Luke was very helpful and super nice. Thank you!!! Can't wait to see my daughter play her cello!read more

Extremely rude and awful customer service. Laughed at my daughter when she asked if they had any…read moretips for her as a new guitar player. He laughed and said well I have lots of tips , we have lessons for that. Which I get--nothing is free. But how discouraging for a child simply asking. Then proceeded to talk down to both of us when inquiring about lessons and times. We won't be back and I'll continue to blast how awful they are all over the web/social media .

Wow, I'd like to say how amazing this place is. Great prices & the workers are always so helpful…read more Super cool that they started selling vinyl records, Always do a good job on instrument set ups. Tower Music is a fantastic place & I would definitely recommend for any level of musician!

Greg, helped me pick a used Fender Strat in excellent condition. They are so helpful and I have…read morebeen dealing with them for over 30 years. Great place for musicians!!!!

I tried calling today to get information about a Martin acoustic guitar. The woman who picks up the…read morephone sounds like she's nursing a 5 year hangover. She's immediately rude, confused and audibly ignored after a simple question of whether or not the guitar comes with a case. She exhales deeply when I ask if someone can verify the condition for me. We've been on the phone for less than 2 minutes. She hangs up the phone after I ask whether or not she wants to sell it to me. So I went online and spent $1000 on reverb instead. If I was her manager and had overheard this phone call in person, I would have fired her on the spot. I would avoid this guitar center. This is one of the bad ones.

I just bought the Alvarez AG60CE back in January, through Guitar Center, who told me that since I…read moredidn't buy their warranty for this brand new guitar, I had to go to the Alvarez distributor in the country, in St. Louis to have it fixed The problem is, Alvarez is a shitty Guitar, banking on big names like LR Baggs to sell their garbage. The L.R. Baggs electronics were completely shot on this guitar... Even the tuner didn't work. They said they would fix it for me, but I had to pay the $160.01 to ship it to them, first. That's right. Alvarez built me a defective guitar, then made me pay an additional 40% of the price of the guitar to fix their own mistake. If anyone really wants an Alvarez guitar, I highly recommend buying a used one. I wonder how long L.R. Baggs is willing to take a hit in allowing the Alvarez brand to cost them money before pulling out themselves.

We bought violins from them many years ago when my son was young and they had just opened. It was…read morerun by a very nice couple back then. I've been there a few times more recently and they are much bigger with different folks running it. They were still friendly and provided useful information, even though I didn't buy anything at the time

Yesterday I took My Gibson Les Paul guitar to Music Go Round, and Dan was the person who worked on…read moremy guitar. It needed a complete setup, and I am very glad I took it there! I waited in their showroom looking at all the cool guitars, drums, and accessories. Dan brought my guitar to the showroom and plugged into an amp and started to play and It sounded great and I am extremely happy I took it there! Brian K.

This is my second visit to this store, and it's at one of my favorites in the country. The…read moreselection of guitars and fiddles is immense. Additionally, there are rare stringed instruments, mountain dulcimers, and some percussion instruments (bodhrans, bones, tambourines). Also, they have sheet music books and lots of accessories (slides, straps, pics, amps, etc). I had fun walking around playing things, including 4 dulcimers. The salesman and I talked shop. Awesome store!

Weird experience, today. I got lectured by two different people. They made a lot of assumptions,…read moreand proceeded to invalidate some of my asks. The funniest part was, they were wrong. I asked for a metal Low G string on the uke, and the salesmen proceeded to go off about how he would never put guitar string on a uke. The one he gave me was silver wound (metal)...oh the irony. I got what I want, but I thought, man if people don't know anything about music, I'm not certain, I would recommend the shop, They really start with trying to make people feel stupid,

I was recently given a guitar for my birthday and hardly knew on end from the other. David's was…read morerecommended to me for lessons and it's a great place. David is laid back, personable, and has lots of good information. I am a big believer in supporting the local speciality shops, be they camera, fly fishing, etc and this is one of those spacial local places that deserves lots of support. the sessions are taught by super patient teachers (as a retired academic, I know the full value of that with beginners) and the the cost of a one hour lesson is very reasonable.

Excellent experience with lessons from Brendan Falstaff. Professional and competent in every sense…read moreof the word. If you're worried about getting what you pay for, this is definitely worth every penny.

I inherited a Pre WW2 Stringed instrument and emailed the shop. They quickly responded and asked…read morefor photos. Once the photos were received we set up a consultation and I was given a brief history of my instrument, a quote on restoration and an appraisal of its value once the restoration is complete. No hassle, no taking advantage of my ignorance on the subject. Only a kind welcoming experience.

I am not one to leave reviews of any business. My experience with Top Notch was so negative that I…read morefelt it imperative that others have information before they buy from Top Notch. We had rented from them for years without problems, and we were very happy with our service. We decided to buy a violin from them. We swapped it for a higher-grade violin multiple times. When we looked to upgrade from our third violin purchased there, we went to another violin shop, as Top Notch did not have what we wanted. Top Notch refused to buy back the violin they sold me unless I traded it for one of their violins. Multiple calls were ignored, and finally a louthier got on the phone and yelled at me saying they were not buying the violin and to stop calling. When I went to sell it somewhere else, I found that Top Notch had switched the label on the violin to make the authenticity of the violin untrackable. When I told them I could not trace the violin to the producer with the label, they told me that the label was their own label. Top Notch refused to give any information about what model violin it was. To an appraiser's best estimation of the make and model, we were overcharged by almost double the actual going price. If I got swindled, my bad, but as the label has been changed, I can't even sell it on the open market for a fair price without being able to verify the make and model. I have found out that changing the label, just because, is not done in the industry and is considered shady. (I have been to multiple violin shops.) I am now out $3800 that I will never recoup even a fraction of. Please do your research before buying from Top Notch.

Th worst of the worse I've wasted $1000 for a washing machine…read more The delivery was terrible, they damaged a washer pedestal it has worked for 2 days then quit it's under warranty but can't be fixed for four days go somewhere else and avoid the major problems and do diligence of looking at reviews that matter

Our LG fridge compressor went out for the 2nd time in 5 years so it was time to start looking for…read moresomething new. We started our search at Slyman Bros and they won us over. They have a HUGE selection for starters. Plus, their knowledge of the appliances is head over heels over the top from the box stores. Lastly, they compare their prices to anything around (online or at the box stores) to get you the best price! Our delivery (cost depends on what you are getting but for the fridge was just $79 and includes haul away) is next week which I will update how that goes. But, Codey and crew were AMAZING, and we don't plan on going anywhere else in the future for appliances. Give them a try if you need something. Their delivery crew was top notch as well! A crew of 3 guys that made the install/haul away look easy! They were on time and kept me updated with a link that showed where they were along their route for the day. The guys were all nice and knew their jobs well.