All I needed was to replace a wax ring. I was quoted $89 service call (+). The plumber (382) came and took13 minutes using my wax ring. I was told this was a 30 day guarantee. He told me it was $162. When I called in to the office to pay, the person I talked to said the $89 was waived. I was told it was $180 (-) $18 discount = $162. This does not sound right to someone who is 70 years old. read more

All I wanted new pipes in my bathroom, but the guy wouldn't stop talking about the Bible. And he said "ain't" a lot.

My advice is to stay away from Mullin Plumbing. I was charged $200 dollars for the time it took the plumber to go get a part HE BROKE. I talked to the service manager (?) and was told I would get a refund. I've a feeling I'll die of old age before I see it. They are a disreputable company that gives plumbers a bad reputation. read more

Cory came out to tighten a few of our hose valves. He was super friendly and informative and very prompt! Our builders (Shaw homes) scheduled them for us as a warranty claim but I would definitely use them for other concerns in the future as this experience was very positive read more

Mullin Plumbing - Plumbing Near Me - Moore, Oklahoma

Toilet plugged so we called Mullin Plumbing. They sent a text and called which was nice except the repair man rang the bell and took off because it took a minute to put our dog outside. We called and the plumber decided not to come out. That was Friday so we had to wait over the weekend. The plumber told my wife she could take a shower in the sewage filled shower. Very rude. When the plumber did show up Monday he told us our electricity didn't work. I had to plug in a vacuum cleaner to prove it worked fine. He didn't know how to turn on his own machine. Plumber spent two hours complaining about the new owners and was very unprofessional. Neither person seemed very bright. Paid $500 for them to ask me what they should do to fix the Plumbing. Mullins plumbers couldn't fix a simple plugged toilet and now I'm stuck looking for another plumber. Unprofessional and poorly trained plumbers. Call somebody else. Mullins has major issues. read more

They're terrible at being transparent with their time and when I asked if they could be here before midnight they said "you signed up for the 24 hour service". Uhh yeah I did. I was expecting someone to show up within 2-3 hours. I booked this at 4pm and had to cancel the appointment at 10pm because they still didn't have an estimate on when someone would show up. The business model fails their customers. read more

I called Mullin Plumbing to get an estimate for a whole-house re-plumb. I requested a morning appointment and the individual I spoke with set up an appointment for a Tuesday morning. On the Monday prior to the appointment, I get a text stating that the service person would be there sometime between 8am and 6pm the next day (not specifically in the morning). I didn't think anything of that since it appeared to be a 'canned' message. The service person showed up at about 3:15pm. He quickly went through the house, asked a couple of questions, and looked in the attic. He was here a total of about 15 minutes then charged me the service call fee plus one hour of work. $300.00. He stated that if Mullin's was chosen to do the work, the one hour fee would be removed from the final bill. He left at about 3:40pm (he was in his van doing something in the driveway for about 10 minutes. A few days went by and then on Friday, I called TWICE asking for my estimate. Each time I called, I was always told I would receive a call back. No call back. All other companies that I got estimates from had an estimate to me within 1 to 12 hours. I needed this estimate because I needed to remove part of a built-in piece of furniture that was in the way of accessing some water lines. The individual that was helping me remove this furniture was to be here the next day (Saturday) so I had a decision to make. I could not make a decision without the estimate. And each company I worked with gave me different info on what needed to be removed on that piece of furniture. No estimate received on Friday and no one called me back. Called again on Monday... again... someone will call me back. No call back. Same thing on Tuesday. No call back. I even told them on Tuesday (ONE WEEK AFTER THE SERVICE TECH WAS HERE!) that I now want a refund. No estimate provided, so I want my money back. Again... someone will call me back. No call back. Finally, on Wednesday, 8 days after the service tech was here, I finally receive an estimate. It was a dollar amount... .no detail, no info... Just a final dollar amount for the work. This is customer service at it's worst. I will never do business with this company again. $300.00 to get a piece of paper with a dollar amount emailed to me. read more

Will not use this service again because sink leak was not fixed, and even though plumber pulled the toilet, he did not replace the wax seal. This caused problems. Additionally he failed to properly tighten down the toilet. No pride in his work. Lazy. read more

Called on Wednesday about a possible leak in my house, was told they couldn't come out till Friday, and stayed at home waiting, they never called or showed up! read more

Toilets did not flush, called Mullin, had an appointment between 8-1 Friday, they cancelled, got an appointment for Monday between 8-1, someone named Rebecca called for a very confusing conversation in which I was disconnected. Got my son to help me call back, I am old and disabled, had to ask to speak to dispatcher who was Rebecca. Rebecca claimed I had "cancelled" when she called me earlier. Rebecca lied, I never cancelled. My son and I do not understand how this company stays in business. Incredibly unprofessional, to lie make me believe in their incompetence. Be wary read more

Absolute horrendous experience. I would leave my career to go learn the trade of plumbing before I would ever hire these guys again. Never on time, extremely rude staff, and just downright poor quality. If you're thinking about hiring them, sprint the other direction. read more

I made an appointment to have my two AC units "tuned up". The technician arrived late. First thing he asked is what are we doing here, I replied I need these 2 units tuned up. He preceded to hook up his gauges and add Freon. He ran out of Freon and said he would return Monday. He returned Monday and added the rest of the Freon. When he finished I asked him if he was going to do the tuneup he said no and left without giving me an invoice. Three days later a representative called and asked if I was going to pay the invoice, I said you would have to give me one first. He emailed me 2 invoices and the total was $800 for Freon. They charge me for 2 service calls and had 3 different prices for the Freon. When I questioned him about the double and outrageous charges he said someone would call me the next day. No one called I waited 5 days. I called 5 days later and I was told someone would call me back the next day. No one did. I called again a week later and was told someone would call me back for the third time and no one did. The customer service is terrible and everyone I spoke to just gave me the runaround. The whole experience seems like a scam! I am very disappointed and I can't remember the last time I dealt with such unscrupulous and unprofessional behavior. Update: I called a 4th time after another week and all I got was a run around and no has returned my call again, what a shocker! read more

