Someone named Terry hung up on me 3 times. First time I thought it was a mistake. I was excited about what I was looking for and not being some cranky buyer. If they don't carry what I was asking for she could have just said that. Very bizarre. No apology. When I called back a 3rd time I innocently said I think we might have got caught off (hoping to see if she would say anything as an explanation), but again she hung up. I don't normally leave a review, but that was seriously unprofessional for a business to do that. read more

Music and Arts on Route 31 in Clay, NY (bordering Baldwinsville, Liverpool and North Syracuse) is a wonderful place that helps people of all ages renew their love and passion for performing music! I have started playing the guitar for the last three years after playing the trumpet for my lifetime. Mostly known as a place for renting, buying and fixing musical instruments, this place is so much more.., I've purchased instruments for my own children over the years but now I've discovered they do lessons, sell non instrumental items like a chimes to get attention of a class as well as books of many levels to start or continue your love of music! On Christmas Eve, Genna and Ray helped me restring a broken G string on my acoustic guitar and helped me buy valve oil for a newly acquired trumpet and books to play Disney tunes on the trumpet. Genna kindly took my phone call and explained what they could do for my broken string. After identifying what I needed, Ray swiftly repaired my guitar so I could continue to get better during this break. In the past, I have had a "drum corps" at my junior high where my students could make the transition to math class by playing Home Depot buckets with drumsticks. Music and Arts donated the drumsticks when I explained what I was doing. This is a great place represented by kind people like Genna and Ray. Stop by or give them a call! They are right by the new Larger than Life store where Pier One used to be. read more

Music & Arts - Helping musicians create and perform at their top level! - Musical Instruments & Teachers Near Me - Clay, New York

I walked into Music and Arts to grab some valve oil, then ended up looking at guitar equipment, too. Ross helped me out, but I felt that I had the space to browse for myself. He checked in on me and, after I asked, told me his opinion on some acoustic strings and he gave me the scoop on a different type of string that may fit my needs and the sound quality it gives. He didn't try to up-sell me, which I really appreciate, and I decided to give them a shot (haven't had the chance to try them out yet). The prices were very reasonable, as well. He was super courteous at the counter and we chatted about music (duh) while I got a membership. Overall, it was a lovely experience that made me happy after a crazy hectic morning! Also, they played an 80's station in the store and I totally approve! read more

In addition to renting instruments over the years for school, all three of my kids take private instrument lessons at Music & Arts and we're extremely satisfied. The price is reasonable and the teachers - Drums, Piano, and Woodwinds - are EXCELLENT. We've had other instructors for some of these instruments, but the ones at Music & Arts are really, really good at what they do. read more