Readers and reviewers please know, this review is written with no service provided!…read more I am however completing the review because Purrfect pets responded to "project" on Yelp. Yelp prompts a "why did you not chose this business" when you clear your "project" Please start with the "what went well". They are prompt in communication. I was provided a link to a website to fill in my pets info, contact info etc. The process and service were going very well until we got to the invoice/booking part. And here's where it went wrong. Potential clients, please read your contract!!! The requirement is payment in full for the contract 15 days before the service is provided! When I stated this is unacceptable and I would not pay for services not provided, I was given a nicely worded statement of this is in place to ensure the care provider is paid. Other pet sitters have struggled to collect payment for services after the fact, etc. I appreciate that team members will be paid by their employer whether I as the client pay or not. However, my empathy for a small business's fear of being shorted does not cover their payroll 2 weeks prior to services provided. Potential clients, if you are booking a $20 dog walk, I think this review will feel over the top. However if you are booking a multi day-several hundred dollar booking, please know this clause is in your contract, and it is ultimately "what went wrong" (Yelp verbiage as to why I did not choose this business) with my interaction with this business. I do struggle with if this is a "Yelp review" however ultimately it is the reason I chose not to use them for service. I cannot say "I do not recommend" however I absolutely will say "read the contract, if you do not agree with this requirement this is not the company for you".

Joyce W. has been my pet sitter for four years and I feel so confident and calm about the care that…read moremy dog Georgie receives for his live-in service. I remember early on when I returned for something I forgot and I saw Joyce cuddling with Georgie on his bed, I knew we got a great person. I especially like that Joyce sends a photo each day and a little update! She is very dependable and leaves the house clean and as she found it. Joyce is more introverted by nature which is no concern since it's her care and attention to Georgie that I most value. I highly recommend Joyce. Julie as the owner is great and speedy with communication too! The intake form is super thorough which is good, though since so long, I find it more helpful to leave Joyce my personal notes (which are also pretty long!).

Wish I could give 10 stars!…read more Sabrina has become a loved and trusted member of our family. She is incredible with our stubborn and goofy pitbull. From walking, to pet sitting: she is the only person we trust to care for our dogs. You can actually go on a vacation, and not worry, which is huge for us. Capable, dependable, trustworthy, and great with all animals. She truly loves and cares for them as her own.

We really lucked out when we found Sabrina of Pet Sitter Pro! Previously, we had been using pet…read moresitters of the "drive by" variety who came to the house, fed the dog, and 5 minutes later were gone. I always worried about leaving town and could not wait to get home even though our neighbors would stop in to check on our dog while we were away. Not any more now that we can count on Sabrina. From the very beginning when she sends you the questionnaire that includes all sorts of detailed questions so that nothing will be missing in case of need to the text message she requests and responds to once you've arrived home we know that leaving our dog in her care is something we can do without the slightest concern. When we are out of town she visits twice per day, walking Chili our lab/pit girl, and even taking her to the dog park! We joke that Chili likes it when we go out of town because she enjoys her visits from Sabrina so much! Sabrina is very knowledgeable about dogs as well. When Chili developed a strange skin problem that was not responding to anything from the vet Sabrina recommended adding an item from the kitchen pantry to Chili's diet and now about 2 months later the skin problem is gone. Sabrina is absolutely reliable, extremely organized and professional, very responsive to emails and texts, and just in general is an uncommon and highly valuable resource. I just don't encounter many people out there in the world who are as reliable and committed to their work as Sabrina. When we return home from a 2+ week vacation Chili is calm and happy. Not sure what else we could hope for...other than to be able to take Chili with us everywhere. In the meantime, Sabrina is a terrific resource, and we are very thankful to have found her. Thank you, Sabrina!

Ray is hands down the best pet sitter I've ever hired. He was respectful, communicative, followed…read moreinstructions to a T and even my shy, scared kitties quickly warmed up to him. We loved getting daily photo updates, I feel that as an anxious pet owner that's the best thing you could possibly get from someone. He also worked with us through issues with the house alarm (sorry for that, Ray!). We will be hiring Ray to take care of our house every time we need to take a trip. Thank you so much for everything!

Ray is amazing! We hired him to stay with our golden retriever, Rossy, while out of town for a…read moreweekend, and Rossy was so well taken care of. We have used many dog sitters over the years in different cities, and Ray is truly top notch! Our dog requires multiple medications and a leg brace for walks, which was no issue for Ray. He was communicative the whole weekend, and I never once worried about Rossy. We have already booked Ray for another weekend next month. Highly recommend Arizona Pet Concierge!!

First off, I'd like to say that the thought of leaving our pets at home while we went on vacation…read morewas extremely stressful. But once we met John and Shauna, the owners, we quickly realized our fur babies were in the best hands possible. They were not only warm and welcoming but also incredibly professional. If you're a pet owner looking for a true 10-out-of-10 service, this is the company. Our pet sitter, Karen, was nothing short of amazing--so loving, so attentive, and so patient with our very needy black cat, Jax. She didn't just stop by; she stayed, hung out, and genuinely spent time with him. And even though our gray cat, Dolce, didn't come out very much, she was just as incredible in caring for her and making sure she felt safe and comfortable. Wow... just wow! We were floored by her love for animals. THANK YOU SO MUCH for taking such great care of the fur babies we love dearly. I would recommend this company to absolutely anyone. And honestly, anyone leaving anything less than a five-star review? Shame on you! These people love animals and treat your pets as if they were their own. Amazing, amazing, amazing! You'll always be our go-to whenever my wife and I take a vacation.

