1. Musselman Jewelers

    1. Musselman Jewelers

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    Denver, CO

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    Musselman Jewelers

    5.0 (114 reviews)
    Closed 10:00 am - 4:00 pm

    Services - Musselman Jewelers

    Jewelry repair

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    Reviews With Photos

    Tyler D.

    After initially feeling intimidated by the thought of buying my husband a wedding band in a fancy jewellers (for the next day!), Ray welcomed us in to his place and made the whole experience an absolute joy. There were tears of happiness and we came away absolutely delighted. Thank you Ray Love Tyler and Sarah Devine! Xxx

    Diamond engagement ring.

    Expert professional help through the process of buying an engagement ring. [[HIGHLIGHT]]Staff made it easy, efficient, and perfect![[ENDHIGHLIGHT]] I couldn't ask for a better experience.

    Ring, wedding band, and newly added eternity band
    John J.

    I was recommended to Musselman by my brother back in 2017. I was looking to get an engagement ring for my then-fiance and have never visited a jeweler before or even thought about the process. The ring they produced at the time was spot on with the design I wanted, and they were very professional, knowledgable, and helpful. Fast forward a year and a half, I returned to get a wedding band to go with the ring. Again, spot on with the design and it matched up perfectly to the ring. Here we are in 2023, I wanted to get an eternity band to add to the ring for our 5th wedding anniversary. They were very quick to answer the call and get it done for me. In between all of this, Ray and Lannette have both been very attentive each time I've needed new bling or when there was a repair or cleaning needed, including one time when my wife was pregnant and couldn't get the ring off. Ray came by and cut it off and they repaired it like new. As I'm located in an area that is on the way to Ray's home, he has made it a priority to avoid having me drive downtown to drop off and pick up the product... a jeweler that makes house calls! They make me feel like I'm the only client they have. Last but not least, the pricing is very competitive for the quality and service. Although I've never shopped at a standard jewelry store like Zales or Shane Co., I know for a fact I wouldn't receive the same service or quality/pricing like I do with Musselman. I'm certain I'll never entertain the idea of going anywhere else for my jewelry needs. Whether you're new to the jewelry world, need repairs or cleaning, or you're buying your umpteenth piece of jewelry and know everything there is to know about jewelry, I highly recommend going through Ray and Lannette! Keep up the good work, Musselman! You have a lifetime client in me.

    Natalie G.

    Thank you for making my dream ring come true! I came in to originally get an appraisal. I was instantly hooked. Everyone was so wonderful, welcoming, funny, and warm. I bought a ring from a big store, and I've been concerned about the diamond height. The store brushed me off every time. Ray made me feel heard and got my ring to a safe, beautiful spot! Thank you

    Custom engagement band to match my wedding ring
    Becca B.

    I cannot say enough good things about Musselman. I was looking for a jeweler in the Denver area to create a custom wedding band to match my wedding ring. Lannette was an absolute pleasure to communicate with over email, so prompt and friendly. And Ray was able to make me a custom band within my specified budget that was more spectacular than I could have imagined. It matched my ring perfectly! Even better, they finished everything in less than a month. They are in a convenient location right off the H Line train on 16th Street mall. I am a customer for life!! Note: their COVID hours as of August 2020 are 10-4pm M-F

    Charms!
    Madison R.

    I searched for a few weeks to find a trusted local jeweler to solder bails onto my grandma's vintage charms and brooches. Musselman came highly recommended, and I can see why! They did an excellent job, handled my family heirlooms with care, and were such a pleasure to work with. Everyone at Musselman is kind and knowledgeable! I'm sure I'll be back in the near future:)

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    2 years ago

    Ray is honest and knows so much about jewelry gem stones and repairs. I always go to Musselman's first...

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    Page 1 of 3

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    Review Highlights - Musselman Jewelers

    Ray assured me he could make this happen for me, even when I told him I had only a couple days to pull it off.

