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    Therese Deschenes

    3.9 (11 reviews)
    Closed 9:30 am - 7:00 pm

    Services - Therese Deschenes

    Eye exams

    Eye testing and diagnosis

    Retinal imaging

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    Neal Eye Group - Dr. Brett Neal and Kelly McGarrity

    Neal Eye Group

    3.9(12 reviews)
    6.6 mi

    After having cataract surgery, I had light adjustment done by Dr. Neal. Within a few months I…read moredeveloped double vision. Dr. Neal referred me to Dr. McConnell (who it turned out is his wife), who specializes in treating double vision. She prescribed lenses with prisms. Unfortunately, the glasses didn't correct the problem as she had measured incorrectly. She ordered a second pair. When I used the glasses for distant vision, I found I still had double vision. I then went back to the physician who had done my cataract surgery. Shockingly, he said the glasses I had gotten did not have any prisms. Today, I returned with my husband to Dr. McConnell for an explanation. She maintained the glasses did in fact have prisms and suggested most opticians and even doctors can't tell if glasses have prisms but she, of course, could. I expressed my displeasure and distrust as she seemed to be more concerned about defending herself than about my poor treatment outcome. She offered to refund my money and refer me to someone else and rushed out of the examining room. Subsequently, an assistant led us to the front desk and said she would give us a refund of $270. My husband said we would accept the refund but wanted to keep the glasses as we were skeptical about the explanation about the glasses having prisms when my doctor said they didn't have prisms. While the assistant went to get direction, my husband retrieved the glasses. The assistant returned and demanded we give up the glasses. My husband told her we were keeping the glasses and it was their choice whether or not to give us the refund. What ensued was some loud back and forth about us wanting to keep the glasses. Dr. Neal joined this and did nothing to resolve the matter and adamantly requested we give up the glasses and suggested we wanted to get the glasses for free. So we went back and forth some more. When asked why he wanted the glasses more than he wanted to provide good customer service, he said they would send them back to the company for a refund. That seemed ridiculous since it suggested the glasses were in fact defective. As we were leaving my husband pointed out the office was not ADA compliant since there is a step up but no ramp. They yelled back that they have a ramp. Dr. Neal came over and held up a suitcase-like folded up ramp. In the numerous times I came to the office, struggling with my walker, never once did anyone offer the use of the ramp. Dr. Neal's retort was 'you never asked.' That sums up the poor quality of my treatment.

    Dr. Neal & staff are professional, courteous, , friendly, & proficient in their fields. Greeted…read morepleasantly upon arrival. Minimal time spent in waiting room. Sidney was especially efficient & kind doing eye chart reading, prior to seeing the doctor. Dr. Neal is excellent at his profession & provides for a lighthearted, comforting visit. I had cataract surgery & was referred to Dr. Neal for follow-up UV light treatments for my Light Adjustable Lenses. Overall it was a painless, rewarding experience and an excellent outcome.

    Photos
    Neal Eye Group - Dr. Scott Goldberg, OD FAAO

    Dr. Scott Goldberg, OD FAAO

    Neal Eye Group - Dr. Brett Neal, OD

    Dr. Brett Neal, OD

    Neal Eye Group - Dr. Anthony Zacchei, MD

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    Dr. Anthony Zacchei, MD

    William B Putterman, OD

    William B Putterman, OD

    4.9(42 reviews)
    10.5 miRoxborough

    It's been a couple of years since I reviewed Dr Putterman, but my experience over the last few…read moreweeks makes me want to reiterate how amazingly generous, kind, and dedicated he is to his career and his patients. I missed an annual exam, and had to wait til my next period of eligibility. When I went to schedule the new exam and get new contacts a few weeks ago (i usually buy a couple years' worth) we discovered that my scrip had actually expired! Despite this, Dr Putterman gave me a free pair to last me until my exam this morning. This morning: first of all, i got stuck in traffic and called to let them know I'd be 10 minutes late-- they didn't mind at all! Then Dr. P took me back the very MINUTE i walked in! the exam revealed that my scrip had changed somewhat and that I now require a slightly larger contact lens for my right eye. Because he did not have any of the new scrip lenses on hand, he ordered me a TRIAL lens and then gave me another free pair of contacts in my old scrip to last me until the trial lens comes in. Did I mention that the only thing I had to pay for was the visit?!?!? The best thing about Dr Putterman and his office is that they are friendly, happy people who make a visit seem almost fun. The nurses laugh and joke with you, (and give great recommendations for lunch) and Dr. P remembers you and the personal details you may (even incidentally) share with him. I just wish I could find a dentist who was like him.

    I live in roxborough and prefer to support local independent businesses…read more Prior to my initial visit to Dr. Putterman's office I used another local independent eye doctor (whom I won't mention here.) Although I have written a review on that doc as well (1 star) You can easily access a business upon first entering its doors and facing the staff. Dr. Putterman's staff is efficient, professional and very personable. You can tell Dr. Putterman runs a tight ship and the office is clean, well lit and organized. Unlike the previous office I used to go to (did I mention I gave that place 1 star) You get the sense Dr. Putterman is dedicated to his profession and his patients. His energy and enthusiasm is infectious and it passes on to his staff. He fitted me with less expensive yet better contacts then I had with my previous doc and he also broke down my benefits which enabled me to add a funky pair of frames. As a small business owner It is more important than ever to encourage support towards local small business. Mediocrity, sameness and plain vanilla is what you settle for when you support large corporations. Dr. Putterman comes highly recommended.

    For Eyes

    For Eyes

    3.7(18 reviews)
    5.6 mi

    Ivelisse not only made my day, she helped me when no one else would! Another store said they would…read moreonly repair the screw in my glasses if I bought them there so I was going to stop trying thinking that is the new norm. But, I was passing by and thought I'd give it one more try before giving up. Not only were Ivelisse and the staff kind and welcoming, she repaired the hinged arm on the glasses in no time! Thank you for your kindness and help! I will be sending others to For Eyes because of you!

    I have been a client of For Eyes optical for many years. The previous optometrist was the best in…read morethe business in my opinion. Unfortunately for me, he retired recently and a young newly minted optometrist now works there. Let me just say that if you're expecting even nearly the same level of eye care from the new optometrist, you will be disappointed. The new optometrist told me that I will have to go to another practice to get the complete exam that I'm accustomed to. She could really only do the eyeglasses exam - not the eye health exam. They sold me on using some piece of equipment that would allow me to avoid getting my eyes dilated for the exam. It was $39 out of pocket - no insurance coverage. I agreed to try it. The machine got a picture of the back of my left eye, but failed numerous attempts on my right eye. I don't think I should have been charged for this. Of course, they billed my credit card anyway. I think I'll have to find a new eye care practice after this.

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    For Eyes
    For Eyes
    For Eyes

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    Therese Deschenes - optometrists - Updated June 2026

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