My son doesn't like being around people (social anxiety). Well thank Jesus that when we arrived at Music & Arts no one was in there shopping. I went inside alone and seen that it was truly empty so I begged my child to come in. He did! He needed a new flute and Moises was so good dealing with my son's special needs. He was so patient and invited us into a private sound proof room to try out the different flutes. He was so patient and not only let but encouraged my son to try every single flute & piccolo! We ended up not only leaving with a flute, but also a piccolo AND A NEW FRIEND IN MOISES. Moises I still to this day feel so blessed about that encounter and we will never forget that experience. You are forever etched in our hearts! Thank you for going above and beyond for us! Praying many blessings come your way. Thanks forever! read more

Music & Arts - Meet Moises an exceptional person! - Musical Instruments & Teachers Near Me - Anaheim, California

Ordered online, great selection, great quality, fast shipping! Will definitely buy from them again!

1 star for their repair service. I turned in a trumpet for some TLC in June, and after repeated inquiries they informed me repairing will begin in September?!!Sorry, but the excuses don't get me any lost practice time back. The employees are nice, but I will not do business with M&A. read more

Music & Arts - Musical Instruments & Teachers Near Me - Anaheim, California

Music & Arts in Anaheim is a staple in their community with affordable music lessons, all kinds of instruments, vinyls and more! I got a keyboard from here and the ladies working were kind and helped load it into the vehicle (team Girl Power) and were adamant to inform me if I didn't like my purchase once I tried it out I had time to bring it back for another... I do recommend this location because of all their amazing services/finds! read more

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Nice staff, honest and helpful. I took my daughter's clarinet for possible issue. Since I have no idea what is wrong, I took it to Music & Arts for a check up. The technician was able to resolve the issue quickly and noted that there was just some minor adjustment, nothing major. No fees, just a quick diagnosis of what was up and took care of it. This place also has all the things I've ordered online, with reasonable prices, so in case you need that one thing as quick as possible, I would try coming to this place. Lots of different reeds and parts, along with instruments to rent and purchase. Will be back again. read more

I drove all the way out of my way to this location because they had a specific flute I wanted. I had called the evening before and spoken with Crystal who confirmed that it was there. I told her I'd be over shortly after opening the next day to purchase it. The place was easy to find and had a decent amount of parking spaces (very important to me for ease of access). When I entered the store Crystal was busy with another customer at the time but it didn't take long for her to get to me. I let her know who I was and she was able to quicky grab the flute for me. She worked smoothly to get me all set, let me know about other services they offer at the location, and informed me of other locations that may be closer to my home. Altogether, I am really happy with my purchase and my experience at this location. read more

Music lessons are offered and there materials and equipment are conveniently available. Plenty of parking. Lots of flexibility when it comes to lesson scheduling. read more

We did some lessons & rentals for school band percussion for a year & tried the violin & drums over the summer. Their policy on exchanging rental instruments was great. We seemed to get new instruments each time for the rentals which was nice. We had violin lessons with Christina and drum lessons with Brandon. Both were very good teachers as they were patient, knew how to relate to kids, focused on foundations & seemed to really enjoy helping others to learn. Was surprised how much my daughter picked up on the drums in a short time. Down to earth place, friendly front staff. For a chain, seemed like a real mom & pop shop. Only downside is that their instructors were only there 1-2 days/week which was hard during the school week for us. Also staff knowledgeable in violins were only there on limited days as well. read more

I came here as a last resort to get my guitar setup by their luthiers but I think this might be my main place now! As soon as I walked in I was helped by their staff who quickly took to action as I had numerous questions, I dropped off my guitar and within a week I got it back playing and sounding better than ever, they even fixed some buzz that was coming from a damaged pickup! Thank you all again! read more

What an amazing place! The repair is quick, reliable, and cheap. I would definitely suggest repairing and buying an instrument here!

I was in need of a violin for my son's music class and was referred to this location by the school's music teachers. The staff I encountered were very friendly, helpful and knowledgeable about their instruments and were ready to address any concerns we had. We were able to find everything that we needed and checked out within 30 minutes. I even called one time over the phone and one of the employees was able to help me troubleshoot over the phone rather than coming inside the store. I found that to be a major plus! Check out Music & Arts for any of your instrumental needs, or just to Browse around, and maybe sign up for lessons as well! read more

Great service, guy at the counter was extremely nice. Had a good selection of trumpet mouthpieces to try! Great for wind players.

