My jeep went in on July 27 for the service bulletin update for the N23 recall.4 weeks ago, service 4wd message came back. I then find out that the rev.a of the bulletin came out on July 29th. I took it back in 3 weeks ago to have the rev.a of the bulletin done. The tech told me I already had the latest version of software and that my transfer case had a bad gear on it and the actuator motor was also bad. Estimate was 1800.00. I told him to clear the codes and that I was leaving. I compared both technical service bulletins and the difference was how to clear the codes completely. If this is not removed properly, the fault will return. I don't think he removed my codes properly. Some techs are just lazy and don't care. This dealer charged me $100.00 to flash it and clear the codes. I feel like I got ripped off and I will NEVER go to them again! It was at Ron Bouchard's Chrysler in Fitchburg. Stay away from them!! I had to bring them the recall updates both times. I then took my Jeep to another Dealership where I found out that the Tech at Ron Bouchards never cleared out my codes properly. The Tech did not follow the Technical service bulletin. Stay away!! read more

I don't usually write reviews for anything but I had such a good experience I felt I should write one for Ron Bouchard's. I've bought quite a few cars in my life and I'd have to say this was one of the best and easiest experiences I've had purchasing one. I was deciding between two Durango R/Ts of similar price, one here and one in CT. I spoke to Zack and was able to take one for a test drive, look at the provided Carfax, and check out the interior/ exterior. After running all the numbers, they were able to work with me in coming to a very fair trade in price for my old Durango. Also, they use my same bank for loans so Ron Bouchard's was able to take care of all the financial paper work. I also dealt with Parish who was very nice and helpful and made all the paperwork a breeze. Parish and Zack (and others I didn't catch their names) were very professional during the whole purchase. When I came to pick up the vehicle it was meticulously cleaned inside and out. It also came with a great warranty. In the end I was very happy with my '15 Durango R/T and would recommend this dealer to others. read more

I just purchased my second Dodge vehicle from Ron Bouchard's Auto Stores. Both were purchased in the past 9 months. I am very happy with my Ram Pro Master Cargo Van and Dodge Caravan . Mike Ciccolini was my sales rep both times. Mike is very easy to work with and explained everything as if he was my friend. He went over the pros and cons and was honest and upfront. Mike's boss, Rob Bouchard, is great guy! He came over and introduced himself near the end of the meeting. Rob is very genuine and cordial. You would never know that he is the boss. All of the people I have worked with at Ron Bouchard's Auto Store have been awesome to work with. Sarah Handy was so organized and kind when taking care of all the paper work. I think Rob's operation is top notch. I will certainly recommend them to my friends and family. Thank you! Matt Walsh Able Home Accessibility read more

I was in the market for a new Ram 2500 when I stopped into Ron Bouchards in Fitchburg. The sales rep that worked with me was Whitney Jordan. I truly can not say enough about how knowledgeable, courteous, and personable she was. I can be stubborn when it comes to purchase a new vehicle. Whitney was understanding and patient with me and more then willing to put forth extra effort and time in order to try to help me find the right truck. I can honestly say that there has been no other dealership that has treated me with the honesty and respect that Whitney Jordan and the staff at Ron Bouchards has given me. thanks again to Whitney and the rest of the staff at Ron Bouchards. read more

Bought my son a great pre owned vehicle from Ron Bouchard's Auto Stores. it was in exceptional shape and the price was right. The service is always exceptional here and it is why I continue to return as a customer. John McManus is an incredible asset and Mike Ciccolini is always helpful. The service departments are caring people and they always do their best as well. I have obviously bought a few cars at this dealership and I will keep doing it as I am always impressed with the results. read more

I have to say I am very impressed. I went to Ron Bouchard looking for a specific car, and I did not walk away disappointed. I had the pleasure of dealing with a Mrs. Whitney Jordan. She was able to show me many different options in the type of car I liked. Took my wants into account, and found me the perfect vehicle. The finance process was a breeze. She worked with me in getting the best deal for my dollar. !When it comes time to purchase again I will be coming back to Ron Bouchard. read more

I have never has such an easy vehicle purchase. Alicia was an absolute godsend. I went in there and explained where I needed to be financially wise and she made it happen. At no time was there any pressure or anything what so ever. This was my first time buying from Ron Bouchards Dodge. I have heard many wonderful things and figured I would give it a shot. I will one hundred percent be returning in the future for additional vehicle purchases. read more

My husband just got a used Jeep Grand Cherokee from Ron Bouchards. The guys there were great! Polite, informative, and no pressure. They helped us find the perfect car within our price range. The paperwork process, which as we all know can be the worst part of buying a car, was quick and stress free. They had the car cleaned and gave us a full tank of gas when we picked it up. We will definitely return to them for future purchases! read more

I've purchased several vehicles from the Bouchard auto group over the years, and I've never had a bad experience. And my first experience at this location did not disappoint. Excellent experience all the way through the buying process. Mike was very helpful and knowledgeable about the trucks I was looking at. Alicia and Sarah were great and made the whole process easy and stress-free. read more

I went in to buy my first car, I was unsure about the whole process considering that I'm young and have never bought a car. Whitney approached me right away and made me feel so comfortable about the car I picked she helped me every step of the way to make up that I was making the right decision. I am so glad I chose Ron Bouchard's dealership to purchase my first car. read more

I recently purchased a 2018 Dodge Journey. I was extremely satisfied with the entire process. My salesman Michael Ciccolini was a pleasure to deal with. He listened to my expectations and went above and beyond to meet my needs. I would not hesitate to recommend Ron Bouchards Dodge and Michael Ciccolini to anyone looking for an automobile purchase. read more

I cannot say enough about Alicia Walsh and my experience obtaining a new truck. My old truck basically died and I had to get a truck asap and Alicia went above and beyond to assist me and make the transition a smooth and stress-free experience. I love my new truck and will definitely go back to Ron Bouchard for my next vehicle. Thanks Alicia!! read more

Great car buying experience, Alicia was great to work with. Everyone at this dealership was courteous, friendly, fair and knowledgeable. I will definitely be returning here when it's time to buy again! I recommend everyone try this dealership and ask for Alicia when shopping for a new car. read more

Just got a new RAM 1500 from here.... my first truck, I absolutely love it!!! Great experience all around... people were great.... I dealt with Zach Forest, real nice guy, real helpful, I hope to not need a new vehicle anytime soon but I'll be going to see Zach if I do!!! Thanks!!! read more

i went to ron bouchards to look at cars the sales person i worked with was whitney jordan, she treated me very well and i felt comfortable working with her. when im ready to buy i will be seeing whitney to buy my vehicle. she was very professional, curtious and caring to my needs. read more

Just leased a truck for the first time. Woo woo. I got a great deal from Mike Ciccolini, my sales person! There was no pressure, no haggling, and II got a really fair deal on my trade in! Total time at the dealership; less than 2 hours. I recommend Ron Bouchard's. read more

Bought my first car from my daughter Whitney Jordan at Ron Bouchards Dodge in Fitchburg. A 2015 Chrysler 200. It's beautiful and I'm beyond happy with the dealership and my daughter. I'm here now visiting her. Waiting to go to dinner when she gets out at 8. read more

I had a very professional, friendly and helpful call with Whitney Jordan from Ron Bouchard Chrysler Dodge. She is very informative and knowledgeable and I suggest if need to call the dealership, ask to speak with Whitney, as she knows her job very well. read more

Sincere, polite, and profressional. What more could you ask for? Whitney Jordan from Ron Bouchard Dodge has been extremely informative and I suggest if you intend on calling the dealership, ask for Whitney and she will take care of all your needs! read more