This place is a total scam; do not buy from them! They sold me a 2009 Honda Fit that had such bad…read morerust covering the frame it's UNSAFE to drive, and even was when I bought the car. The mechanic who changed my oil discovered this and refused to charge me, he was so stunned. See the pictures below. NB: Notice that this business also had another name: River Street Auto Sales, which shows on Yelp as being closed. They also own the inspection place where they "inspected" my car before I picked it up. Interesting. This company tries to confuse customers, so no one knows who the owner is or what they own. Avoid at ALL costs!

I do not recommend this dealer location. The business is run & managed by a pair of brothers, the…read moreolder buys vehicles from the auctions, the younger used to perform state sticker inspections, that may have changed the past few years. (Check the Massachusetts State Inspection reports for this business/address, that is another story for you to research regarding inspection stickers). Keep in mind this business is located near the center of Fitchburg, away from any substantial highway for you to test any vehicle for performance, vibrations, error codes or other issues. in the I bought a 2007 Grand Cherokee from this business a few years ago. It looked OK, about 129k miles then (has about 136k now, I drive short distances). It needed brakes and shocks which were replaced before I picked it up. After acquiring it I brought it to my regular repair garage [Phil's, Fitchburg, MA(Mark)] to investigate the severe whine I felt on the highway, it was due to a failing rear end (all gears in the hub were worn and needed to be replaced/rebuilt). Second, the oil drip/driveway leakage was due to a porous oil pan (this model requires the engine mounts disconnected and the engine/transmission jacked up for the oil pan to clean the frame cross members to remove it. Other issues were discovered and still exist to this day such as electrical wiring issues, tire pressure and Anti-Lock brake sensors, constant Check-Engine, etc. I will soon sell off this vehicle and locate something either from a large professional dealer or a decent private purchase. Do your own research, check all applications (Yelp, Google, etc) for the ratings of this business to determine if your time and money are worth it. For history: This address (Main building and the parking lot across River Street) were once owned by the respected DUFOURS GARAGE. After the properties of 356 & 369 River Street (sold in 2021 to G & L Jreige Realty LLC) it became River Street Autos, later the business name changed to J & G Autos (Same LLC per Worcester County Register of Deeds).

I'm bought my 2007 Subaru Legacy in January 2022. I have never had a better used car. They did the…read moreregistry and got the plates for me. You can get your car insurance right there. It's like one stop shopping for a car. I haven't done anything to the car except for the regular maintenance. I highly recommend buying a used car from Rick Ruberti.

Rick was fantastic. He helped me find the car I wanted, arranged financing with a reputable local…read morecredit union and went above and beyond to get me the vehicle in a timely manner. He was a joy to work with and everyone there was extremely friendly and accommodating.

I have known One stop auto group in Fitchburg, MA for some time. Tom, his brother and Their Techs…read moretook awesome care of my wife's car for several times now they had it running better than it had in before, in addition to the great service their shop is reliable . I would and do recommend them to anyone that needs help with their vehicle. Thank you to the brothers and heir crew for taking great care of the car. I could give 5 stars and perhaps they deserve them but there is always room for improvement and thrive.

Great customer service and great cars . They do repairs as…read morewell from oil change to brakes to many more. I like it

SCAM SCAM SCAM Do not I repeat, do not purchase a vehicle from these people they are a scam company…read moreI purchased a Infiniti from them and the entire underneath is rusted. They sent me to a mechanic to have the car fixed who put wrong parts on my car. I can't even have, my car wheel alignment done because they put regular Bolts on the car instead of Adjust bolts they swapped out my brand new tires and put tires on that are completely bald my car fishtails and swerves all over the place the girl that sells you the car Nicole is very rude disrespectful she will lie to you. She is a con artist. Do not purchase a vehicle from here. I paid almost $9000 for this vehicle and infinity gave me a bill for $26,000 worth of work that needs to be done, this place will not help you they'll take your money and then curse you out and treat you like shit they only like taking cash because they are scamming people. I do not recommend anybody to buy a vehicle from them Nicole's father, the girl, who sells you the car. Her father owns the company. He has her do all his dirty work I asked to speak to the owner, and she told me for what my father will curse you out to me. That's very unprofessional. She sent me to a place to have my car done called Kevin's place. They're very disrespectful and unprofessional. The man called me, every name under the book all because I was asking about my vehicle. I asked what work was done to it because my car fishtails and swerves all over the place ever since I had the vehicle done the tires on the car were swapped out I had brand new tires on my car when I brought it to the mechanic place they swapped it out for bald tires that have no threatening on them that my cars spun out on the highway. I called Web neck and they don't want to help me the girl on the Nicole cursed me out this place steals your money and sells you a card that you're going to need to repair. They're not safe. Their vehicles are not safe. If I could give no stars, I would but unfortunately I can't submit this without a star they don't deserve any stars. Their business needs to be shut down go to their car dealership. They only have one or two cars on The car lot they buy Cars from the auction and sell them to people not knowing what is wrong with them. I would not trust this place

These guys went above and beyond for me when it came time to buy a car. I stopped in to look at an…read more05 Toyota highland and feel in love with it. Jon and Nicole both were very pleasant to talk to and did not pressure me in anyways. Its the first time i have gone into a dealership and not been asked to fill out a credit app before test driving and even after. I ask questions on the car and Jon answered everything. He worked hard to get me approved and not only got it but also got it right on budget!!! Their mechanic was also very friendly and fast about fixing anything that was wrong with my car. (not that there was much wrong at all) Car passed inspection without a problem and drives like new!!! Not only would i recommend these guys to anyone but i will continue to buy from them. Thank you so much Jon and Nicole for all your hard work and help!!!

I was called dishonest by the office manager. She assumed that I was infectious with COVID. Mumbled…read moreabout having to have 2 negative tests and not even ASKING if I had negative tests. I didn't insult the repairman and demand he show ME his negative test results! What has happened to human decency?

I have been doing business with Image auto and repair... I love their service and all the Subaru…read morevehicles that I bought from them. Image auto are the masters of Subaru...I will recommend Edie the owner for any auto repairs on your Subaru.

I recently purchased a car there and my experience has been a good one. I have had some issues with…read moreit but they took care of it and gave me a loaner at no charge. I trust them and that says a lot about a used car dealer. They stand behind what they sell.

After two weeks of looking for a car and being harassed by pushy sales people, it was a relief…read moretalking to Mike and Rob. They took the time to get to know me and once we settled on the car we wanted and the price, everything else was smooth sailing. They took care of all the paper work and even took some time to get the car serviced (even subtle details like changing the batteries in the key fobs) and washed. But what impressed me the most was that they decided to have the brakes serviced before I went and picked it up because they were getting worn (they likely would have lasted me 5-10 thousand miles). A lesser dealer would have just swept that under the rug. The car had been great ever since and really was a great deal. If you're looking for a car i would start your search here, if I had, I wouldn't have to keep blocking calls from all these pushy sales people.

Robert and Mike are awesome to work with and all around good guys! I was in need of a solid used…read morecar ASAP and they delivered! Quick deal, no hassles and good prices. Car had a small, unknown issue after purchase and they worked with me to make it right. Will definitely buy my next cart here too! Thank you RC Motors!

I have purchased 5 cars from Ron Bouchard and this was as pleasant as the others…read more Jacob was great to work with.

I enjoyed working with Michael Ciccolini at Ron Bouchard…read moreRam in Fitchburg, MA. Very down to earth and reasonable. Also, their prices are very fair, and that was welcoming in itself.