    Mentioned in 39 reviews

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    Sarah O. Jewelry

    Sarah O. Jewelry

    4.5
    (110 reviews)
    $$

    Not worth it if you want a ring made properly…read more My sister got her engagement/wedding rings from Sarah O back when they were newer- and I love their designs so I had said for 5 years I wanted my rings from here. My fiancé bought me the Nova ring and proposed 12/22. 12/23 I took a closer look and saw that the prongs on my center stone were FAR from flush on the stone (see pictures, iPhone cameras are wild). Which is a problem because if they snag on clothes or furniture the prongs bend more and the stone can loosen and fall out. On top of that one of the halo stones was loose (video). On a BRAND NEW, never worn ring. We took it to Sarah O and they admitted fault and said of course they'de repair the ring- under the limited warranty it was all covered, but it will take 3-4 weeks. Bummer.. but glad the solution was simple no pushback... Don't underestimate how disappointing it is to tell all of your loved ones you are engaged and everyone says where is the ring, they reach for your hand and there's nothing there. I 3 weeks go by and I get the ring back, Prongs on the main stone were fixed.... But the loose halo stone... they smushed the setting from the top in order to secure the mele stone- causing the sides to fan out creating a gap from the sides of the setting to the diamond. Which ruined the symmetry of the ring and disrupted the sparkle of the halo diamonds because of the way it was sitting. (See photos) Devastated. Emailed with the new problem was told "we had professional jewelers quality check the ring so the stone is secure but if you want to we can fix this for you, we will rush it so it's done in 1 week"... Quality check the ring??? I know I said I wanted the stone secured and not loose, I didn't assume I'd have to specify that professional jewelers should fix it the right way...... I send it back. Next day, I get a call from our customer support contact.... Tells me that manipulating the metal in this way would ruin the integrity of that setting, more likely to bend and fail holding the stone- so they're recommending that they completely recast the ring. However - that will take 6 weeks. If I don't want to wait that long they can send the flawed ring back as is... assuring me the stone is secure... but what they didn't say is that- that would mean that if the stone ever fell out due to normal wear and tear ... to have it fixed they would still need to recast the ring but my warranty would probably be expired and I'd have to pay for it. So I sent it back. Nearly 6 weeks go by and I email to check on my rings status. They say it'll be done "the week of the 23rd." So that means it could be done on FRIDAY of that week when it should be done Friday the week prior - that is 6 weeks- and you should be mailing it to me ON the 23rd - you've had 6 WEEKS!!! The "week of the 23rd is 7 WEEKS" and if it isn't done until Friday that means you'll be mailing it to me the next week and be pushing 8 weeks! So I sent an email detailing exactly what I just said. And lone behold they were able to ship the ring to me the next day. I recieved it and checked it 5xs over and it seems to be fixed. Fixed so well I'm seeing flaws from the previous ring I never even pointed out were fixed: My V prongs apparently were very sloppily made the first time (see last picture) lol. Honestly comical now. They gave us a 25% discount code to compensate us for the trouble to use towards a wedding band- because we asked for it we felt like we should get something, they didn't initiate this offer- but I'm not sure I want to purchase from them again anyway. Besides they had a Black Friday sale for 20% off in November so it doesn't particularly feel like a fair recompense for being without my ring for 3 months. The good news is the Sarah O team was always very responsive and respectful and owned their mistakes. -denial would've been much worse. Just very unfortunate that it takes so much advocacy and the fact that you as a non-professional really have to double check their work and make them do it right rather than them doing it right the first time. We have a family friend who also purchased their engagement ring from here within the past year or so and while they didn't have the same construction issues their ring was A MONTH DELAYED. They had to replan their whole engagement plan. And as I mentioned my sister got her rings from here years ago and hasn't had a problem, hasn't lost a stone so. ‍ idk maybe their production system changed. I like my ring- but I bet I could find a ring I like just as much elsewhere. That's what I suggest you do. ..... Will update this review should the longevity of my ring turn out to be an issue.

