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    Mutt Management

    3.0 (1 review)
    Open • 9:00 am - 9:00 pm

    Services - Mutt Management

    Private dog training

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    8 years ago

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    No Leash Needed

    No Leash Needed

    (62 reviews)

    I recently moved back to the area from Texas with my 2-year-old puppy, Sophie. Since I work fully…read morein office, one of the first things I did was find a play place for her. She passed the temperament test with flying colors, so I signed up for a monthly membership and took her several days a week with no issues. Because things had gone so well, I signed her up for a week of boarding while I took a trip back to Texas to finish packing up our house. On my drive back, I called No Leash Needed, paid for her stay over the phone, and gave them an ETA for pickup so I could move quickly once I arrived -- it had already been a long day, and I still had to unload the moving truck and be up early for work. The girl who took my payment said Sophie's things would be waiting up front. When I got there, her things weren't out, and I was told she wasn't there. I explained that wasn't possible -- my family was still in Texas, and there was no one else who could have picked her up. Instead of checking, staff kept insisting she wasn't there. Eventually, someone went to look, and 15 minutes later came back out with her. I didn't think much of it at the time and went straight home since we had a busy night ahead. Once I was home and got a good look at her, I noticed several marks on the left side of her face -- chunks of fur missing and dried blood. I took pictures immediately and called No Leash Needed. The girl who answered said no one had seen anything or knew what caused it. When I said I had photos and needed to speak to a manager, she claimed both managers had already left, that she didn't know how to reach them, and that no one had their numbers. After going back and forth, she suddenly produced a number for the day manager, Savannah, and put me on hold to call her -- then hung up on me after several minutes. Since they were still open, I drove back to the facility for answers. Winter, who was working, only offered to reimburse me for that day's play and the previous night's stay. I told her I wanted the full stay reimbursed and asked again to speak with the manager she'd clearly just been on the phone with. When I still wasn't getting anywhere, I called the Rock Hill Police. No one at No Leash Needed was helpful that night. Even with police present, staff wouldn't provide manager contact info beyond names, and continued mopping floors and closing up while the officer and I stood there waiting. No one offered any real help. It was bizarre!! The next day, GM Whitney called and apologized, admitting staff had mishandled everything and lied about not being able to reach management. I told her the marks were devastating, but what upset me most was still not knowing what actually happened. She agreed and said she was disappointed in her team. I appreciated the call, but the trust was gone. Whitney was the only one who showed real concern -- everyone else seemed focused on covering themselves. She can't run the place alone, and still relies on that same staff. I hesitated to post this, but too many friends who've seen Sophie's face pushed me to warn others. Dogs are innocent, and it kills me I put her in this situation. If I had this much trouble getting answers after, I can only imagine how little help she got when it happened.

    We brought our corgi in for puppy school and I couldn't say enough good things about no leash…read moreneeded on Manchester ! Amanda was amazing, she was patient, kind and worked with our schedule!! Thank you so much for training Fiona, I've seen such improvement! I will continue to bring both of my corgis there , they are really a great location!!!

    Kamp K-9

    Kamp K-9

    (5 reviews)

    This place is a life saver for my high energy lab. I hate leaving my dog at home all day while I'm…read moreat work, then feel guilty if I have evening plans and she has to be alone again. She tends to get destructive when left alone too much, but Kamp K-9 solves this problem and wears my dog out! I love that it is a kennel-free facility. The other options in the area kennel the dogs for a good portion of the day, which seems to defeat the purpose of day care. I love that when I pick my dog up from Kamp K-9 I can tell that she has been playing all day.

    I know what most of you are saying- "daycare for your dog, you must be one of those crazy pet…read morepeople who buys your dog clothes." Well I love my dog and besides the occasional elf ears (Christmas) and bunny ears (Easter) I do not try to make my dog be a person or my child. But am content to let her be a happy, well loved dog. And that is why I cannot say enough good things about Kamp K-9. In STL pet owners do not have very many choices when it comes to pet Daycare. Many of the places charge you as much as human daycare. These places make your dog sit in a cage most of the day and only have playtime a couple times a day for an hour or so. Kamp K-9 is different, no cages all play with time for eating and a nap. The dogs come for an evaluation day where if they play well with others they are placed in a "playgroup" of 8-10 other dogs- and let me tell you they love this. My dog is shy at places like this- she literally sits on my feet, but she loves Kamp K-9 now. I had to drag her in the first day but when I came to pick her up the first day I had to practically drag her out because she was having too much fun!! They play both inside in a huge warehouse space as well as outside and they take 1.5 hour nap. I don't know how they get them all to sleep but they do. How do I know this well- everyday they take tons of photos and put them on line. If your dog is there you have a password to look at the photos. So you can kind of keep tabs. My dog the shy one who sits on feet is always standing on a picnic table or block with other dogs sitting around her. We like to say this is when she teaches the other dogs things like "if you don't eat your dog food for 2 days your owners will give in, and give you people food." and other ways to stick it to the man. The only downside is you have to have your dog there by 9:30 AM. I work a strange schedule and before noon I actually have time to be with my dog. So now she just goes occasionally but comes home happy and exhausted every time!

    Mutt Management - pet_training - Updated September 2026

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