Mark came to my house today to resolve a furnace and heating problem that was covered under my HSA…read morepolicy. In addition to quickly resolving the problem I encountered, he provided a bit of technical information that will help me as I get fully settled in my home and experience usual homeowner's questions and concerns over the next many years. This house is much different from the one in which I lived previously. Mark was professional, knowledgeable, and very competent. He answered all of my questions and did not appear to be hurried or rushed. I really appreciated his prompt, professional, and thorough work!

The owners of Alaska Plumbing Services have always taken excellent care of me and my family. Mark…read moretook care of my issues right away. He was friendly, thorough, and knowledgeable about my plumbing issues. Mark has always gone above and beyond to help during service calls. I really appreciate the work!

Called to get my furnace cleaned and water heater checked, person working the phones was super…read morehelpful and booked my appointment. Asked about cleaning out my water tank (my friend did theirs recently) and they suggested that since there wasn't any discoloring/rust in my hot water, it would not be a good idea due to the age of my water heater and that it has not been done since I owned the house (six years). They are so busy it was booked out two months! Would be smart to book early with them. Two technicians arrived wearing masks and respecting social distancing. Once they serviced my furnace and water heater, they gave me a detailed report and cleared me for the year. It is really refreshing not to be upsold. I will be using Moore's Heating again.

I've never had my ducting cleaned by this company. Today they were in the house for 5 hours…read more Unfortunately there were many messes that were not cleaned up. Including drywall on my daughters blankets, on my bed, metal shaving on carpeting, large sharp metal pieces in our laundry room. It's sickening as I have two young children one who is still crawling. They are all over the downstairs. Called and was promised a prompt call back from a manager but hours later and no phone call.

I used to do my own stuff, when I was financially struggling…read more If you are financially struggling...well...go to home depot and do it yourself. If you have time and its the summer, I'm not so struggling anymore. I work a little extra at my job to pay for good work from a professional. Central Plumbing and Heating are on my short list, along with: Big O's Spenard Builders Supply and Young's Gear. Mike stopped by and brought some rickety plumbing issues created by me 12 years ago, up to standard. When you are out of town at work and your family is at home at minus 30.... you tend to worry about the quality of your own work. Very fast, Friendly, Clean work, minimal mess. and humor from an old guy. ( I'm old, I can say that) Thank you Mike for a great service call. loren

Have purchased lots from Central Plumbing and The Warm Guys over the years, but our new Hearthstone…read morefireplace might be the last... Purchased a new Hearthstone Champlain fireplace last year while building a new cabin. After install, have always had problems getting the unit to stay lit and being controlled by the remote thermostat. Had worked with main tech at Central many times and heard that the Maxatrol controller was known to have issues. I have called Maxatrol only to hear that nothing is their fault, they only build interfaces and remotes to Hearthstones specs. Have called 2 different phone numbers for Hearthstone, and neither is an active number. One gives a recording that customers need to contact the dealer that sold the fireplace, and no way to leave a message. I emailed Hearthstone at the only address I can find online and have never heard anything back. I continue after many months of calling in when I have time, of still not having a fireplace working correctly that we rely on as our only heat and paid Thousands for. The issues are this: 1. Hearthstone does not allow customers to talk directly to their tech support 2. Hearthstone does not provide actual manufacturer training for the dealers employees. 3. Central Plumbing will not cover anything on a warranty and wants me to load up the 300 pound fireplace and drive it to their store, over 100 miles round trip. 4. Central Plumbing knew of issues with the Maxatrol controller, but still continued to sell those models of the Hearthstone fireplace, without any warning to the consumer. 5. Have called multiple times asking for the Owner to contact me, not for technical support, but to make sure that the person in charge of ordering products and communicating with manufacturers knew of the problems a customer was having and not being happy with their company... So far I was wrong. Needless to say I do not believe I am buying, or recommending, a Hearthstone fireplace in the future, or buying, or recommending, Central Plumbing, unless they actually start helping to support a product they sold.

I couldn't get some of my local plumbers to answer the phone. "Eagle River". But Yelp put me in…read moretouch with Ak Mechanical. Richard arrive when he said he would and changed out the bad part of my boiler and was fair with his pricing. I will call him again

I called this company for a service and the way he answer was not professional at all he said his…read morejob is to F my wife

Great experience with Great Lakes. Brock and Ayden were very professional and courteous. i Have…read moreused Great Lakes Electrical before for servicing my generator. They have always been very prompt and do a good job. I had three fans installed and an electrical problem in the garage checked out. Not only did the two young men take away all the old lights and fan they did an excellent job on clean up. I would highly recommend this company.

I had some major electrical work to do to update my house. I have always wanted a fan in my office…read moreand in ceiling lighting in my living room and family room. Solid Ground came in and we talked about my budget and scheduled the changes to happen over months and a bigger project - upgrade my electrical panel - to happen in the following year so I could save up. They were always friendly and professional. I compared their prices to 3 other companies and they were the most fair in how they do their pricing. Thanks solid ground!

I needed a new water heater so I called around and got a few quotes. Flow Star had great reviews…read moreand gave me the most reasonable quote, so I went with them. They were quick, friendly, and everything is working as expected.

-Responds promptly. -quote/payment system little difficult…read more -did the job as asked. -little pricey but needed the work done. -when in a bind call them up. I'm sure they can help.

no negative just positive love the company love the…read moreemployer especially Jerry goes out his way they definitely take their work and their customer service with a passion, I call diamond heating they came out whatever they were doing to my HVAC something always come up wrong, I always go back to Arctic 24 hours I highly recommend this company you won't be disappointed just give them a call, definitely a sucky New Year's beginning our HVAC heater went out we have no heater for two days the company definitely concerned about us they're trying to save us money waited on Monday not the weekend there is a so we waited till Monday they came, and took care of it and definitely educate us on our HVAC ever since we never have a problem.

Called because the house was not warming up, down to 58 degrees. His technician was on the way to…read moreGirdwood on a call. He asked me to send a couple pictures of the unit. Just by looking at the pictures he identified the problem. I was able to fix it and house is warming up. Thank you!

my shower turns cold is any hot water in the lower level is being used. This is new I have lived…read morehere for over 40 years and this is new. After testing the water temperature both up and down his solution was not to use the hot water on the lower level when taking a shower! And if I had not already thought of that. That cost me almost $200.00

A year and a half ago during our kitchen remodel, our contractor brought in Jeff from Cassidy's…read more Jeff was awesome! He went above and beyond, and he called to let us know when he was running late. Based on that experience, my husband contacted Cassidy's for a bathroom plumbing issue last week. Unfortunately, Jeff was not available so Justin was sent. He spent a couple hours and did part of the job and left at 5:00 saying he would be back the next day. At this point, we had two bathrooms torn apart for the project. Justin didn't show on Tuesday, so my husband called him. Justin said he got tied up and that he would come Wednesday morning. On Wed. afternoon my husband called the office and was told that Justin was loading our materials and would be right over. No show. Thursday, again no show. On Friday my husband called and also texted Justin -- no response, no show. Today, Monday (a week later), my husband called the office to notify the office manager that we would find another contractor. She asked for patience and said Justin would arrive between 2 and 4 today. No show (no surprise by now). Do yourself a favor and find a plumbing company that keeps their promises and follows through.