Pretty sad that I have to leave this review, but I did try to be patient and see if the business…read morewould get back to prospective customers. (I thought since the reviews were perfect, they might come thru... but instead... nada!) We were considering giving them a pet sitting job for over a month in length. But unfortunately they can't be reached via the phone. I left a vm and waited an entire week and got no call back. Backstory: Ironically I believe there's someone named Shauna who operates the website and Yelp(and does a prompt job responding), but John the caretaker is the one who's phone number is associated with the biz, and he is unable to be reached to line up appointments!! (I contacted them a year or two ago when we were considering using them. We didn't end up needing them, but when we tried them last week when we finally did, John did not decide to call us back.) I'm glad others have good experiences. But that was not ours. ‍

Nothing has changed in the last couple of years since we wrote this 5 star review for Kelly…read more Still the best!

I hired Kelly to care for my two dachshunds while I was out of town New Years weekend. Kelly came…read moreto my home a few days before my trip to meet with me and our puppies. She was timely, professional and so loving to my dogs. She did a wonderful job taking care of them. She sent me pictures and videos at every visit. We plan on going to Hawaii in a month and I have already hired her for 10 day trip.

My 2 cats & dog loved her on 1st sight! Andrea is great! She sent texts & pictures each day, and…read morelet me know how my kids were doing. It was only for the weekend, but I know my kids will be safe & happy when we leave them in her care for 2 weeks later this year!

This was our first vacay in 2 years. Everything went smoothly out of town for us, but more…read moreimportantly, Andrea gave us her assurance that everything was going to be fine with the babies. Both our cats needed medical care as well as feeding. She was on top of this and texted us twice daily, often times with pics and poses. If you live within her area, give her a call, and be assured that your precious animals will be well cared for.

Dawn is awesome! She took amazing care of our two puppers and sent us pictures and videos while…read morethey were with her. I can't recommend her enough.

Dawn's is our dog's home away from home! She absolutely loves staying with her friends at Dawn's…read morewhen our family is traveling. And we know that our Wini will be kept safe, well cared for, and happy when she is there. In fact, when we head over to drop Wini off, she gets super excited as soon as she figures out where we are going. Dawn is very affordable and provides awesome piece of mind.

While I haven't personally needed pet sitting services myself, I have had the pleasure of watching…read moreKathy with animals over the years. And I can confidently say that Pawsitively Reliable Pet Service lives up to its name. The care, patience and genuinel love shown for every animal is very apparent. If I ever needed a pet sitter, there is no one I'd trust more. Anyone who chooses this service is in excellent hands. Vicki W.

Kathy took exceptional care of my cats Bo and Snowball last year while I was out of state for a…read moremonth. Bo is typically shy and hides in the closet but he took to her, left the closet and regularly interacted with her. She went out of her way to spend quality time with them daily. Her communication is excellent and she provided daily updates with pictures. Bo got sick while I was away, she took him to the vet and called me so I could speak with the vet for the entirety of the visit and know exactly what was going on. Afterwards she spent additional time with him daily to make sure he was improving and doing well. He doesn't like taking medication and she immediately took the initiative to buy meat to ensure he took the full course of his medication. Kathy was the only one I trusted to take care of my cats in my absence and she is still the only one I'd trust. A 5 star review doesn't give justice for everything she did and if I could I'd rate her higher.

I can't say enough good things about Lindsey!…read more We recently brought home a rescue that I knew would be challenging but had no idea how hard she would be. She was food aggressive, she was aggressive with our family - bit all of us at least once - attacked our other two dogs and literally went to the bathroom wherever she preferred. I'm not one to give up on dogs but knew that if we kept her we needed help! We decided that if we were going to work with one of our dogs - we'd also work with our other naughty dog to retrain him of his bad habits. IN THE FIRST SESSION we saw significant changes in their behavior! She is so knowledgeable, so professional, and she got my kids involved so they know what to do! We just finished our last session and I'm so grateful to her for all of the tools she's given our family to help our dogs be the best behaved versions of themselves! We still have our homework, and they still have a ways to go but this experience has been so amazing! Thank you girl, love ya!!!

Lindsey is the real deal and you'll be hardpressed to find a better training and sitting service in…read morethe Chandler area. We moved away earlier this year and were so SO bummed to leave such a great training and caretaking provider. All of her team is prepared to deal with difficult dogs and help reinforce good behavior, so all of our lunchtime visits included built-in training for our little pups. The team also sent photo updates and left detailed report cards every single day without fail. Lindsey herself is such a boss when it comes to training and is so so patient and welcoming. All of her own dogs are super patient too and were incorporated into the training sessions to help our little pups get used to being around other dogs. We (pups included) miss Lindsey and TLDSH tremendously!