Y'all - we are Jeep folks. I was looking for my 4th Grand Cherokee and found what I wanted in…read moretheir network (note we lease only so this is from a lessee's perspective). I put in an information request late on a Sunday night and Isaiah called me the next morning. We got the ball rolling and after a few quick chats, we worked out the details. We drove in from an hour away today and signed a few papers, handed over the keys to my previous lease and were on the road in an hour. Mike, Isaiah, Manny and team are TOP NOTCH. We could NOT be happier with this dealership experience.

Had fast and courteous test drive with Broderick. Nice experience and not pressured into paperwork…read more But ....parking lot could use some repair

I am very pleased with Boyd Auto of Oxford with my purchase of a 2023 Chevrolet Trailblazer in…read moreJanuary of 2026. Jeremiah and the staff were awesome with getting me into a vehicle. I had a run of bad luck with my then current vehicles and they were able to help me out. I was approved the day I went in to check them out. They really took a load off my shoulders. I am so happy with my purchase and Jeremiah and the entire staff were great. I would recommend them to anyone looking to buy a vehicle!!

A Tale of Two Service Departments…read more Returning home to Oxford, NC this morning, as I exited I-85 I got a warning display that the left rear tire was at 25 PSI. I pulled into the closest gas/convenience store and rolled up the "put some quarters in and get some air" machine. It was one heck of a machine, in that it apparently took 12 pounds of air OUT of my tire. I think I should have charged them the quarters. So now I have a warning that I have 13 PSI in the left rear tire. The dealership I purchased my car is a few miles north, but the Oxford Chevrolet dealership is less than a half mile away, so I pull up to their service department. I tell the service writer I have the low tire pressure warning and need to get some air in that tire, and he responds that all of his technicians are at lunch and it will be 1PM before anyone can help me (it was around 12:20 at this point). I respond that I just want to shoot some air in the tire, if he will point me to the nearest air line, I can take care of that myself, then we can see if the tire is holding air or not. No can do he says, all the air chucks are locked up in the tech's toolboxes... and from the look I give him, he decides he will go check on that somewhat difficult-to-believe statement. So he goes through the service department door and is back out in a few seconds and says Yep, all the air chucks are locked up. I thank him for his time and indicate that being unable to provide AIR for a tire is not exactly a ringing endorsement for a dealer authorized service department and I roll north on I-85 with a mighty 13 pounds of air to Charles Boyd Chevrolet in Henderson. There are two service writers working and one comes out into the drive-thru bay to ask what is wrong (I bought the car there at the end of May 30, they recognized me, they recognized the car). I say "air" and am immediately asked "which tire" and before you can shake a stick they have an air hose into that tire... And then the writer says "I can hear it hissing..." so there is a new shoe inbound, but the point of this short story is, if you need something complicated, such as AIR for a tire, do not go to the Chevrolet dealer in Oxford, as that is a total waste of your time. To ANYONE at Boyd who reads this: WHY do you even have a service department? You cannot provide air to a Chevrolet owner because "everyone is at lunch"? I feel embarrassed for every employee of your business. What a colossal, total, complete failure. This has been posted to the Camaro6 forum, and I also told Russell Boyd about this in person.

I bought a 2014 Jeep from them recently.. They are wonderful people.. and great sales people.. I…read morecould tell by the attention they showed to the car that they really care and are very passionate about what they do and what they are selling. We will definitely do all of my business there.. also they do have a garage connected where they do oil changes and tuneup and inspections all that kind of stuff. Also, I will also be going there for all my needs for vehicles.. thank y'all again for all that you did . loving the new vehicle

Do NOT buy a car from RPM custom Classic in Louisburg nc they are Crooks they sold me a lemon I am…read morea single mom of 5 . I started calling about the issues 24 hours after I got the car . They will not take the car back , give me a refund or another car. I dont have anyone to help so my ex was a Mechanic and said that he would be willing to go down there and talk to them. They didn't care infact they called the cops on me and Trespass me because I was crying and begging them for my money back.I don't know what I'm gonna do. The Guy In the picture says hes the Boss And there was no one over him.Do not buy from this place. I paid $10,000 in cash . Now I owe the bank and the car is broke down and don't work . They said once it's drove off the lot it's not their problem. Places and people like this is what's wrong with the world The pic is the guy that says he owns the cars he's the boss of the place and he don't care I'm out 10,000. They are located in Louisburg nc

I had an outstanding experience with this body shop and highly recommend them for both their…read moreexpertise and exceptional customer service. I've had my mini van repaired here, and my door fixed after Honda was an absolute fail! Wanting a second opinion, I brought my van here--and I am extremely glad that I did. From the beginning, Gary was professional, knowledgeable, and attentive. He took the time to thoroughly evaluate the problem, give me an estimate on repair time (same day), and answer all of my questions. Not only was he able to successfully repair my door, but the quality of the work and cost exceeded my expectations. Did I mention they were a 1/4 price compared to the dealership? The door functions perfectly, and the repair was completed with great attention to detail. I've had my mini van repaired here after a mini collision, and they offered the best quote around What truly sets this body shop apart is their commitment to customer service. Communication was excellent, timelines were clear, and I felt confident that my mini van was in capable hands. It was refreshing to work with a team that takes pride in their craftsmanship and genuinely cares about their customers. If you are looking for a trustworthy, skilled, and professional body shop--especially if you've been told a repair cannot be done--I strongly encourage you to bring your vehicle here. Their superior service and high-quality work speak for themselves.

