If you want caring outstanding customer Service when deciding on a place to go for glasses, def…read morechoose Philadelphia Vision! Thx Beth Bruce & Jeanie, my experience at every visit has been Outstanding and I'm indeed a forever customer who will spread the world about your service. My vision never seem so clear after receiving the best pair of glasses in a long time and I thank Beth Lisa for that! Bomb digitty service after you revisited my eyes again when I complain to you about glasses I had been wearing for last 3 years from Visionworks. I'm a forever customer as long as you accept my insurance. Five Star Service you will receive from the time you walk in until the time you walk out! Thx Agn guys & have a great summer, see ya nxt year. Lisa Smith

I love this vision center, the two men that work upfront and the female doctor are very nice, great…read morecustomer service, professional, sweet and straight to the point, AND they most definitely know what they're doing. B/c of what my insurance covers, I get to pick out 2 pairs of glasses for free, and TRUST me, they have such a NICE collection for me to pick from. After I pick what glasses I want, they do all the measurements etc., then a friendly goodbye..lol and I'll jus be excitingly waiting for my new pairs of glasses within that same week, if not that same week..it'll be 2-3 days I'll receive them within the next week.

I was recommended to Dr. Penne for something in my eye and growth's on my eyelids. His staff was…read morevery nice and helpful. Dr. Penne was punctual and very informative. I had the growth's removed relatively pain free. I would definitely see him again if needed.

Dr. Penne is an excellent eye surgeon, but could care less about training his office staff. His…read morereceptionists and front desk staff at the Lankenau location are made up of incompetent, old ladies. I was charged the wrong co-pay, asked repeatedly why I didn't bring a referral (my health plan doesn't require it), and had an extremely difficult time getting help when Dr. P. was out-of-the-office, after I just had surgery! I also waited for an hour one time, without the front desk staff letting me know what was going on. I complained to the doctor about the difficulty in getting help from his office, but he refused to address the situation. If you need to visit Dr. P., go to Wills . Eye, where at least the front desk staff is made up of medical professionals instead of clueless, untrained idiots.

Dr. Michael Rabinowitz did a fabulous job with a delicate procedure (surgery for my chalazion which…read moreis like an eyelid stye but due to a deep eyelid duct blockage). He was skilled and put me at ease. I am very happy with the results!

Found this doctor on my insurance website and they were taking new patients with same day…read moreappointments. Made an appt for 130, arrived at 115 and was finally taken to a room at 217. Doctor came in about 10 mins later for a 8 min consult. Office is old, the artwork is old and the people in the waiting room are old. Long story short, pretty good Doctor but expect to wait. Same story with my follow up visit. Waited in the waiting room for over an hour. Janice at the front desk is very nice and efficient.

Spoke with the receptionist and she was very rude. I wasn't able to find out who she was but doctor…read moreaside, their interaction with the customers have to be a lot better. This is partly why I think there are long waits.

This was my first time at this location. Getting there was a little difficult because when I walked…read morein the building (mercy hospital 54th st side) there was no security nor receptionist. There was a sign saying to go to the first floor so that I can speak with someone. When I arrive on the 1st floor I ask where the eye associates office is. He looked at me like I had 5 heads. At this point I'm thinking I am in the wrong place because it was clear he had no idea what I was talking about. I then called the office and they told em they were located in the building and which suite number. When I got off the phone the receptionist said he'd found the office, but still managed to give me the wrong suite number. I called and had the information, so I smiled and said thank you. When I walked into the office it was quite small. I could see the staff behind the window. They all seemed very jovial, which is something I like to see. It always makes for a better experience. When I finally signed in I saw their back office in a disarray. Papers were everywhere. I mean stacks and stacks of papers everywhere your eyes moved. This made me a bit nervous. I'm a germaphobe. The fact that I knew they were about to check my eyes and this is what the from office looked like...I cringed at the thought of the physician room. When I went in the physicians room it was what exactly what I thought. Messy. The assistant wiped all the equipment, and she was so friendly and informative. The room was an eye sore. When the doctor came in, he honestly is the best doctor I've seen. I have an eye disease and he had told me the most about it, and also suggested I see an cornea specialist. He called for me and set up my appointment. This is the third eye doctor I've seen. He's been the best...but the office was just a hot mess. Besides that I'd suggest this place.

Wait was too long. Office wasn't clean. I wouldn't use the rest room because I could hear everyone…read morewho went in there. Staff was two doctors & two support staff. Everyone was very pleasant and nice. I was kind of annoyed that both doctors do an almost identical eye exam. Oh and my notice for work isn't on the office letterhead. I won't return. I went because of proximity to my house. I'm now willing to travel. The pleasant staff isn't enough to override all the negatives. PS: I don't have any eye issues so I can't rate the effectiveness of their ability to treat/diagnose eye diseases. I just wear glasses for long distance.

The previous doctor is no longer present here, but the new office staff is great. I did an exam…read morewith Dr. Hanson today and had to bring my 2 month old. The front desk staff and doctor were very sweet about getting me in and out quickly and made me feel comfortable doing the exam while baby-wearing. I would definitely return.

Horrible Doctor! Im not sure what's worst :his bedside manner or the fact that he never diagnosis…read moreor treat you. He has to be one of, if not tbe rudest medical professional ( I use that term loosely) that I ever met. I brought someone with me for support on my last appointment and he spent a good portion of my time talking about how big my friend was and the fact that he didnt have a scale in the office strong enough to weight him. He actually suggested both us join the biggest loser so we can be famous. All of my experiences in this office have been embarrassing or frustrating, if you do decide to try this doctor I hope you have a better experience than me. Good luck!