Ordered a spring bouquet that looked like a funeral arrangement. Terrible color scheme and no design sense. I complained and was told next time to send a "picture". They did offer to deliver another vase but they would need to "remove" the previously sent arrangement. This is extremely poor taste when the recipient has had major surgery- what are they going to do give it to someone else? I paid over $90 for spring arrangement and DID NOT GET WHAT I ORDERED!!! BUYER BEWARE!!!! read more

To begin, the lady who helped us at the flower shop was wonderful. The flowers were beautiful, and her suggestions and help were spot on. For my daughter's wedding, we specifically stated that the bouquets would be used for display on the head table, and they provided the vases. Upon getting them out of the box prior to the wedding, I was aghast in discovering that the vases were different colors - some clear, some translucent, one red! With no time to fix it, it was what it was. When speaking with the owner of the shop and discussing this after the wedding, David simply stated that they ran out of vases that day. No apologies. No offer of compensation. He simply stated matter-of-factly that they ran out of vases on a job that was scheduled a month ahead of time. As an owner of a business myself, I found his lack of concern disconcerting. If you choose this shop, check everything BEFORE you leave - even if it means taking everything out of the box and repacking. read more

they said i got what i ordered but that was wrong! very rude and didnt seem to care that the bouqet that i got didnt have all the flowers that i ordered. a complete waste of my time. DO YOURSELF A FAVOR AND GO SOMEWHERE ELSE..........................! read more

Absolutely horrific experience with this florist! My son wanted to surprise me for my birthday with sunflowers. This florist took complete advantage of him and made a TERRIBLE arrangement they charged $50 for. It is clear that the flowers are half dead, the leaves look like something has been eating them, unbloomed flower buds were literally falling off, and the colors and flowers don't even coordinate. The most awful looking arrangement I've ever seen! BUT the worst part is when he called to politely ask them to replace the arrangement, he went back and forth between several people who finally told him to bring them back. Uh, no...you can deliver a decent arrangement. He should not have to come all the way back. So they said they were going to CHARGE him to bring him a replacement. Seriously?? So then the rudest man I've ever spoken to got on the phone and and accused us both of lying about flowers falling off, told us the lady he spoke with to order the flowers never asked for his debit card information (she most certainly did!), he couldn't find him in the system allegedly and acted as if that was somehow my son's fault that his employees clearly didn't know what they were doing, gave him a handwritten receipt on the back of someone's receipt for funeral flowers by the name of Dara A (i won't post her full name, but the receipt had ALL of her personal information including address, phone number, last 4 if credit card, etc.). Terrible flowers, horrible service and rude employees. BUYER BEWARE! read more

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I own a UPS Store that provides mailbox services for customers. An older delivery man (he wasn't wearing a name tag) from this flower shop brought in a plant to deliver to a mailbox customer and asked if he could leave it for the her since our address was listed as her work address. Obviously we are accustomed to receiving mail or packages (non-perishable items) for our customers. We explained that she doesn't actually work here but has a business mailbox. We told him to give us a quick minute to call the customer and make sure they'd be able to pick it up that day. Instead he got unnecessarily angry and made a scene in the store in front of my other customers. Then yelled at my manager that her signature was illegible when she signed for it instead of kindly asking her to spell her name. He was INCREDIBLY rude and unprofessional and it was all very uncalled for. read more

We ordered a throw for $65.00 to be delivered to a funeral home in Murfreesboro Tenn. we were billed $84.45, while we did expect to pay a tax, there was never any mention of a $11.00 delivery fee, they advertise free delivery of flowers so we assumed there would be free delivery on any order from this business. While we probably would have sent it anyways, We just feel like we should have been told ahead of time. We ordered by phone from Indiana sight unseen, we only hope it was of high quality as we were told it was. Very disappointing. read more

Always receive my birthday, anniversary and any special holiday arrangements from David at Murfreesboro Flower Shop. They go out of their way to get just what I ask for and their arrangements are stylish, contemporary and always fresh. I highly recommend to anyone in the area. read more