Wouldn't recommend anyone else. We sent our car here after my husband was hit from behind and…read moreneeded to be repaired. They were not only helpful with car stuff, but the insurance side. It felt like they were the only ones on our side and fighting for us. We called Gary a few times to get advice, since he has a lot of experience and his advice was always spot on. They really do look after their customers and make sure they receive the best care.

This dealership must be hit or miss for service. My most recent visit here was a big miss…read more Scheduled factory service, and it was not inexpensive; fuel service, tranny service, axle service, oil change, cabin and air filters and more. I got the car back from service and at first, everything seemed okay but a day later I noticed the idle was off just a little, it wasn't a steady idle that I was used to, and the car stalled when I put it in reverse. I couldn't figure it out, so I assumed it was related to the fuel service and would have to work itself out. Day 5 after the service appointment the check engine light came on while getting on the highway to head home from work. Now I'm suspicious that something was not put back together correctly when it was returned to me after the service. Because I'm now leery of the techs at the dealership, and they were going to be closed up for the day anyway by the time I got back home, I went to "The Zone" to have them do the diagnostic. The diagnostic comes back with the trouble code "P0174 System Too Lean (Bank2)" and the suggested fix is to replace the mass air flow sensor. The guy at "The Zone" has me pop the hood, shows me where the mass air flow sensor is, and has me start the car. With the car running he was able to pull the wiring harness away from the sensor with no effort and he looks at me and says - that should not have happened and plugs the wire harness back in so it is secure and suddenly the idle becomes normal. I shut the car off and then he proceeded to point out to me the air filter housing is not correctly put back together, and not only that but it's also broken. Broken? How is that possible? Nobody has been under this hood since I bought this car except... the techs at the Team Chevrolet Creedmoor dealership. The guy at "The Zone" basically fixed the trouble code on the car for for free, reset the check engine light and asked if I wanted to order a Mass Air Flow sensor just in case it has gone bad. I felt like I don't really need the sensor and the car is running/idling much better now that the wiring harness is securely plugged back in. To be fair, the car was in a very minor collision recently and sustained some bumper and headlight assembly damage, but based on the location of the that damage, that very low speed bump should not have broken the air box or popped the wiring harness clip on the mass air flow sensor loose. The car had been running fine after the collision. So yes, the service from Team Chevrolet Creedmoor could have been better. Someone could have told me the air filter housing was broken, or maybe, if they had accidentally broken it, just let me know and be apologetic, let me know the part is being ordered and they'll fix it. If they are adamant they didn't break it, at least let me know it's broken and should be replaced. In addition, the car seemed to be hastily put back together after the service and steps were missed, one of which caused the car to throw a check engine trouble code. I did call the dealership and left a message asking the service manager to return my call to talk about the feedback I have. As of the point of originally posting this review, the call had not been returned. I get that dealership service departments can be stereotyped and demonized with a broad brush, some are deserved, others not so much. This was an experience that seems to support that "bad rep" stereotype. I won't say I'll never go back to this dealership, but at the moment and in the moment, I find it difficult to believe I will return here for service. EDIT: I did get to talk to the service manager and she was very apologetic about the trouble I had with the vehicle and she has offered to make it right with a service voucher. She thanked me for the feedback as it is a training tool for the service technicians about what to and not to do with a person's car.

After previously writing a bad review I now have had a better experience. Perhaps it was the chaos…read moreof changing ownership or even working out the kinks whatever the issue was Team Chevrolet fixed the issues and made for a better experience. The staff are friendly and attentive to your needs and the shop is clean and welcoming. I was also impressed with the level of honesty that the mechanics had. Thanks Team Chevrolet for fixing the kinks and making your shop better

Frankie at L and D was super nice and knowledgable. I took my 2005 Nissan Frontier (NISMO edition)…read morein for a squeak that it had been making. I had thought it was the serpentine belt; my uncle thought it was a bearing. Well, I should have bet money, because I was right - since it wasn't squeaking when I brought it in, Frankie drove it around a little until it started making noise, and confirmed with me that it was the serpentine. He also pointed out that I was due for new brakes, which I was aware of. He quoted me extremely fair, honest prices for both jobs. L&D charges $65 per hour for labor, and the serpentine belt was a 30 minute job - and that's what I was charged for. Some shops have a "one hour minimum" that they like to charge for (or at least they do in California) and I was happy to see that wasn't the case at L&D. He also patched a spot on some wiring where a rodent had decided to nibble, and rotated my tires, all for no charge. Everyone at the shop was very polite and kind. I'll likely be returning in the future.

I was traveling on I-74 when my vehicle developed a problem. By pure lucK, I saw Rggs Automotive…read more They were so professional and showed a desire to help. Clint, the owner, was extremely helpful. Don Bender Raleigh, NC

Customer service was great! Had my car in and out within the time quoted and pricing is fair, he…read moredidn't try to nickle and dime me for basic services like other mechanics do these days! Highly recommended!

Excellent Honest Mechanics who get your car or truck running Right. Dependable service. I have been…read morekeeping my vehicles maintained for years with their help.

Knowledgeable and HONEST. I will take my car and truck to Lunsford's whenever it needs repairs Hard…read moreto find Honest mechanics. They are GREAT and they are close to my house. 5 Plus Stars