say but I don't trust him ! He screwed me over ! My home in Bel Air Ridge should have…read moresold for 2.3 million dollars and higher and he had a investor builder one of his buddy clients , a friend he said .. who came back 4 times like circling vultures with very low offers every time downplaying my home and the offers kept going lower that caused a panic so my ex and his lawyer to use that against me and take it to the judge to force me to take the all cash offer of a much lower value all the while playing poker face on all sides so he could get double commission . that lower offer caused my ex and his lawyers to force me to sell it to his pal the investor who ended up getting the lowest price of all my offers and made sure he did it before his time was up on the listing contract knowing it would hurt me financially. I feel He's lazy didn't promote my home in Bel air Ridge at all and didn't do a brokers open didn't make flyers or selling post cards or mailers , and knew my ex was foaming at the mouth to sell and his lawyer and possibly had inside information that he might have used that ultimately had a cause and effect and couldn't care less that me my two kids and my elderly mother are living under the same roof , and I thought he would be ethical and would have my best interest so I could get the best offer and the most on my beautiful home that I had unfortunately needed to sell in my divorce settlement .. but he didn't , only had his own interest and the investor friend of his . I Don't trust him he will give your house away for blood money , for his own greed . I feel He is an unethical broker in my opinion . Oh and he said I should get rid of my dogs ! really? Dogs are family too . I don't recommend him or his company. Disclosure : these are my opinions based on my personal experience.

After briefly speaking to Jennie, one thing that stood out to me was her work ethic. If you are in…read morethe market to buy or sell a home, I am confident Jennie will work to make sure you get what you deserve.

Jennie was, by far, the most professional, sincere and honest realtor that we have worked with…read more She was a pleasure to work with and made great suggestions. She sold our home fast and the transaction went very smoothly without any issues. We would highly recommend her if you want to get the job done!

Mike Bary was unable to sell our home…read more Mike Bary was unable to rent our home. Mike Bary needed to involve a third party, Figure8 (who was lovely and did a fantastic job securing tenants and managing the property), to finally secure tenants. Mike Bary included a clause in the lease agreement that he would be owed 4% of the sale price if the tenants purchased the property, which they eventually did. We foolishly signed this contract giving 4% of the value of our home to Mike Bary for simply making an introduction to tenant. Our real estate attorney noted that he had never seen such a large commission for simply making an introduction to a buyer in his many years of practicing. We would never work with Mike Bary or The Agency in a real estate transaction in the future.

Entire house had mold behind the drywalls, floorings, and ceilings after purchasing my house in the…read moreflats using their recommended inspector who did not let me know. I started having health issues after a few months of ownership and my doctor told me to check for black mold in my house. I sent a mold company to check it out and they found years of mold growth. Just putting this out here as a precaution of this real estate company for future homebuyers in the area.

Melanie (owner) and Merry (administrative associate) are super responsive and great at responding…read moreto emails and texts. I didn't realize when I first signed on that Keybox is off-property management only (they don't personally meet with tenants or inspect the property themselves). I'm sure Melanie disclosed that initially but I overlooked it. Aside from my slight disappointment at not having an on-site manager, I was very pleased with how quickly and thoroughly Merry addressed maintenance issues, how accessible financial transactions were on their portal, and how professional they were in all our interactions. For those who don't require a manager involved in tenant face-to-face interactions, but looking for excellent, reliable service, I highly recommend Keybox.

I have been renting a house through Keybox Properties for the past year. I had such a good…read moreexperience with the team at Keybox! The agents were always friendly, yet very professional. Whenever I called or texted them they responded immediately. If I had an issue with the house they took care of it within a day. I was very impressed with them. If I ever decide to rent again or become a landlord myself, I will absolutely call Keybox. I can't recommend them highly enough!

I applied for a basic $1800 apartment with 820 credit, $10k monthly income as a software engineer,…read moreand 7 years of perfect rental history. I even sent full bank statements. They still came back asking for my actual tax returns and whether my son lives with me full-time, which is illegal according to the Federal Fair Housing Act, specifically 42 U.S.C. § 3604 (Section 804 of the Fair Housing Act) and will be reported for CalDRE and HUD with proofs. This company is what wrong with the housing market and what will cause the next house crisis, they are bullies. I'm 37 years old. In almost 20 years of renting in LA, I've never been asked for tax returns -- not even when I bought a property. This is ridiculous. Extremely rude, invasive, and discriminatory. They're clearly looking for any reason to reject people. Complete waste of time. Stay away.

Edited in light of the response:…read more Yes you "fixed" the water spots on my ceiling by sending over a dude with a spray bottle of bleach, and my broken drawer that's been "fixed" 4 times has a rusty nail sticking out the front that stabbed me last week. Meaning I now have to submit more work orders and schedule more appointments to fix the cheap lousy "repairs" your team does. It's not worth the trouble. I will be submitting my notice very soon and moving out. Can't wait to see how many things YOUR team has "fixed" yall try to take out of my security deposit.

WOW!!! Im a current tenant of Alexander and am so greatful to have him as a property manager. He is…read morealways professional and incredibly responsive no matter what the situation. We had a slight issue on a Sunday evening last week and we sent a text to Alex and he was available to fix the issue the same day. (Couldn't believe it--- even on the weekend!!) I am always impressed when it comes to his quick responses. We couldn't be happier. Thank you to Alexander and would recommend him to anyone looking for a new property manager. You're in good hands!