This is the most dishonest, slimy business I have ever dealt with. For over 8 years we have been paying fro our son's rental instrument. My original contracted that all monies spent could be used towards a future purchase. Now that I want to purchase an instrument, they are denying the contract exists. When I produced the original contract signed 8 years ago, they deflected to their mythical GM. But you can never get in touch with this person. Call their customer service line and deal with perpetual hold then get told they can't hear me and hang up. Completely unethical STAY AWAY fro this business! read more

Brought in my alto sax for a repair back in January when I was 3 months pregnant & after 8 months I finally picked it up. They were consistent in calling me every month to check on the pick up status, which I liked. They did not rush me at all. Today, I picked up my sax & was also helped with what reeds to buy, cleaning kit and a small fingering chart book. Super excited to get back to the basics ( it's been 15 years since I last played) & resume.. read more

Music & Arts - My alto sax is back! - Musical Instruments & Teachers Near Me - Anaheim, California

Knowledgeable, friendly, and patient staff. My 10 year old wants to learn acoustic guitar and they gave us the tools and one-on-one lessons to kick start her interest within our budget. This is a business that needs to stay in business. A wonderful experience for aspiring or expert musicians. read more

I was recently given a clarinet by my father, as he has a condition that no longer allows him to play. Instead of purchasing reeds and songbooks from the internet, I sought out a local shop. As a complete novice and knowing very little about my needs, I was beyond embraced by the staff at Music and Arts. They were genuinely excited with me in this phase of learning and discovery, and it completely dissolved my intimidation of a instrument language foreign to me. I don't live quite close enough to take lessons at their location, but without hesitation, the manager recommended a woodwind instructor in my neighborhood. But everyone was so authentic here that I might make the drive back to be converted to a sax man :) I never post anything here, but I needed to say something to express my gratitude for the warmth I experienced from my visit. read more

Disappointing. I had called a head to ask if there was a certain music book available for sale there and the person on the phone said yes. I told him I'll be on my way to purchase one. It took me 30 minutes to drive to this location. At arrival I was not greated. I stood in line to be helped for 10 - 15 mins. waiting. I stood in line behind 1 other customer in the shop. Be sides that there were no other customers. After they were done. I told the man the music book I need to purchase. He told me he didn't have any! Why didn't he tell me that over the phone. It irritates me when stores do this. I just wasted a trip. I was very annoyed. This is Incompetent work. read more

There was a hiccup with the store employees about contract & wall pricings BUT Karissa the district manager got invovled and I was impressed by her professionalism & her knowledge with the store and instruments. She really turned a bad situation into a positive one. We've been happy with our trumpet purchase! read more

We were shopping for a professional Saxaphone for my daughter. The store had many in stock and on display that she was able to try, and we were given plenty of time in a private room to try them out Zak was very helpful and went out of his way for us. He checked in to see if there was anything that he could help us with. The pricing was very competitive with the online stores read more

Please be careful to rate them at the end of you contract, I was at first impressed by the service until it was time to end the contract. I paid on an instrument for over 3 years... I called and spoke to Jose to return the instrument (I asked them not to bill my card anymore) and was told I had a credit balance, they would order my new instrument from the warehouse and upon arrival they call me to pick it up. To make it short, I was charged again, called the store and was told the instrument was there. When I arrived Abraham told me, I should be glad they charged my card again because I had a $15.70 balance DUE so it took care of everything so now I owe $0. I asked for a statement of my account and he said he can't see it and don't have access. Oh and the brand new $1,570.00 instrument have not one day of warranty so if my son play it tonight and it's defective then oh well! Never Again!!! Where is the credit??? read more

Music & Arts - Musical Instruments & Teachers Near Me - Anaheim, California

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Rental only: Nicole, store manager, assisted us. She was polite and professional, patiently answering all our questions. Their rental prices are competitive and the instrument we received looked new. We bought the insurance for piece of mind, as it wasn't too much more. She also recommended some cleaning and maintenance pieces, which were reasonable. What we really liked, as compared to some other establishments, was that they did not require a social security number. Eye opener, I'm surmising it might have been standard practice at one time. I've visited and called all around, let me save you some time and state this is the place to rent an instrument. Thumbs up from me, recommended! read more

