Excellent service to the Kieth Urban concert at iThink in Palm Beach. The driver was super polite…read moreand professional. We were able to bring our choice of beverages but no food was allowed in the limo and I can totally understand that. The car arrived on time and waited for us in parking. The venue charged us an additional $50 over our $50 premium parking pass for them to park which I don't understand. Great service and I will use them again. Total cost $1,010.00 from pick up to drop off including tip added automatically. Definitely recommend.

I hired this company for my daughter's 21st birthday. The driver showed up early and the first…read moreiteration went well as they enjoyed time around town. Then the 2nd half of the evening happened. The crew went to Ft Lauderdale. Why the driver didn't have a business card or had made sure my daughter had the right number before she and her group went into a club, I can't say. Language barrier could have played a part. But no business card? Regardless, I am called at 1:30AM by my frantic daughter because she can't reach the driver. I call the company... they're not online at that time of night, but eventually get back to me, but not timely enough. My daughter and her friends felt like they had no option but to take an Uber home. Serious letdown for the evening. So I paid $1200+ for a limo, plus an Uber. Very disappointing.

Wow! Amazing business practice. We had the pleasure of using their service last week, getting…read morepicked up at Port of Miami (hell on earth). After nearly missing our cruise due to an uber driver not speaking English, navigating traffic missing turns. We had reservations about our return trip. However, the communication between me and Isaac (driver for LPC) dispelled all my fears about getting to the airport on time. Isaac was AWESOME! Great conversationalist and excellent driver made getting from hell to the airport a pleasure. I strongly recommend this business as well as requesting Isaac as your professional driver.

This transportation service was top notch! Our drivers Christopher and Patrick were wonderful!…read morePatrick went above and beyond on our way back and stopped so my family could get snacks before heading to the airport. Our family would definitely recommend this service to everyone!

Our driver was prompt, considerate and courteous. Highly recommended. Josue met us at the airport…read morebaggage claim and helped with our luggage. His driving was very professional and safe. Absolutely no complaints.

Lenin, the owner is on top of things. They have a beautiful fleet. You can see their cars…read moreeverywhere which means they are busy and are doing a great job.

The rate online was $115 and when we said we had a service dog the rate went to $190. that is…read moreunethical

I've been using this company for years and they never disappoint! I moved down to south Florida a…read morefew years ago, and CSOSFL has been my go to. They are reliable and beyond professional. They are always on time and provide top tier service every time. My first review was 6 years ago, and they maintained the 5 Star service! I recommended them to all my friends and family traveling to FL. Definitely use them

Jeff was amazing. He responded promptly, got the job done and communicated every step of the way…read more Even when the job was a little more involved than we had anticipated, he was willing to stick to his quote. I would not hesitate to call him again.

This is a horrible car service, do not use. Did not arrive for pick up time to take to the Miami…read moreairport, we had to call and find out what happened. Driver had a flat tire, ok but still should call so we can make another arrangement. We decided to give them another chance upon our return flight. Again no car there and we had to call multiple times to even get ahold of anyone. Once we finally got someone to answer the phone, they said it would be another 20-30 minutes before the driver would arrive. The whole point of a car service is so you don't need to wait. What a joke!

We had this service pick us up from the airport and bring us back to Boca after a short getaway…read morevacation. Super nice and friendly. The car was very clean. We caught a little traffic and the driver apologized as if it's his fault there's traffic! The driver also grabbed our bags for us and was overall very friendly and helpful. Thank you!

No such thing as a cheap and good limo…read more Being a newbie at getting a limo, I learned that. I had the hair brained idea of taking my gals birthday to the next level, and at the last minute I decided to call around and see what kind of offer I could get. I started with a friends company and was woken up by how pricey it was. There must be some hidden costs I can't see. But I did end up with a decent rate from A1A limos. The driver was a nice guy, he was right on time. He helped get things set up in the back so that we were good to go and comfortable. The limo itself was close to perfect. I believe we had to have our own ice ready but they had gave me a heads up on that so we were set. We had a great night. He drove us to and from a nice dinner and drinks and we blasted music and just had a great time. There is no great discount limo service. It if yer spending the money, A1A is a good call.

I have been using Diamond Coach Limousine for many years --- over 6 I believe. They are an amazing…read morecompany with great Drivers and great Service in the office from Anna. I used to worry when my flight was late or there was another hold up... would they be there?! Answer is YES, EVERYTIME. It's a comfortable feeling when you are returning late from a trip and know they will be there waiting, Cars are immacuate Tesla's. I find the prices very reasonable for such professsional service. I highly recommend Diamond, Great service and great people.

