I was in downtown Mesa for a music event. My group and I were hungry and The Salted Knot caught our…read morenose. The smell is luring and the vibe was inviting. The owners were present, working along their team. A real small business owned and operated by your community. As a business owner this was such a great place to visit. As a foodie this was the best pretzel experience I've ever had.

We were looking for something light to eat while visiting downtown Mesa, and we happened open this…read morelovely pretzel shop The staff were incredibly friendly and helpful. We were given suggestions, clarification on menu items, and we were also never felt at all rushed to make a decision and order. Our orders were brought out to us in a timely manner, and they even came by later to check on us and bus the table some. Our orders were plated nicely and everything looked and tasted great We chose to sit outside, but there is plenty of seating on the inside. The interior is deceptively spacious. There is a long bar with pretzels and other baked treats. The menu is posted clearly behind the bar. The decor was fun and quirky. I enjoyed their chef my songs for "good pretzels for good people (and the other ones too)" Their literal bread and butter is pretzels, and they have a variety to choose from like original, garlic Parmesan, pizza, cinnamon, Italian, everything seasoning, etc etc etc. They also have flights of pretzel knots where you get a chance to try a variety of five. Each pretzel or knots comes with a dipping sauce that includes but is not limited to nacho cheese, beer cheese, sweet cream, marshmallow fluff, marinara, ranch, etc There are even pretzel dogs and other pretzel fusion dishes. If you're thirsty they have soft drinks and specialty coffee options Everything tasted delicious. Both the nacho and beer cheese worked well with the original pretzel and the knots flight Some tips: Parking is limited, but we visited the downtown area a few times, and we were lucky enough to find spots each time Try the knots flight to get a variety. If you have a sweet tooth, the cinnamon sugar pretzel is the choice for you Cheers!

I was on my way into Sweet Republic just before Christmas when I spotted Painted Pretzel a few…read moredoors down. Since I love pretzels, I was imagining all sorts of delights. Hard pretzels in knots, twists, and rods covered with the finest chocolate. Freshly baked soft pretzels salted, or rolled in cinnamon and sugar, or butter and garlic. You name it. They were going to sell it. Well I was sorely disappointed. Upon entering, I realized this is probably more of a mail order type business. No soft pretzels, either. They specialize in pretzels dipped in chocolate and topped with nuts, candy pieces, etc. There were some boxes of pretzels already made up, and we purchased a few. The honey wheat pretzel rods were actually pretty good, the small bite-sized pretzels were nothing special. The chocolate was a nice quality, but not the best. Although they hand dip all the pretzels, they do not make the actual pretzels. So if you're on a local foods kick, which I'm not, this isn't the place for you. Not bad to have around the house and for gifts to pretzel lovers or corporate gifts as they are better than the products you would find in most grocery stores. I was just hoping for a little more.

If I could give this company a zero I would. I ordered the product a month ago and despite getting…read morean email confirmation which contained my order# the company never shipped the product. I contacted the customer service department via email and to date have not received a response. They took my money and never shipped the product. This company has very poor business practices. I will now have to endure the inconvenience of having to now dispute the charge with my bank. Mark Cuban should never have invested in this company.

Love a good soft pretzel! Was craving one last week and though I have some places near me with…read moregreat Bavarian pretzels I was not willing to drop that much money on one. Got pretzel bites and they give you a lot. I will say they were a little overly chewy but not bad at all. Would come back for sure!

The owner is extremely greedy. Steve owns most, if not all of the walmarts in the phoenix area and…read moreapparently this wealthy man thinks he needs to charge $5.95 for a pretzel!? That's just a boring, regular pretzel, with no dips or any upgrades. Think about who your customer is. Most people are cost conscious and that's why they are in walmart. I met an owner of another wetsel's pretzel in california who told me the food cost to make a pretzel is under 45 cents. So corporate man, steve thinks he needs to charge 13 times his food cost to compensate for labor and rent, and so we can make a huge profit. Foolish. Stopped in during lunchtime and did not say a single other customer buying a pretzel. Maybe if this greedy man lowered his price to under $5 he would see way more sales and make more money?! If you add a dip, and then with tax you are at over $9 this pretzel stand is not in some fancy mall, so why this dumbo thinks that's the right price to charge... and then not see many sales is beyond me.

OMG this was the worst service ever today (2/15/26) at the Chandler Fashion Center Mall and I'm…read moreold! Lol. Wife and I walked up to the counter and we were the only customers. Worker there (heavy set dude) said it will be 3 to 5 minutes before we would be served, I thought he was joking. He said it again, "5 minutes before I can get to you". Mind you there was no other customer in front of us. We promptly left and went upstairs to Wentzels. They had a line of customers 5-6 deep and we know why. Aunty Anne's was literally discouraging customers from buying their product. Say yes to Wentzels and a hard NO to AA here at the Fashion Center Mall in Chandler.