Mario was beyond honest when he stopped by. I was told by a specialist to have my lines jetted. Mario came by, and told me that there was no way to fit the jetter in the back drop, despite him bringing the unit. He didn't charge me, and was able to get my lines fixed at a fraction of the cost I had paid for a previous service provider. Hard to find honest plumbers, but this place has Mario and Brian. Both class acts. read more

Our toilet was backing up in our tub. I called a bunch of other places but they where either very expensive or couldn't come out. Called here they had a guy out within the hour on a Saturday afternoon mind you and Jake had the problem fixed in no time. Jake did a great job and was very respectful and helpful. Will definitely be calling again for any other needs. Thanks Jake and the Mullin team. read more

I have used this company in the past and had good results. Had a leak under the slab. Day 1, showed up, one Mullin truck and another person in plain truck with equipment for pressure test. Said the leak was everywhere. Day 2, a very professional guy showed up to locate the leak. As he was leaving Mullin showed up with yet another plain truck with equipment to break slab. The Mullin guy did produce a quote. The two guys in the plain truck proceeded to do the whole job. Looked to me that Mullin hired contractors to do the job and Mullin did the billing. Mullin didn't even stick around till job was finished. Guys left the place a mess and neglected to turn hot water back on. If Mullin plans to keep in the plumbing business they should invest in the needed equipment. Maybe the owner should pay more attention to his business than running for office... read more

I just have to vent for a moment... I will never use Mullin Plumbing again. They came out to fix a clogged kitchen sink and charged me $691 (a job I have had done 2 other times for less than $300). The two most incompetent plumbers I have ever seen left a horrible mess under the sink and all over my white slate tile, broke our shovel and said they would bring another one but didn't; and worst of all ran over my dog, who we later had to put down. I've called the company 3 times and have left a message with the supervisor who has not had the decency to call me back. read more

I would give zero and almost report this company when I could . I have no words to describe about what happened. The lady who answered the phone call was really really rude .The customer service was extremely bad. I have no word to say about how could she yell over phone while I was talking, and didn't let I finish the sentence first. She asked me to shut up and let her finish first. I don't think that is how you should treat a customer even if your performance at the job is good. I couldn't find them on Google reviews anymore , they deleted their google profile . Of course, they didn't want people to read any more bad comments about their company, it's so bad . I called them when it was emergency, they said they might not make it . Then they showed up at the place without giving me a call , I wasn't at the place , so they called that they got there , I got shocked that they came , I told them I didn't know they were coming so i left, I asked them to leave, they were alright no attitude I was appreciated that . A few days passed I got a call from this company, A lady wanted me to pay the bill that I even i didn't use their service, I told that lady , the one who answered the phone didn't mention about any charge or when they called back or if they were even coming. She said doesn't matter what I will have to pay . I refused to pay and her voice got loud and I don't want to say it but it was like a threat, and then she hung up. I maybe wrong but the yelling and the bad attitude is not acceptable. read more

I called this place and the lady who answered the phone was rude. No further action needed!

Cruze was our technician that came for repairs today~so courteous, polite & skilled . Will request him for any future plumbing repairs ! Thanks so much ! read more

I have used this company for the last 6-7 Years, and always had good results, this time I had a great technician Chris, that did a very good job They were upfront telling me they could not come till the next day and at 8am he was there and worked hard to get all done, even pointed out that we're about to damage and could prevent a greater repair Okc Mullin was great! read more

I had a major sewer issue in my backyard. Called them on a Monday, they showed up promptly Tuesday morning, with a 30 minute advance notice. They attempted to diagnosed the problem, but, needed a camera device to figure it out. The second guy came back within a few hours with the camera/tracking device and figured out the problem. It was more than likely a broken pipe. They called my back the very next morning with the estimate. I thought the price was fair. They showed up that morning and the problem was fixed by 2:00 that afternoon. Jacob was extremely professional, polite, friendly and knowledgeable. I have used Mullins for over 20 years, and will continue to do so, despite the owners political beliefs :) The girls who do the scheduling were also extremely polite as well. Great job!!!! read more

Wasted all day waiting. They don't care about my time I don't care about their pockets. My appointment was a week in advance. It's not going to infringe on my time which would have put them being at my house after 5pm. read more

They tell you they pencil you in for the afternoon but don't call till after 6 when you have given up and ran to do errands.

they told me they would be out this morning. No show. No call. Bad customer service if you ask me. I took a day off work for this? This company obviously has more business than it can handle. I recommend you use someone else. Not even a call back. How rude! read more

Build up was leaking around my ADA height toilet. Mullin Plumbing came in and replaced wax ring. Broke my ADA tall toilet when reinstalling it and replaced it with shorter toilet. Would not replace the taller toilet that I had. In 6 months there was leakage around the toilet AGAIN. Decided not to deal with Mullin Plumbing, so went to plumbing supply store to buy ADA tall toilet and told my story about Mullin Plumbing to sales person. He said that is not the first time he had heard Mullin Plumbing had done that to a customer. Do not waste your time or money with Mullin Plumbing. read more