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    Muse Luxe Events

    5.0 (1 review)
    Closed 9:00 am - 6:30 pm

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    Services - Muse Luxe Events

    Wedding planning

    Balloon services

    Muse Luxe Events Photos

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    9 months ago

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    BoBenny Events - Themed entrance by Jenny

    BoBenny Events

    (71 reviews)

    We had an amazing experience hiring Jen for my daughter's birthday party! From start to finish,…read morecommunication was easy and seamless. She arrived 10 minutes early and was incredibly professional, friendly, and flexible throughout the event. Our party theme was Zootopia, and I shared photos of Judy and Nick. Jen did an incredible job recreating both characters on my daughter' face, and all the other guests picked their favorite pattern from the booklet. everyone was so impressed with the detail and creativity! My daughter had an absolute blast, and her guests loved it too. There was a line of excited kids waiting to get painted the entire time, and every child walked away smiling. The face painting quickly became one of the highlights of the party.

    Update 8/19: After reading the owner's response below, I want to correct a few statements for…read moreanyone considering booking. I paid $250 total -- $75 to Jennifer in advance and $175 directly to the entertainer on the day of the party. I did not pay $175 as stated in her response. I also was never told that I was booking a trainee or that a trainee would arrive without the attire, table/chair setup, or level of service the owner had described. Had that been communicated before I booked, I would have chosen another company. The owner initially acknowledged to me in writing that she had missed my requests and failed to communicate the level of service I was booking. I stand by my original review and unfortunately would not recommend this company based on my experience. Original Post: Unfortunately, we were very disappointed with our experience. We paid $250 for two hours of face painting and balloon twisting for my son's birthday party. On the company's intake form, I specifically selected that we wanted the entertainer to arrive in costume and that she would need to bring her own table. Neither happened. The entertainer arrived in jeans and a gray college sweatshirt with no company attire or costume, and without a table or even a chair for herself. She had only a small tray for her supplies, so I had to find a bench and figure out where to set her up. She was pleasant and the face painting and balloons themselves were fine, but there was very little engagement or presence as a party entertainer. Several guests didn't realize she was the entertainer, and I spent time directing parents and children over to her instead of enjoying my son's party. When I contacted the owner afterward, she initially apologized and acknowledged that she had missed my requests on the intake form and that the communication failure was on her end. She also explained that their artists normally arrive in company attire. I was then told that the person sent to our party was actually a trainee and that trainees do not bring tables, chairs, specific attire, or costumes. This was never disclosed to me before booking. Had I known I was paying $250 for a trainee with a substantially different level of service, I would have chosen one of the other entertainment companies we were considering. I understand that mistakes happen, and the entertainer herself was perfectly nice. My disappointment is with paying for one experience, receiving something very different, and only learning afterward that we had been assigned a trainee. Unfortunately, I would not book with this company again.

    Muse Luxe Events - wedding_planning - Updated August 2026

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