I have never played an instrument in my life. Never have...never will. My son, however, plays the flute and he needed a quick repair. We showed up to get it looked at by an expert. What a cool store! Tons of stuff and tons of staff. Lots of customers, too. We were helped quickly. The problem was fixed in about 5 minutes. No charge. Plus, they gave us tons of free advice on upkeep. Sweet! Great, knowledgeable, friendly staff. $10 tip and we were done. read more

Me and my wife returned an instrument used by my son. During the return process the associate helping us, Moises, remarked that when my wife called and spoke to him he had said that he was sure he mentioned the policy regarding the rental/purchase of the instrument. I feel the recitation of the policy was unwarranted the first and second time because I nor my wife asked while we were there. Further, his tone towards my wife was caustic, in the least. read more

Music and Arts is a fantastic company! We bought my son's trumpet there and have gone back twice for maintenance (sonic cleaning). They were extremely helpful when we purchased the instrument, accommodating, knowledgeable, and friendly. They went the extra mile and didn't just give us a hard up sell - which I appreciated immensely. Their technical staff are superb! This time the cleaned the horn and repaired a couple of things, a tiny dent on the bell, some pad adjustment, and some missing piece for the same price as the cleaning. Wow, what service. I recommend Music and Arts without hesitation for your brass care. We will use no other company for our instrument needs read more

I am extremely disappointed at the service. A simple repair of corking and relaxing a few keys on my clarinet became over a month process. First the sales lady didn't listen to my initial request. Called me to say it was repaired. They didn't repair all of it. After that got cleared up they promised 8-10 business days and didn't meet that deadline and I am the one that had to call them to check. Finally, after going in and speaking to technician I was told it would be ready by the end of week Friday. Four days after that missed deadline they apparently left a message. I don't have said message. I finally called. Nearly 4 weeks later it is done. They lent me a loner as I was missing class after they flubbed up but very begrudgingly and seemed more concerned about its return. A really disappointing experience. read more

These peple were great. My daughter had picked out a new flute and needed me to go back and buy it for her. They set it aside till I could get there. When i picked it up they were fast and very helpful. I think there was a pricing error but they honored it and I was able to walk out with an amazing Professional Yamaha 674 HTC for way under list. Thank you!!!!! read more

I dropped off a guitar for repair in the beginning of march. They estimated two weeks but with the covid crisis i understand the business is temporarily closed. Howver, i would like to be able to communicate with someone just to get any possible update. Is there an email or a phone number. Its very important as this guitar holds a lot of sentimental value . Hope to hear from someone soo. Thank u! read more

Walk in to the place right away I was amazed with everything they have and they are ready great help

I had my son's alto sax repaired. They also cleaned it and buff it and even gave us free new mouthpiece.

Be careful on the rental program. We had a instrument and had occurred enough rental credit towards the item we wanted to purchase. However, they said they couldn't sell it to us because our credit was .35 cents more than the selling price. No where in our agreement could I find this term and condition. This forced us to getting a more expensive instrument that we didn't want as much. read more

Let me start by saying that the person in the shop was courteous and respectful, so 5 stars for that. But lying is the one thing I hate. When I rented viola I was told by the guy behind the desk that the rental money which I will accrue can be used at the end of the contract to buy any instrument in the shop, and I said that's awesome I want to buy drums. Now I called customer care to return the viola and they say oh you can only buy instruments which are used in orchestra. I said fine I have a accrued $450 and I will buy some thing for that. I called customer service twice to return but they didn't help me so now I went to the store. In the store now the guy says that I have to buy instrument which is equal to the cost of the rental viola which is $800 or above and, I can only buy viola or violin. Again the contract changed because the third person is telling me something different. I asked him that I was not told about this and if I would've known about that then I would have rented a cheaper model, why would I rent $1000 model when I know I'm never going to accrue that much money, he didn't have any answer to that. Moreover, it's not me who chose the viola while renting, I was given by the store personnel, so they could have given me cheaper model. So I just wasted my $450 hard earned money working as a front line personnel but for them it's just business. So I advise every parent who's kid is going to school that don't rent any instrument until your kid is going to become a legend otherwise just buy a cheap instrument from Walmart like everybody else so you don't waste your hard earned money on business run by liars and thief's...very disappointed... read more