I can always count on them and that's important when you are trying to catch a flight. I have been…read moreusing them for many years. Their price is a bit high but I never have to worry. Drivers are on time, polite and very helpful.

I confirmed a car to meet 3 women plus bags and a walker and they were a no show! Not a good way to…read moredo business!

It was our first time hiring a private car because we usually just grab an Uber from the Miami…read moreairport but this time, we flew into Fort Lauderdale airport and decided to try it out. I requested a few quotes from the airport to Bal Harbor and although this company was not the lowest price quoted, Eric was the most prompt to respond and answered all my questions which put me at ease. I appreciate how communicative he was and how easy the process was to set up. The inbound pickup at the airport was on time, the driver was courteous and professional and texted me his status and he knew the area really well and the SUV was a newer model and clean. Initially, I was just going to grab an Uber back to the airport at the end of our trip since it's cheaper, but the private driver, setup and ease of working with Eric was so professional, it made me book the return too. It was pleasant not to have to worry about the driver arriving on time to pick us up from the hotel. I'll definitely use this company on my next trip to southern Florida.

WOW! First off, the CUSTOMER SERVICE is top notch! Let me tell, you want to request Gabriel or…read moreKelly every time. Kelly pulled up to our school 15 minutes early and came inside to let us know he was here and ready to take the kids to their field trip. We entered his clean bus and he had stocked the cooler of cold water for us. WOW!!!!! He was timely, so friendly, and very accommodating. We'll use A Family Limo every time!! Jordan and Justin run a great business with amazing staff.

I don't typically write negative reviews. In fact, I make it a point to recognize businesses that…read morego above and beyond because I believe great service deserves to be celebrated. Unfortunately, this is one experience I cannot stay silent about. Our group recently spent over $8,000 to charter a bus for what should have been a memorable trip. Instead, it turned into one of the most disappointing customer service experiences I've ever had. From the moment we boarded, it was obvious the bus had not been properly cleaned. The floors were filthy, but even worse, the waste tank from the previous trip had never been emptied. Imagine being trapped on a bus for more than seven hours with the overwhelming smell of someone else's sewage. It was nauseating, embarrassing, and completely unacceptable. Instead of immediately correcting the problem, we were forced to spend our own money on air fresheners and cleaning products just to make the ride somewhat bearable. The driver showed little urgency because he wasn't sitting in the back where the smell was the strongest. It wasn't until passengers refused to get back on the bus that the owner finally instructed the driver to empty the waste tank. We hoped that would be the end of it. It wasn't. On the return trip, while driving through heavy rain, the roof began leaking onto passengers and their belongings. When the owner was contacted, rather than expressing concern, he claimed he reviewed the bus cameras and "didn't see" any leak. It's hard to understand how a camera could dismiss what an entire bus full of passengers witnessed firsthand. After spending thousands of dollars, we were left with a dirty bus, unbearable odors, a leaking roof, damaged belongings, and a level of customer service that made us feel like our concerns simply didn't matter. The only resolution offered? A discount on a future trip. Respectfully, no thank you. A company earns trust by how it responds when something goes wrong. In this case, there was no accountability, no genuine apology, and no meaningful effort to make things right. My advice to anyone considering this company is simple: be cautious. Businesses that require full payment upfront should still be held accountable for delivering the quality and professionalism they promised. Once they have your money, you shouldn't have to fight to receive the service you already paid for. I sincerely hope this review encourages the company to improve its standards so that no other family, school, or organization has to endure the experience we did.

A truly professional, service oriented business. The cars are immaculately maintained and the…read moredrivers are courteous and timely. They also routinely and graciously attempt to make any last minute accomodations that I sometimes request. After being dropped off at the airport about 15 minutes earlier, my girlfriend realized she'd lost her sunglasses. On calling and confirming with Sal, our driver, that they were in the back seat, he all but insisted on returning them to us at the airport. True customer service. I'd highly recommend this Limo company without hesitation.

I never leave reviews, especially negative ones, but I have to warn people away from this company…read more I booked an airport pickup three months in advance. Two weeks before my cruise, I emailed to confirm. Instead, they started a new reservation. I replied that they must've been confused. A rep then called and told me they had no record of my reservation. I explained I had a confirmation number and a charge on my credit card bill. The representative was completely rude and made it sound like it was my fault that she couldn't find the reservation. She told me she would keep looking. I explained that if they couldn't handle this process, it might be best if I cancelled and go with another company. She snapped back that she couldn't cancel if she couldn't find it. I told her I would file a dispute with the credit card company then, and she hung up on me (!). Ten minutes later, she called back and said that she'd found it and refunded. (We'll see...) They never seemed to want my business and I'm very confused on how they stay in business with an operation as clueless as this.