    My boyfriend and I have been really disappointed in the service we received at Sarah O. Our…read moreappointment space was claustrophobic and we were rushed discussing a custom ring. We were required to submit a $200 non refundable deposit before even seeing the design of the ring, which I thought was ridiculous. The biggest red flag was the price. With a simple custom design using a 1.5ct lab grown diamond and yellow gold we were quoted near $11,000. The stone itself was quoted at $2,000 which is insane for a lab grown diamond. We went somewhere else for comparison, and learned their price to create an even more customized ring with a larger 3ct lab diamond the cost was only $3,500. Sarah O has some beautiful pieces and most of the staff are so nice, but our experience made us wary and I wanted to share our experience to make sure other couples consider their options for comparison before paying potentially unnecessary premium prices. Do your research for fair prices for the center stones you want. Every person's experience is unique to them, I hope this was helpful!

    Fifth Avenue Designs

    Fifth Avenue Designs

    4.7
    (38 reviews)
    $$$

    I was amazed at the timely and wonderful work done on my ring, to repair the portions on a setting…read moreand see the finished work cleaned and polished to look as lovely as it did 46 years ago! I've had other jewelers clean it, but not too this amazing degree! One very happy customer, and will be returning in the future. 5 stars

    I brought in a bracelet and a ring to this store. For the bracelet I wanted the clasp replaced…read more They told me the price, I approved it, I thought all was well. I went to pick up the bracelet and I didn't get my old clasp back. The staff acted like I was insane for wanting my gold clasp back and told me it was "baked into the price". I was told over a week ago they would try to get it back for me though it was likely "destroyed" by the jeweler but haven't heard a word from them. I've never had jewelry repaired or replaced before and not received my original items back. The ring I brought in for a quote and was a family heirloom. Due to a miscommunication, the jeweler did the work without getting my approval, not understanding I only wanted a quote at the moment. When the store called me to tell me what happened they told me it would be over $600. When I declined to pay that as I only wanted a quote, they called me back the next day and offered to "meet me in the middle" and I pay half. I again decline. Ultimately they did the right thing and didn't charge me. I do want to say the work done was beautiful but they kept the gold clasp from my bracelet and made changes to an heirloom piece of jewelry I wasn't yet ready to change without my approval. I will not be trusting them with any of my jewelry in the future.

    Morgan Sonsthagen Jewelry Design

    Morgan Sonsthagen Jewelry Design

    4.4
    (17 reviews)

    My partner & I went in 1 day to see about getting some of our great grandmothers stones reset for…read moremy forever ring. They quoted me $1500-$2500 what another jeweler around the corner quoted me $500-$700 for. While the 2 women who helped me were mostly pleasant, it felt like 2 semi-amateurs giving me an absurd quote for a "pre-existing" setting. When they mentioned the jeweler using the cad program, they told me that to set each stone is $100. I find this crazy given the quote from the place we visited after this. They also recommended I bring more gold in as trade when the other jeweler said the gold from my original ring && 1 other was more than sufficient to have my new ring made. Lastly, what the biggest standout was for me on service was the second jeweler I visited was very professional & even came down from his work space to look at my stones w/me as. As I was explaining what I wanted, he was able to sketch out EXACTLY what I wanted...not attempting to put it in a preexisting design. All in all, it felt like this jewelry store was more into the business of selling pieces rather than making. I'm giving 1 stars because of the absurd amount I was quoted, the lack of care for making a custom piece (not meeting w/the jeweler) & the disinterest felt by both women to work w/us. If you want a great designer who seems to really care, visit Doug at Pierret Designs. You won't be disappointed, he's been in the business for 50 years & you can certainly tell.

    They have repaired and appraised my beloved vintage engagement ring. I have also sold gold jewelry…read moreto them. Super nice, knowledgable & professional. I trust them.

    Musselman Jewelers - jewelry - Updated July 2026

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