UPDATE: David and Diane retired this past summer, and ABI is now owned and operated by Music & Arts, the Maryland-based music chain. I haven't gone up to visit the shop since the change, but when I have time I hope to see good things. I used to go here for all my woodwind/brass instrument needs, and so did most of my private students. The staff was highly trained, exceptionally knowledgeable about their products, and most importantly did their part to educate parents and students about their purchases. As a teacher, I could trust them not to shove expensive, unnecessary, junk on my students. Their turnaround time on repairs was excellent, and many times they took care of minor fixes on-the-spot and at no charge. Fiercely loyal customer since 1996...thank you David, Diane, Matt, Harry, and Co. for the wonderful work you've done for so many years!! read more

Never go here. They do not honor their promise. I had two years worth of purchase credit from a rental and they would not let me use it. Returned the rental in June and said I would be back in August to get a new instrument and use my credit. They gave me a price and said see you then. When I come back in August they tell me that it's past the 30 day window!!! WTF! They just lost a good customer. Drove straight over to Mo's Music Center in Fullerton and gave them my money, and actually ended up paying less! Support local businesses not chains like Music and Arts! read more

Very inefficient place though there is a nice guy helping ppl selecting things. 2 stars for line logistic inefficiency. They should have different lines: One for rental and one for Purchase Only since purchase takes alot less time to process compared to rental with all the paperworks. Stood in line for 30 min just to pay for an item which makes no sense... suggestion for the owner to look into this. read more

This place is the worst! Anaheim Band Instruments cared about the customers. This company does not care. They just want your money. I ordered a gift for my daughters 16th birthday and had it shipped to the store. I made sure it would arrive before her birthday. The internet said it would be there no later than the 18th. GUESS WHAT!?!?!? Sorry but you'll have to check back next week. It's not here! So Music & Arts leaves me high and dry for my daughters 16th birthday gift and the response is Tough Crap! TAKE YOUR BUSINESS ANYWHERE ELSE! Support Jim's Music in Tustin bits more over a drive but at least they care! Sam Ash, Guitar Center go anywhere but here. read more

DO NOT SHOP HERE! The instruments are very poor quality and they charge families far too much for rentals and purchase. Customer service is terrible. They even treat their repeat customers with contempt. This store's bread and butter are student musicians and your child deserves better. There are many far superior music stores in the area. Buyer beware! read more

Super friendly and knowledgeable staff. It's a small music store but very cozy and welcoming. People complaining about the wait time to purchase an item aren't stating that they are coming into the store 15-20 mins before they close. Take in mind the time in which you come in since school is back in session and all kids are getting their instruments, wait times make sense. Overall this place is great, neat, affordable and the staff is friendly. Thumbs up. read more

Very prompt service, friendly and easy to do business with. I needed to get a lyre for my middle school student, and thought I'd just pop on to Amazon to get it. However, Amazon, Ebay, Walmart, Guitar Center and all the other stores I checked online were sold out! I ordered online from Music and Arts on Sunday night for in-store pickup within 3-5 days, and they called Monday morning to let me know I could pick it up. I appreciate the quick turn around. read more

My son's trumpet mouthpiece was stuck and I took it to Music & Arts and they fixed in a few seconds and did it for free. Both staff members were extremely nice and professional. The staff member who helped get the mouthpiece unstuck was also very educational. I don't know anything about brass instruments and he really helped me. He showed me the parts of the instrument that had been previously repaired and to talk to the school about having it cleaned, fixed, etc. He was very honest and gave me insight about getting reimbursed by the music program at our school. The store itself was great and had numerous instruments and all prices were displayed. Great music was playing and the store is set up excellent. I really appreciate the honesty, transparency, and knowledge that the staff showed to me. Excellent options in brass instruments and very knowledgeable and professional staff. I highly recommend Music & Arts. read more

My bridge was broken and I came in to get a new one put in. Instead they just glued the old one back together and they said it would take a week and after over a week we called in to check up and they kept brushing us aside. Customer service needs to improvee. read more