As a new parent with a male doctor I made several attempts to voice my concerns, but he shrugged…read moreoff my comments if my child's father wasn't also concerned. I was right but got help in the emergency room before being taken seriously by his doctor! Down the road his dad missed 2 appointments and I rescheduled one to get a letter in the mail that the boys can't be seen there again. Lack of compassion and empathy unfortunately. However there are still some good doctors out there.

Dr Nichols is a provider that diagnosis your child with behavioral issues without the proper…read moretesting, and when your child does show issues in other ways he does not listen will only solve it will Milax. And make your child ungo unnecessary medical procedures such as a sleep study just to get tonsil out. For strep throat. He never listens to the mother. And if you have a child low end of the autism spectrum you won't ever find out. They will struggle for ever. Unless you know enough.

Great doctor's office! I would highly recommend Dr. Schrotenboer…read more He has been around the block and knows his stuff!!!!!

TERRIBLE PLACE!! PURE PATIENT MILL!! They couldnt even keep the fish alive IN THE LOBBY!!! There's…read more2 doctors there, both have been walked to the door of previous employment, the "medical director" is so busy knowing it all, she DOES NOT listen, and their "new hire" has lost numerous previous patients medical records. Administration is TERRIBLE, waiting time for simple referrals is WEEKS, unless you call and MAKE them do their job. NO DOCTOR is better than a a BAD DOCTOR , atleast with NO doctor you arent under the ILLUSION you have a health care provider. ANY OTHER PLACE IS BETTER!

Hi ! I have been at MFC many times and for many years and feel they are a really good place to find…read moremedical help. They have come a long way. I have a science based education and have seen a wide range of Doctors in the past. They are a one stop shop for you families health needs. The people that work there are friendly. Those I have encountered are knowledgeable and if they don't know they will find out. The Muskegon area is lucky to have a safe place to go to find a caring medical facility that takes in to account the ideal that health care is more then just administering meds and telling you to turn your head and cough. It is far from just a clinic because they are complete bridges to wellness facility and concerned with the diverse causes and concerns that their patience have. I don't write allot of reviews but this is one I truly believe in. Thank You! MFC! Keep it up!

My doctor listens to my concerns and doesn't push to make me take meds or treatments I don't want…read more He has a new MA who is a gem! Unfortunately I don't think any of the physicians take new patients, just the PAs or NPs.

cannot recommend this practice based on my experience…read more The office staff was consistently rude, dismissive, and unprofessional. Instead of listening to my concerns or communicating respectfully, I felt like I was treated as an inconvenience from the beginning. Even more concerning, important information was not accurately communicated to my healthcare providers. When I attempted to clarify the facts and correct the misinformation, I was met with hostility rather than a willingness to resolve the issue. Instead of addressing my concerns or taking responsibility for the communication breakdown, I was dismissed from the practice. Being removed as a patient simply for trying to ensure my medical information was accurate is deeply disappointing and raises serious concerns about how patient concerns are handled. Every patient deserves to be treated with respect, to have accurate information communicated to their provider, and to be able to advocate for themselves without fear of retaliation. Unfortunately, that was not my experience here.

The level of care we receive at Holland Peds has been wonderful! The phone nurses are always…read moreextremely helpful, practice has set themselves up to be able to offer same-day sick visits and a variety of hours, I've yet to have a NP or doctor visit with anyone where I was left disappointed or feeling like I didn't have the answers or next steps I needed. Very grateful for their expertise and care.

Dr Shook is always very straight forward about what my daughter needs and what he recommends.read more

The best pediatric care for my baby! They have been so informative and well versed in all my…read morequestions I have as a new mother! 10/10 would recommend coming here

I loved the Dr. my girls used. Business Office is another story. Alays accepted their Priority…read moreHealth Insurance using Spectrum Health. Never an issue for several years in a row. My 20 daughter went in for her annual physical and vacinations that she set up the previous year in advance. They took her card ran it and gave her great service until the bills started coming in the mail. No! i went right there. They said that is odd. Well, after the run arround they finely just decided to say well Dr. doesn't accept Priorty Health Spectrum and said the patient should of researched before her appointment. Well returning client? So before you go to the Doctor you better make sure they still take your insurance because they apparently do not know in house what they accept day to day. So, back at college no Doctor to call while sick They want to know how she wants to pay. Well what part of 0 income college student. Well she can make payments. Super, she will graduate in 2021 and then hopefully be employed right away then she can start paying you for your clerical error nobody will own up to. So sad all about your account number and money$$$ forgot she was a patient and is a human and does have insurance that is paid a high montly premium on. Sad sad sad love the doctors but obviously all about $$& and not the person. In the mean time, her twin sister is holding off seeing her Doctor there in fear of same issue. So, I hate to say after a great Doctor patient relationship we have to start all over Doctor shopping. So before returning for each and every appointment make sure you havent had an error done on your account and slapped with a bill that never should of occurrd. Very very disappointed