I had Internet service in Colorado, FWIW. (Not sure why I can't find any of their locations…read moresearching Yelp from the Detroit area.) I had a protracted conversation with the salesman who came to my door, who assured me at least 4 or 5 separate times that none of the equipment Quantum was giving me ever needed to be returned. I asked so many times because I didn't believe him when he said nothing had to be returned, under any circumstances. Lo and behold, when I ended my service months later, I started getting emails from Quantum about having to return their "pods". Customer service simply told me that the salesman was lying to me. So, I'll have to return the pods when I can, but in my situation, not having planned for that, that will take a few months. They'll ding me with a $200 charge for the equipment, which I can eventually get back when I return the equipment, but I'm frustrated that they weren't more forthcoming about things. They provided decent internet, but I probably wouldn't go with their service again.

THE WORST. I promise you they will cancel the scheduled appointment the day of with a lame excuse…read more I promise the internet service will be very slow and buffer even when you purchase the 2 GB plan for $100 a month. I promise you will not get the speed you are paying for from Quantum. I promise there will be many multiple day outages. !!!!!!!!!!! I promise that your bill will not be adjusted or corrected for no service. I promise you will REGRET selecting Quantum for internet service. I promise customer service will be inferior to your lowest expectations. It does not get worse than this for an internet company. I am in Orlando and luckily I was able to fire Quantum and move to Spectrum which has been a pleasure in comparison. I read hundreds of reviews on Yelp, after the fact, that mirrors the exact experience I endured. DO NOT SELECT QUANTUM IF YOU VALUE ACTUALLY HAVING USEABLE INTERNET.

I just walked into this store to drop off a trade in phone and every employee there made me feel…read moreextremely weird disrespected. I was told i could drop off my phone at any Tmobile store when i made my initial purchase. The employee(heavyset white woman) i spoke to let me know only corporate stores take phone trade ins. I was obviously confused and asked what's the difference to which my response very smugly and dry was "its a corporate store" she sounded like a airhead who just simply didn't know the actual answer. I said ok thanks so much after the employee beside her gave me a brief list of corporate stores and as i was walking out for some reason all eyes were glued to me. It was very discomforting and if this is the difference between a corporate store and whatever this sh*thole is ill make sure to go out of my way to only shop at corporate stores.

Walmart prepay Works great. Long battery. Life. But, cases…read moreavailable. Free activation. But not keep your own number free. That will cost more than the phone and more than a month usage card. W he ile I like the phone and Walmart sponsoring it, do not expect tribe able to swap out sim cards like you can all over the world. But at least you don't get update nags like iOS. They should offer a "stay the same" option. But I guess they need for a wage somehow. 42 dollar activation fee right next to the activation free sign. It's like buying a guitar only to have the cashier ask, would you like strings with that?

Nerd 1-1 is awesome! As a small business owner of Fitness Together Portsmouth & Newburyport, they…read moreare my "IT department". Whenever we have a computer issue or something that is just not working quit right we can call them up and have them take care of the issue remotely. They have helped me add more laptops to my studio while still on a budget by building me a refurbished unit. More recently I had an error message come up on my laptop and before I clicked anything I called them up to tell them what the message said and how I should handle it. I was told I would have to bring the laptop in for them to work on. They were able to save the hard drive and I was already sent up for automatic backups with them so everything was safe. I did have to buy a new laptop with the help of the nerds on what I should be looking for. I then dropped the new laptop off with them and they got everything up and loaded on it for me with all my old "stuff" so I was ready to go. I highly recommend using them for any IT!

very happy with work done , had to speakers replaced in an apple Mac , very accommodating and quick…read more. my thanks , cost was resonable as well . Ill keep him in mind for next computer issues

I have been using Brian for many years and have always been satisfied…read more This time I was having trouble with my Economist on-line and had to log in every time. I am happy with My Firefox and said I did not want GOOGLE. I paid him and found that he put Google on my website and turned my Malware off!! I called him and he then hacked into my computer!!! Star rating 1

I was delighted by the service I received from Melissa Funk. She was kind, patient, and…read moreknowledgeable. A second agent was also excellent. I'm saving money, receiving rebates and now have good service in Rye and Portsmouth!

I'm still waiting on retention to call me 3 months and still…read moreno adjustment on my bill 3 years

The worst. Horrible customer service. Couldn't even say hello when entering the bldg when 3 of them…read morelooked directly at me. I turned around and left. Not 1 customer in the store yet they were busy with their own conversations.

This place is extremely inconsistent. one month someone can help with a bill and the next month…read morethat's not allowed and the person from the past shouldn't have done what they did. Be careful of promotions they are not fully transparent and at times directly lie. For example, if you get an ipad or a phone you cannot just pay it off ahead of time, you have also committed to a certain length of time you will pay for the service plan. Say you have a promo ipad, and pay it off and decide surprise you dont use any data and just use it on wifi like most of people - oh well you still have to pay for a certain number of months well after the payment plan ended, for access. Any discounts given like loyalty have 'expiration' dates and if you dont magically know when it expires and call to keep it going, it simply stops being on your account. There is nothing about them that is "independent" and they are not honest. Its unfortunate as I have had some positive service there as well but the underlying practices are unethical. Its a part time job to hold them accountable. The prime reason I would be willing to deal with their trickster fees was the customer service and customer service has degraded significantly. Expectations are reliable cell service and the same bill every month - why is something so simple so incredibly hard for verizon to achieve? Shady shadertons.