Woah woah. Surprised to see all the terrible reviews here. My coworkers and I come here at least…read moreonce a day as it's close to our work. Staff is almost always friendly and seem like they enjoy each other's company which makes a difference. They've all been there a long time too so there's consistency and recognition. They recently added a fried chicken section so things have gotten a little more chaotic when trying to check out. One line is supposed to be for ordering food and retail and one is just retail but people end up just standing wherever and no one knows who's next. But besides that it's a solid gas station shop with good coffee, decent snacks, and Thrifty Ice Cream! They used to serve Douwe Egberts which was amazing but now they've switched to a thermos system with coffee from different countries which is also good. Mix your coffee with the hot chocolate or vanilla latte for a hint of sweetness :). I have no issues with Short Line Express. They certainly have a swift business going now so you have to be patient but it's worth it.

There was 5 people working behind the counter. I go inside expecting to get some thrifty icecream…read moreim standing there for 20 minutes before someone addresses me and lets me know that its closed. Mind you uts 640pm...it doesnt close until 10pm. There was more than enough people to scoop one scoop of icecream. Only one person was working register and the rest just standing doing nothing.

I walked in and the workers acted non verbal and rude and then a homeless man walked in and the guy…read moreworker starts threatening the homeless saying he's off the clock and will come outside then the female worker in the back starts yelling that she's getting pissed off this 711 could've handled this situation way better and make customers feel welcome

I have been going to this location for a very long time. However, the last 2 times I have not been…read moreable to get a receipt.. the machines outside don't give one and the cashiers machine is also broken!!! It's been a few weeks now and this hasn't been fixed. Yes, I do need my receipts! Very disappointed and will not be going back to this location.

Great prices especially if you have the Nitro card. Food is better than typical gas station food,…read morethey have a great variety of snacks, drinks and the walk in beer cooler is a nice touch. astaff is always friendly.

I have never had a problem there. They have always treated me courteously and with a smile. Very…read moregood customer service, Highly recommended.

Ok ‍ today is the 4th of July and of all things the store ran out of ice. They also kind of force…read moreyou to use the self service kiosk. However, the kiosk malfunctioned causing a line and the cashier had to assist everyone anyways. Now, I know there are new policies in place to prevent underage drinking but, to not accept a passport because, it doesn't scan is asinine to me. All I can say is that the store is clean.

came in at 9pm to get gas and their gas pump said to pay inside. brooms were crossed through the…read moredoor handles and a sign said on break for 15 minute. I was about to leave when the employee pulled the brooms just to come out and smoke. she told me she was the only one there. I saw several cars pull up and than leave. I left to get gas somewhere else.

The employees are always super friendly, location is clean inside always stocked with products when…read moreI come in. Where you pump gas there is never over filling trash, no debri laying around in the area. Overall this is the only Shell Gas Station that I choose to come to.

I've never been here after 8pm theres usually 2 very nice friendly ladies working , but lately…read moreI've gone after 8 pm and there is an older man that's very rude and always has a mad face he doesn't greet people at all !! I don't understand why work in place that your miserable and unhappy.

Super nice guy working there / 4/9/25 6:30 am Welcomed me…read moreright when i walked in the door / all smiles/ great conversation at the counter/ very clean store / really good coffee- i will be back - thank you

I heard the news that i Got my fav snack got some water food and other stuff that idk but I give 3…read morea normal gas station

$11 exterior car wash. They give you your choice of air freshener. I like yhe "pimp daddy" scent…read more They'll scrub your car. Fold in your side mirrors and hand wipe. What more could you ask for?

Customer service was great but not so great at leaving the car clean. The guys cleaning the car…read morewere extremely nice but the job provided not so much. I did inspect the car but I was in a rush and once it hit the sun I was able to see all the spots that were missed. My rear window was never touched a long with other spot on my truck.

I like pilot, however this is the worst location I've been to. First it's pretty cramped to get…read moreyour truck around, but that can be worked around. Secondly the store was not all that appealing, in business the 15 sec a customer walks in makes or breaks their opinion, and the cleanliness of inside and outside was not good. Thirdly I went inside to clarify parking as all the spots stated prime, and there's about 60 of them. Upon walking in I get the rudest greeting. Waited till the employee was done with their customer, then she completely ignored me and started calling the next person. I politely interrupted cause I just needed to clarify parking which she stated well ya you have to pay. I was then annoyed with the attitude and was about to leave when the next person asked about the cost, employee replied $20. To which I replied was just ridiculous. Other locations have about the same amount of spots and only a fraction are prime. For this one spot to make over $1,200 on parking in 24hrs is just ridiculous. If you're going to have all 60 prime y'all need to come up with a pay scale or just do what most are with a fraction prime. You probably make more money on fuel and snack from customers that would actually stay and come back. Based on me needing to park for a couple hours I completely left to take my break, fuel, and spend over $20 on food, I was truly looking forward to some pizza (pilot has some good pizza) and drink somewhere else. There a Love's just North - about 20min Or a Terrible's just South - about 40min Use those - I will not come back until the following changes and urge other drivers to do the same Pilot work on these employees and update your parking.

The security guard at night was extremely rude and unprofessional! We had been driving all day and…read morepulled into the two hour parking to take a mini nap before continuing travels. He came and knocked on our window and assumed we were parking overnight. We explained that we were just taking a nap and he kicked us out without listening. While letting other vehicles stay there that were parked before us

Located just off the 515 on Cheyenne Ave. Quick stop for gas and snacks, souvenirs. Not a new…read morefacility. Single, private restrooms. No diaper changing table in women's though.

Really nice and gregarious cashier here. Got our drinks fast and appreciated the fact the store was…read moreclean.

I come here every week to get me a large orange hi-c lol it's an addiction there is usually a nice…read moresweet black man who lives in all the customers he wasn't here today A man was digging in the trash in front of the store because he was thirsty and got a cup to get something to drink because he couldn't afford a fountain drink instead of talking to him like he was human the girl who works there who wasn't working this day because she had on a crop top and was dressed unprofessional told him how she seen him digging in the trash how nasty af he is and he need to get tf on etc he looked sad and walked out I called him back in and told him I'll pay for his drink and she tried to question him broken I said I got it then she had nothing to say b it kept giving like looks until we left then she ran her mouth she was very distasteful and if we was like her things would have went another way but we had sense and actually care about humans I don't know if I'll come back to this store if this is how people are treated it's not what you say it's how you say it

These reviews are accurate. Sold me a car wash though it was out of order. No paper in the gas…read morepump so had to go inside. Didn't tell me that the car wash was out of order so tried to go through. Went inside and they would it refund because of discount. Spoke to corporate and Colleen and she was not better than the rest. Keep my nine dollars so I don't have to deal with this nonsense.