My first living situation straight out of college was a nightmare with my property manager. I was…read moreunder the impression that that is simply how LA functions. However, Zander changed that for me. Not only is he on top of everything and professional he genuinely cares. I feel so taken care of and I know if I ever need anything he will be there. My experience with him has changed my perspective and for that I'm so grateful. Thank you Zander!!! There is hope.

Please dont bother the property management doesn't care about the well being of his tenants a zumba…read moreclass opened up next to my unit sharing a wall and no matter the complaints from other tenants besides myself he's allowing this to happen the music is extremely loud people are Payton rent to live here no warning about this and just ignores texts calls etc

Will Tiao and his team stand apart from the competition in LA. They have had years of successes in…read morereal estate sales, management, and development in key parts of LA. It is because of their sterling reputation that my partner and I entrusted Will and his team with our purchase and sale of three different types of residential properties: condominium, single family residence, and multifamily property. From our experiences, here are top three reasons why we recommend Will and his team and would use him again for our next purchase or sale: 1. Will is a great advocate when it comes to negotiating offers and counteroffers and in dealing with other parties. His stunning background in international trade policy and Hollywood comes into play here at the client's advantage. Will helped us strategize and obtain good outcomes on all of our sales and purchases. 2. Will is a great advisor. His strong local knowledge about the neighborhoods and local regulations is founded on his brokering, property management, and development experience in LA. From neighborhood safety, zoning, entitlements, easements, to landlord-tenant matters, we knew we could count on Will and his team to get it right. 3. Will is a great connector and has deep connections in the real estate industry. He is just one speed dial away if you need a solid connection to a handyman, a CPA who advises real estate investors, a real estate attorney, or a home staging specialist. We've consulted with everyone Will has recommended and have been happy with them all. Will and his team have handled all of our matters expeditiously and to our great satisfaction. We wholeheartedly recommend them for any residential matters in LA.

Keren has been very communicative and aided us in getting our air conditioning timely assessed in…read morethe midst of a heatwave. Fingers crossed it will be repaired soon.

Based on my immediate experiences, I have not had a great experience moving in with Earnest Homes…read more I TRULY hope that the experience improves going forward, if it does I will update my review accordingly. But for now, this is my honest experience in case its helpful for anyone else who is planning to rent with Earnest Homes. First, I'll say that working with Donna Cura has been great. She's extremely professional, and has been incredibly attentive at answering my questions around lease documentation. Thank you Donna for making the lease process go extremely smoothly. My concerns so far are with the move-in experience. Move in day is supposed to be exciting - you've just made a big commitment to sign a lease, put a deposit / pay first months rent, and have gone through the process of setting up all your paperwork and utilities. Come move-in day I thought I would be receiving SOME level of PROACTIVE communication / outreach about move-in day logistics and a walkthrough of the house. Instead, my move-in experience was the opposite. It felt like after I signed the documents my move-in process was an afterthought. I scheduled a walkthrough around 12:30 PM on a Friday, and was met by Oneda, who was really only there to conduct an inspection of the house. She didn't know how the house was set up or have any instructions for me on how to use the things in the house. I'll go into detail around what went wrong. To be fair, Oneda did a great job going through the inspection and was very thorough and objective at documenting the different issues (e.g., cracks in the tiling, stains, scratches, etc.) Now, where the experience went downhill for me. When we entered into the home, there were a HOST Of things that did not go right: 1) There were three electric outlets that had not been completed prior to move in, they had no covers on them. It looked as if the team had painted but forgotten to put the covers back on. 2) There was a lot of grime and dirt on the bathroom faucets. It didn't seem like they did a thorough cleaning prior to us moving in. 3) Oneda did not have any idea on how to navigate the things in the house, for instance, there were electric blinds that were down and she had no idea how to open them. I randomly figured it out by pressing a button on a remote nearby. Not a good look for someone who is supposed to be showing ME around the house. 4) The previous owner left their front door security camera system + a nest security system(?) I'm not even sure what it is because no one explained / has explained to me what it is for. At the moment, I'm not sure if its the previous owner using it to spy on us or not, because I have been provided literally zero information on it. 5) I have no hot water at the moment. I did my part to set up SoCal Gas, but I was again not given any information on move-in day on how to turn on the water heater. I was not even told where it was located, I went to the backyard to find it, and once I located it I had no idea on how to turn on it / determine if its even working. I followed the instructions / watched a youtube video in hopes of trying to turn it on to no avail. 6) Now, the one that really started the negative impression of the move-in experience - I was not given the front door access codes until 4:47 PM, despite my walkthrough being at 12:30 PM. And the ONLY reason I received them was BECAUSE I HAD to follow up and ask for them! I sent an email at 1:40PM, which did not get a response. I then called the number around 4:07 PM to follow up and thank god for Brian, because he followed up with my account manager, Keren Mendoza, (who I believe is supposed to be responsible for onboarding us) and I then received a response from Keren on how to unlock the front door code at 4:47 PM. That is absolutely ridiculous. She did not include ANY other information required like how to turn on the water heater, or use the electric blinds, or security system. I'm still hopeful that this experience can be turned around, but I will wait until I get a response from the team to provide an update.