Not the best experience. I have used them several times when I've been a idiot and needed to make sure my girlfriend unlocked the door when I came home. This last time though the delivery fella decided it was a good idea after he deliver my flowers to her to start texting her from her number I provided them with for the delivery, asking her how her day was. I called them and expressed my extreme issue with this and they seemed to take it quite seriously. In the meantime I text the delivery driver back and told him not to contact her again. At this point she was feeling quite unsafe for him doing this as he knows where we love and how to get into the building. The delivery fella responded, argumentatively, to me and I called the shop back to convey this only to find out he was still out doing deliveries. This was several hours later and apparently this wasn't a big enough issue to have a conversation with him before he delivered to 12 more people. This makes me sad as I really liked them but I'm not paying for flowers to make my girlfriend feel special only to have another man use that opportunity to hit on her at my expense read more

I stopped here on my way home from work the day before my wedding anniversary. The customer service was outstanding! I simply gave a general idea of what I was looking for and how much I wanted to spend, and the experienced florist (I didn't catch his name) put together a fantastic bouquet of loose flowers. As I was paying, I asked for instructions on how to keep the flowers looking nice overnight to surprise my wife with in the morning. Not only did they give me detailed instructions, they also gave me a bucket of water to keep the flowers fresh. Total success, the wife loved them! I would definitely recommend the Murfreesboro Flower Shop to any husband or boyfriend looking to impress his S/O. read more

I suggest only ordering from the pre-designed bouquets online. Those come as expected. But I recently requested a unique design for a bday bouquet and was very disappointed with the result. It had expensive flowers in it, but no arranging/design sense at all. read more

I called to order a basket that was listed on line for a funeral. I went to the web site and selected a basket. They did not have any of the flowers in bloom, which is unfortunate but acceptable, they then did not even attempt to help me find a similar priced option. Instead they suggested items that were over $200 when the one I was looking at was $67. I finally settled on a plant, they said they didnt have the color I wanted until tomorrow mid day. I was worried that the plant would not arrive before the family left for the funeral visitation. They said they would let me know. I did not hear from them all day and when I called to confirm that the plant had gotten there this is word for word what I was told "Someone already called about that today, it was delivered at 10:45 am, what do you want me to do call them and tell them to call you to thank you?".... I did not expect a thank you from the family. They have many many other things on their mind. I was just making sure that the gift of support I sent had arrived.. They were rude and I will not ever be using them again. I hope the owner responds because I would like an explanation. I have filed with the BB and will make this far more formal than just this yelp. *I went to the funeral home and saw the plant I ordered. I was so disappointed in it and embarrassed. The top was extremely larger than the pot in it was in. It looked like it would fall over at any time. They ended up placing it almost behind the casket because it needed to lean on something... On my friends worst day MY FLOWERS cause a problem... so.. NEVER NEVER NEVER again. read more

Ordered flowers for a funeral. My husband talked to the lady and asked if she could make us a nice arrangement for the price he quoted. She said she could. When we went to the funeral home we were embarrassed when we saw the arrangement. All the other arrangements were colorful and this one was all white and very sparse. The flowers in it looked like Daisys. If they couldn't give us a nice arrangement for the price agreed upon they should have told us. We had over 100.00 in this arrangement with delivery costs. I learned to not order flowers from a florist unless you tell them exactly what you want. Next time I'll take my business elsewhere read more

I ordered some flowers online for my father in laws funeral. The order went to Murfreesboro flower shop and I am so glad that it did. The casket spray that I ordered on line was small but in the picture it looked big. I was asked if I had time to stop by and take a look at it. I was greeted with a smile and the employees were very helpful. They made some suggestions on how to change it. The flowers turned out to be more than what I COULD have expected. Thank you so much for everything. I Will used them again in the future. Thank you read more

Hands down, the most enjoyable experience picking out my flowers for my recent wedding. David was so understanding of exactly what I was imagining what I wanted my venue to be, beautiful, elegant, classy and FULL of flowers. The venue smelled like heaven and even after 5 days, the flowers are still gorgeous! I never went anywhere else for a quote. I trusted him to give me his Best and he went over the top. I now have a local florist I can call day or night and he will create a masterpiece. His special touch was to give my Groom and I a special arrangement for our seats at the table and that meant the world to us! read more