Ran new pipes in the attic did not insulate them. 75 year old husband got in the attic and did what…read morehe could. Paying someone else to insulate the pipes.

my 5th experience w VIP and the last four were all good. yesterday (12-23) I went on line and…read morebooked my appt for between 2-4 pm, and I quickly received a confirmation. at 3 pm I called to ask when the technician would be arriving and Cliff the Owner said his crews were slammed but he would check and give me an update. At 5 pm I called again and reminded Cliff I did not hear back from him and he basically said I should call another plumber because his crews could not get to my problem until 2 or 3 days. Done with VIP.

I was charged $785 to replace a Delta 1400 shower valve/cartridge that cost just over $100 in parts…read moreand took about 45 minutes to complete. That pricing feels extremely excessive for the amount of labor involved. There was no emergency service, and the job itself was straightforward. I understand companies have overhead and pricing structures, but this charge was far outside what most plumbers quote for similar work. I would strongly recommend getting multiple estimates before using this company.

I have used Herman's plumbing and am generally satisfied with their work…read more Two projects I'm not happy with: Setting vanity: The did the plumbing fine but did not cut the base molding to allow the vanity to be set against the wall. There's an ugly gap there. Faucet for the outside of the house: Called them and described the problem. Faucet needs replaced, wanting one that needs only a 1/4 to 1/2 turn to fully turn off and on. It's what every other exterior faucet on my house is. Plumbers arrived, no such faucet on truck. Said they'd have to order one and come back. PITA. They did the easiest thing for them and put in a standard faucet. Won't be back.

Although they didn't *actually* come out to work on my plumbing (my pipes froze and broke from that…read moreepic Deep Freeze in January 2 weeks ago and I've been without water since) - they stood me up and cost me 4 hours of leave time - they seem like really nice people. Anna, who answers the phone, was very nice. I just am not up to playing plumber games, where they say they'll be out at a specific time, and then they aren't. They don't call when they are actually on the way, and they show up after you've called to reschedule because it's after the latest time they said they'd be here, and you're now into overtime pay - and with no face mask in these covid times. I can't deal with having to take **multiple days** off from work - and possibly losing my job - over a broken pipe. I especially can't deal with the modern practice of plumbers sending someone out to do an "estimate", but not to fix anything, and then scheduling an appointment to come out and do the work - forcing the customer to take off multiple times from work. That's just so wrong. I hope this was an aberration and not a common practice with Giesbrecht. What happened to: call the plumber, the plumber comes out and DOES THE WORK and gives you a bill and you pay? Done and done? ONE day off from work, one day of stress and anxiety and fear, and it's over? I'm sure the Giesbrechts are wonderful people. I'm also fairly sure they are good plumbers. I just can't deal with being stood up. I won't get any more time off from work until late MAY. So I guess I will have to live without water for all of March and April, and most (or maybe even all) of May. But don't let my anxieties and stress reflect on them. It's a bad time all around. They're doing their best, and I'm a hot mess, without water.

I don't often write reviews but this company certainly deserves one. I needed a new hot water tank…read moreand I began searching Facebook for referrals. Giesbrecht Plumbing came up over and over, so I reached out. Expecting the worst, they came out and diagnosed the problem in less than an hour. They explained my options and I elected to get a new water heater, which was installed in less than 3 hours at an extremely reasonable price. I've worked with a few plumbers over the years and this team is the gold standard for service and quality. Jeremy, Anna, et al. are absolutely wonderful!!!

Had kitchen sink clogged and couldn't run dishwasher for a month when another company (Jet…read morePlumbing) wasn't able to fix after 2 visits. Bob Usry & Sons was able to get JR to come to my house same day I contacted them and got sink unclogged on first try. Easy to work with, answered phone on first try, and plumber was great to work with and kept a clean area.

They were great. Tried 2 other plumbing companies trying to get a tankless water heater replaced…read more Bobby came out and inspected the old one and had me order the tank and then they came out right away to get it installed. Thanks to Mike Beery for getting the ball rolling and for Harold doing an awesome job of installing and adapting the new one to fit the existing space! Then, on top of actually doing what they said they would do and keeping me updated, they charged a quarter of what I was quoted by a different company! I would highly recommend them to anyone. Will definitely use them for other plumbing issues as well.