Extremely disappointed at the dishonest employee who took my order on July 7, 2024/ 5:06pm inside…read morethe Chandler Fashion Mall, Arizona location. I ordered a sweet almond pretzel and a small lemonade, she greeted me with a smile and there was no problems with the interaction while taking my order. I asked her, "how long has this pretzel been out?" *pointing at the hot display case* She stated "20 minutes?" Then I proceed to ask her if it was alright to get a fresh one instead. & that I am willing to wait. she said ok, she'll get me a fresh one. I was happy that she was nice enough to do that for me so I tipped her 20%. BOYYYY WAS I UPSET WHEN I SAW HER PUT THE OLD PRETZEL FROM THE HOT DISPLAY CASE IN TO THE BAG, HIDE IT ABOVE THE SHELF SO I COULDN'T SEE IT, WAIT 2 MINUTES BEFORE HANDING ME THE SAME OLD ONE SHE BAGGED UP FROM THE CASE. The dishonesty of that employee made me really upset. I don't like to argue so I just gave the pretzel benefit of the doubt, I stood in the front of the register, took a bite from it & it was HARD. I let my son try it too and he didn't like it. So I asked the same dishonest employee if we could just exchange it out for a cinnamon sugar pretzel instead hoping that it might be softer. The dishonest employee looks at her co worker and her co worker looked annoyed, the coworker grabbed another old regular pretzel from the hot case, "sugared" it up and hands it to me. It did not look like the normal cinnamon sugar pretzel that we're use to eating. The pretzel was not soft or sweet. It was hard, salty, and not that much cinnamon at all; taste was really off. Anyways, I threw one of the old pretzels away, gave the "cinnamon sugared" one to my husband because that man can eat anything and I hate wasting money in this economy. & As for that dishonest employee+ coworker: I hope you guys get the chance to read this feedback to please tell your customers next time that you and your staff do not want to make fresh ones for customers who're willing to wait so that we can take our business elsewhere. Felt like I wasted my money on bad pretzels and warm lemonade. Bugged me so much that I seriously wished I didn't tip because you guys absolutely did not deserve it.

Since day one I've come to love this place. When made fresh these pretzels really are something to…read morewrite home about. The staff for the most part is pretty friendly and willing to make you a fresh pretzel upon request. This time around my mom and I decided to also try the mini hotdogs pretzel. OMG they were straight from the oven and I about lost my mind after taking that first bite. It was heavenly! Love this place! I'll definitely be back again!

"NEVER AGAIN. THINK TWICE." This was a huge disappointment!…read more - overpriced - low quality - fake tasting cheese (gave me a headache) - not worth it! Trust me you're better off spending $11 elsewhere to get a whole meal! I will never make this mistake again!

This place is located inside the Desert Sky Mall. I tried out an 8 piece mini dogs and a mango…read moresmoothie. The service was amiable and on point, but the food itself was of an average, forgettable quality. This cost me $14.92. There's only a couple of very small tables at this section of the mall so you either eat at one of those, or one of the benches, or walk all the way to the other side of the mall to the actual food court if you want to sit and eat.

The pretzels were so delicious and they have such great service I highly recommend giving them a…read morevisit!!

I have gone here a few times when leaving Walmart, I have always had a great experience. Until…read moretoday it's a Sunday so they open at 10 I was waiting around 955 , no one said anything to me until I asked they said they would be ready soon. It was all young kids working and where goofing around I didn't get my pretzel for about another 20 mins after that. When a place open at 10 something should be ready nothin was at all. I really had a craving for pretzels or I wouldn't have waited at all. The guy did only charge me for one item which was nice, but it was very unprofessional on the timing

From the owner: Welcome to Auntie Anne's located at 4915 N Pima Rd. Our soft pretzels are made with delicious…read moredough, twisted and baked to a golden brown perfection. A visit with us will satisfy all of your snacking cravings.

The basic pretzel is yummy. The counter employees have always been friendly and helpful. That's not…read morealways true of mall workers. Auntie Anne's /Cinnabon is simply a walk up counter on second floor. There isn't really a place to sit nearby. Luckily most of this food sold here is easily consumed while walking. It seems to be popular things to stop and get something here after a movie at the Harkins movie theater 100 yards away.

Juan's service was friendly and inviting. The original pretzel is tasty and tender with a delicious…read moreside of cheese and marinara that one was kind enough to warm up for me :-) the original lemonade is also delish...a tad on the sweet side. I would've liked the pretzel a little bigger and warmer but Juan's five star service made it worth it :)

Went to wretzels and Bryan treated us with the best customer service! Super friendly and really…read moredelicious food, literally 10/10!

Terrible customer service, 18 dollars for pretzel bites is insane along with 2 dollars for the…read moreicing for the pretzels in a half field 2 ounce container 1/10 I don't recommend. Go to Amie's save your money.

We recently used Fat Freddy's Catering for my parents' 40th anniversary party, and they were…read moreabsolutely fantastic. The food was great--everything was fresh, flavorful, and a hit with all of our guests. But what really stood out was the service. Bradford went above and beyond in every way. He helped keep the party running smoothly by picking up plates, keeping things organized, and even making to-go boxes for guests at the end of the night. He was an absolute rock star and made a huge difference in allowing us to relax and enjoy the celebration. Couldn't recommend them more highly!

We loved working with Fat Freddys for our son's birthday party! The team gets back to you in a…read moretimely manner and work with you to pick the best options for your event. The amount of food provided was more than enough for our group! We had leftovers for a few days after! I also appreciate the team member who dropped off the food and explained all instructions for the food. we will use them again!