I brought in a couple of guitars, one for a setup and pickup swap and one for a SS refret. Very…read morehappy with how both turned out! My 80's Charvel plays better than I could've hoped for. I can't recommend PFW enough, I definitely got my moneys worth

I've had a half dozen guitars rewired and set up by Sam and Roy at Portland Fret Works - Teles,…read more335s, Martins. I'll be bringing in a Taylor this week. There are no better guitar techs in Portland. I'll be a customer for life. - Mike Rodrigues, Portland

Darren has been wonderful repairing my flutes and piccolo. He dealt with an issue on my piccolo…read morethat had stumped other shops. When my flute had needed a major repair reshaping or replacing the tube, he took time to research options for me. Whenever a minor repair is urgently needed he quickly schedules a drop-in appointment. His work is always top-notch professional and he explains the issue, the repair, and has time for me to test it and possibly make further adjustments. I highly recommend Cantor Flute Repair!

I wanted to share my experience with Ryan Lynn, a master luthier whose meticulous fretwork is…read moreexceptional. I haven't encountered his level of skill anywhere else on the West Coast. He truly stands out in two key areas​ important to me: First, he can seamlessly replace a single worn fret, making the repair virtually undetectable. Second, he is adept at installing a new set of frets and perfectly feathering the edges into existing binding nibs (a distinctive feature on some Gibson guitars). This makes it ​h​ard to tell that the frets were ever replaced. He is simply ahead of the competition.

This was my first time with Eastside and was very happy with the service that I received. I had…read moredone some research and knew it was worth the couple week lead time for professional work. I had my single cut electric set up, frets dressed and a new bone nut cut for it. Jacob was the tech who did my work and it turned out tremendously! Just the right action and the nut is amazing, adding to the already great sustain. I'm definitely going back and will spread the word to fellow players. **I'm adding to this review the following day after not being able to put my guitar down since picking it up yesterday!! EVERY note rings true all up and down the neck and the guitar plays effortlessly!! What a great job by Jacob. Thanks so much!

James Hingston is a wonderful luthier and guitar techincian. Recently I gave him a custom made…read moreEdenhaus , Chambered, Set-neck Strat style HSS wiring with Seymour Duncan pickups. This guitar also has an awesome Wilkinson Trem, Planet Waves tuners on a Birdseye Maple Neck with a Pau Ferro fretboard. It needed routing, fretboard work and wiring to get it to a wonderful playing condition. James came through as always with excellent, excellent work. This sounds and plays like a dream!

I brought in my tired 70's guitar that was incredibly difficult for me to play. The action was too…read morehigh, the neck was starting to bend and my strings were probably as old as I am. James was friendly and has an affinity for older foreign guitars which made me feel like I was leaving her in good hands. I didn't have much hope for this decrepit, soulless noisemaker, but he brought it back to life and gave this bird a new song. He even replaced it's crappy plastic nut with a fauncy new one, made from bone, at no extra charge! James treated my guitar with love and made this Blue Bird sing again.

Very nice people. I brought in two instruments to get an estimate to get them serviced. They were…read morevery helpful. They have technicians on-site on Tuesday-Thursday and those are the only days you can get an estimate for service.

Came in just to have a flute checked out. I had purchased it unseen off eBay and wanted to see…read morewhere it stood and what needed to be done. They told me what (more or less) I already knew about the instrument and then walked me through the options for repairing it using them. I chose that. They told me two to five days and it was barely two. The repairs were great and the service was awesome! The older gentleman is also a wealth of not only musical and instrumental knowledge but also the history around so many things that you can only get by being in the field for a long period of time.

I am from out of town and had an amazing experience coming here. When I walked in I was immediately…read morewelcomed by Jim who helped explain with his expertise the different guitars and their differences. He was super fun to talk to and the overall atmosphere was welcoming and authentic. The guitars were very fairly priced. With Jim's help I was able to pick out a couple of guitars that worked for me, and it really made my day.

Super helpful,friendly and knowledgeable staff. They'll answer any questions you have about your…read moreinstrument and never felt rushed, I'll always choose this store over the others in the area.

If you're looking to buy a piano, Classic Pianos is the place to go. Taylor helped us with buying…read moreour used Kawai piano and we're really happy with it. Delivery was quick and seamless and their trade-up policy is a great way for us to stay connected with the business in the future. They have a huge showroom and a lot of different options for what your family is looking for!

Symphony No. 2: Trading in my piano…read more I had purchased a 1930's Knabe grand from Portland Piano in 2012. It's served me well, but totally needs to be rebuilt, and I don't want to spend my cash on that. On top of that, I've downsized via divorce and it's been in storage for about a year. All this time, I'm reviewing pianos and all of my options. I'm an old-school, classically-trained pianist. In the past, I have never been impressed with digital pianos. But knowing my footprint and not wanting to annoy the neighbors, I'm thinking I need to have a silencer in place. The after-market products that you can put on an acoustic is one thing, but after having gone down from a grand piano to an upright footprint, I'm not really crazy about getting "an upright." So I look into Kawai Novus 10S and compare it with the Yamaha AvantGrand N1X. These are upright sized digital pianos with a very real feel and sound to them. Look up the technology if you're interested, it's prettt cool. I can't really figure out why the Kawai is 8k more. Both are stunning in terms of action, feel and audio quality. Both feel like their brand... Kawai is warm and yielding, Yamaha is more quick and bright. Both have great tone. Some people love one over the other, but to me, they are comparable in touch and sound quality. I don't see 8k more worth of it in the Kawai. Also. Take a look at the case on the Kawai vs Yamaha. Yamaha has a much more clean, sleek look. Kawai just looks...heavy...visually. Of course, Portland Piano is willing to take my piano as trade in and sell me the Novus. They aren't Yamaha dealers. When I am telling the salesperson I really wanted to get into a Yamaha N1X, it was a better price, they had a few choices... lower the price on the Kawai to make it worth my business, or... not. Salesperson pinged me to tell me about a hot Clavinova they got in on consignment. Obviously she doesn't know her pianos very well, if a customer is looking for something like a 10S or N1X, and they call all pushy about a Clavinova. Portland Piano did not do much of anything to retain me as a customer, so I called over to Classic Pianos. Not only did I not get the runaround, they offered me a trade-in, sight unseen, along with a swift purchase over the phone. When the salesperson said it might take a bit because they have to ship it in, imagine my happiness when they called just a few days later to schedule delivery. Delivery went well, and I love my new piano. I hope it's this easy again with my next trade-in. Thanks, Taylor and team!

Amazing handcrafted instruments by Ed. The kindest and most generous human being. the sound…read morequality is superb! Every instrument we have purchased over the years has been a work of art and plays beautifully!

A lovely, beautiful shop and violin oasis. Ed is such a kind and welcoming man, he instantly made…read moreme feel right at home. Talk about a stunning interior, not to mention some seriously amazing craftsmanship. These violins can talk, and I can't wait to come back and try some out again.