Had to call after hours (1945hrs) due to emergency and Steve showed 30 minutes later. Very nice and…read morerespectful young man. Evaluated and fixed the problem less than an hour. Was expecting to pay twice what I was charged. Worth every penny. I will definitely use them again. Great job Steve.

We had a clogged toilet, and wanted to get the process started for resolving the issue. They were…read morevery responsive when I submitted a request for a quote through Yelp. They were able to get me schedule for Sunday, and the cost for a weekend visit was very reasonable. The technician, Steve, was very knowledgeable and friendly, and was able to get things resolved with a minimum of fuss and muss.

The work was fine for what it was, but it was far too expensive. I hired them for Faches…read morereplacement and provided the new faucets for three sinja. The hardware provided by this plumber consisted primarily of water lines. Installation of three sets cost over two thousand dollars! This was after I complained and they realized their mistake. The original estimate exceeded three thousand dollars. In addition, at the time of service, no estimate was provided detailing the cost to approve. The initia bill was therefore a shock. I cannot in good conscience recommend them to anyone in the area given a choice and regreat mine.

3rd time we have used Edmond Plumbing for service issues. This time it was a toilet bolt / flange…read moreissue. They have great communication, arrive on time, come in and make an assessment and do what they say they'll do, and even a little more. The flange was broken and whomever originally put it in did not grout and support it like they should have. Mark addressed the issues with his apprentice and were in and out in about 90 minutes at a reasonable price. We will use them again and recommend them.

This place is a complete ripoff. They came out to my mother-in-law's right after the big freeze…read more They quoted her $700 to fix a broken pipe. The day the work was to begin, they were two hours late. No call, just late. Then they left to "go to Home Depot for parts" and was gone nearly 3 hours. She called the owner who informed her he can't make them hurry back. They finally came in, pulled her carpet back and cut the concrete out. They didn't cover anything and had concrete dust flying through the house. She is 83 with breathing ailments but that doesn't seem to matter. Then they dug her yard up. Ok, they had to get under the foundation. Understandable. They fix the pipe and present her with a bill of over $2,700. Why? Because the owner of the company was there when the insurance adjuster was there and heard how much she was getting. They handed her the bill and left with her yard still dug up, concrete dust everywhere and her carpet not replaced. When she called about the carpet the owner told her they were not responsible for that and she would have to hire someone else to reinstall it. So she asks about her yard. The owner tells her he will get someone over to fill in the holes in a day or two. Now, mind you, she has spent a small fortune on her yard and is very picky since it looks like a golf course. A few days go by and no crew. She calls again. The owner tells her he's out of town but his crew won't fix the yard because they are not landscapers. So again, she is going to have to hire someone else to fix her yard. Not 10 minutes after the owner tells her he is put of town and won't help her he is at her front door demanding payment. He ended up taking her entire insurance settlement and left her to pay out of pocket for the carpet, the cleaning and the yard they screwed up. The entire ordeal ended up costing her over $4,000 when the original estimate was promised at $700 with everything being put back like they found it. He used the old "you remind me of my parents" line on her and then screwed her over. Please, don't ever use this company. They will do you the same way! https://kfor.com/news/in-your-corner/contact-in-your-corner/

We had a cold water leak in slab. We spoke three companies that had the best reviews and got…read moreestimates. Manny came out and gave us an estimate and we hired him on the spot. We could tell he had a lot of experience. We decided to have him redo the hot and the cold. He and his team came out and replaced the lines. They really knew what they were doing. They left everything nice and clean. I would definitely call them again and recommend them to friends.

Ive had Wiggy's out twice and both times they have been great. super fast service and…read morekind/explaining what happened. I will call them again for sure.

Wiggys has done a good job in the past, but this last time they didn't. My toilet flushed very…read moreslow and I told them to go to my washout and they didn't want to. Now they want to charge me for another call and I still have the toilet problem. Not good service.