Just went in and was "helped" by Austin. I wanted to buy a drum set listed exactly…read more PEARL RS52SSBXCC31 5PC ROADSHOW COMPLETE DRUM SET W/ HDWR & CYM JET BLK (See picture) Austin said, "Let me go check because I don't think it has all the pieces." He came back and said it didn't and that the cymbals were missing. I told him that this was false advertising and he said, "It's really not, I mean it's on Clearance." I told him if it doesn't have all the pieces the listing should mention that and I pointed out the cymbal reference (CYM)and that it mentions being a complete set. He responded, "It's Clearance so what do you want me to do, make one for you? I don't know what to tell you." Needless to say it was a very classy experience and I will likely not be buying from here. It's one thing to list a product improperly and not include a notice of missing parts. It's even worse to have an employee defend it nonchalantly.

Tim from shipping really helped me out and went above and beyond to make sure I was taken care of…read more I need a member of management to please call him and let him know he is valued. This level of customer service is rare to find these days. Sally was equally amazing at the Gainesville, Fl store. They care if their community customers.

i don't have too much to say but this is arguably one of my favorite places to be. their selection…read moreis great, they have phenomenal teachers, and everything is super affordable. 5/5 and i love going to the all so amazing kevin's :p

I've purchased a couple of new guitars and accessories here. very satisfied. Shane is a great guy…read moreand the selection is incredible! please support this local business.

A friend recommended R&R Guitars, and I'm so glad I stopped by! I originally went in to inquire…read moreabout guitar lessons, but I ended up purchasing a beautiful used Ovation acoustic guitar. The shop is clean, well organized, and has a great selection of instruments and accessories. Greyson was incredibly knowledgeable, friendly, and patient. As an experienced guitarist, he took the time to answer all my questions, offered excellent advice, and made the entire experience enjoyable and stress-free. Whether you're looking for a quality instrument, guitar lessons, or expert guidance, I highly recommend R&R Guitars. Thank you, Greyson, for your outstanding customer service!

What a cool place I didn't even know this was here stopped to get…read more Lunch and found this Gem. So many guitars to choose from they also give lessons. Very friendly and knowledgeable staff. Located in a shopping plaza with lots of Parking.

I found this music shop after a bad experience with Guitar Center. I was looking for some fairly…read morebasic items such as strings, potentiometers, capacitors, wire, and possibly some pickups. Man was I blown away by the awesome customer service. I have been dealing with Greg and he always makes sure that I receive what I need. Even during these crazy pandemic times he keeps me updated on orders and new stuff that has come in. The prices are pretty fair and I will definitely continue to do business with Sound Exchange in the future.

I can not express how absolutely incredible the service was. I am blown away by the warmth and…read moresmall town love that was shown. You walk in, and feels like being greeted by family. Johnny who owns the shop, is passionate about his work. Every employee had a kind word to say. Great instruments and accessories! Great prices too. 10/10. 5 Stars. Please go show your love!

Awesome music store. In town for a wedding/vacation. Caleb helped me out and I bought a nice guitar…read moreto play on vacation. I'll visit when back in town just to say hi.

Excellent store! Mighty selection* Kind folks and good…read moreprices... not pressure or hard sell.

This is the best music store. Not only for the variety of great quality instruments that they…read moreoffer but also because of the level of knowledge and service provided. My girls take guitar lessons here and I am amazed at how quickly they have learned and begun to continually play new music. They take it to the next level at this store by teaching the kids not only music, but also the importance of making good grades at school (this is a stipulation for continuing lessons), the importance of serving our community, and just everyday great values that will help them grow into great human beings:). Music is their way of life at this business, so if u want a place to go where u can get great quality instruments and service, this place is the best choice.

From the owner: Rockys Music has a good selection of guitars, keyboards, P.A. and accessories available. We offer…read morelessons, recordings and band instrument accessories at reasonable prices. Our products are supported by skilled repair services and a knowledgeable and friendly staff. We are focused on educating and helping the customer. Our after-sale follow up turns one-time shoppers into lifelong customers. We partner with "SoWeGa Arts" whereby a portion of lessons are donated to local youth as reward for practice and participating in local events while keeping their school grades up. Rockys Music is focused on the beginning to professional musician; we give value, customer service, and knowledgeable assistance. Rockys Music will immediately differentiate ourselves from our competitors. We establish our branding with superior service, selection, the exciting look of our retail environment, our "hands on" merchandizing approach. Our motto is: "Music Makes You Smart".

This is a local music store with a variety of instruments and music supplies. They sell new and…read moreused instruments, strings, drumsticks and premium new stringed instruments. The owner is very pleasant and knowledgeable. Stop in if only to chat and get informed on music and guitar theory.

Went to the store today and found a beautiful ukulele. Great service. Wonderful instrument…read moreselection. Happy to support a local business!