I've worked with Andrei and Lyndsey for a few years now and they are excellent…read more I appreciate that they are quick on communication whether that's call, email, or messaging on the Edward Jones app. Andrei makes me feel comfortable with my investments. I call him for any financial question that I have and he's helped guide me to making the right decision that works best for me and my 'ohana. I would highly recommend Andrei to anyone that is looking for a financial advisor.

I cannot recommend Andrei highly enough! Working with him has been an absolute game-changer for our…read morefinancial well-being. Andrei possesses an exceptional depth of knowledge and a keen understanding of both domestic & international financial markets & trends that have significantly benefited our financial strategy. From the very first consultation, Andrei took the time to truly understand our financial goals and crafted a tailored plan that not only met but exceeded our expectations. His financial literacy, regulatory knowledge, & overall strong communication skills help us to understand complex financial concepts clearly all while ensuring we are confident & secure every step of the way. What sets Andrei apart from other advisors is his dedication to personalized service. Andrei truly listens to his clients & is incredibly responsive and proactive. He is always staying ahead of market trends and adjusting our portfolio accordingly. It is this proactive approach that has not only safeguarded our investments but also maximized growth opportunities. Moreover, Andrei demonstrates a genuine commitment to our financial success. He regularly provides updates and recommendations that align with our long-term goals. And goes above and beyond, doing extra research, to ensure that we are comfortable with the strategy that we have in place. If you're looking for a financial planner who combines expertise with a personalized touch, look no further than Andrei Ichinose! *BONUS! Branch Office Administrator, Lyndsey Marrel is an absolute joy to work with. She is so very kind & personable all while keeping the same standards of professional excellence.

They have always been great and helpful with helping with Moms taxes. Virgie and team helped my…read moreelderly mother get updated with all her taxes and past taxes.

Located inside Don Quijote, Waipahu this office offers tax services and financial planning. I go…read morehere during tax season only and see Leo. Leo, his wife and daughter operate this family business and I feel they do a great job. Leo is fair and honest and offers great advice with our tax filing. I would strongly recommend them!

5/13/25 Not too often do I come to this branch for service…read morebut I would like to extend my gratitude to the assistance Vice president at this establishment. The woman today had assisted me with my transactions and provided both genuine care and support for my situation and time of need. She was very professional with my encounter. She is very patient and accommodated my every need. Most times, dealing with customer service, not to often can you talk with a stranger on a personal level as if I'm talking to a family and friend. This representative did just that and I applaud her for her efforts. Thank you again and hopefully other customers can also receive this type of service.

What a waste of time. Couldn't cash a check because I don't have a debit card. What kind of "bank"…read moreis this?

Banking in Waipahu, Oahu, Hawaii…read more.. My aunty has her checking and savings accounts at American Savings Bank. We have been calling every month to transfer money from her savings to her checking. I thought that it was strange that her accounts were only in her name. I asked if she wanted one or both of her sons on her accounts... to be safe... in case she goes into the hospital again... She agreed. I parked in the shared parking lot at Waipahu Town Center. Located right next to Longs Drugs Store, American Savings Bank has two Automated Teller Machines outside for after hour transactions. They close at 5pm on Mondays through Thursdays; 6pm on Fridays; and 1pm on Saturdays and Sundays. Inside the spacious, clean environment, there were two visible tellers. Another customer was waiting for the 3rd teller who was in the back. I grabbed an office chair from the office on the end so aunty could sit down while she waited for her turn. A teller finally was free to help us, but she couldn't do everything that we requested. The Assistant Vice President, Jill, came to our aid. We followed her to her office and laid out some documents. Jill did as much as she could. We will keep in touch and finish this transaction tomorrow. Thank you! Note: checks are $28.50 per box - hopefully, this fee can be waived!

I HAD SUCH AN AMAZING EXPERIENCE AT THIS PLACE! Miss Louella Villanueva is the most amazing and…read moreefficient personal banker I've ever met! If you want a fast and easy service, I HIGHLY recommend that you go see her at the Waipahu branch. Thank you again Miss Louella!

I am giving a 1 Star Review to Bobby Gibbs at Edward Jones based on how my account was handled. I…read morewas recommended by a friend to try Edward Jones in Kapolei. His Rep was Kevin but I wanted to give Bobby a chance to earn my business. I had funds at Fidelity and Charles Swab and was looking to move my Fidelity account with someone closer to home. I made an appointment with Bobby Gibbs and we talked about what I was looking for. I wanted to mirror what I had at Fidelity and have my new accounts at Edward Jones be the same and then make changes later. On our second meeting, he had a selection of funds for my Traditional IRA he wanted me to invest in. I went with his recommendations. As soon as my funds went into these funds/stocks everything began to drop rapidly. I was disappointed because he is the expert. The drop continued for months. I wanted to open a Sep IRA account, instead he opened a Roth IRA. I wanted to switch to a CD and told him I would take a loss. He said he would watch it daily but never called me to let me know when the stock would go up. There were times when I could have lost much less if he would have called me or acted on it. The opportunity came and went. I finally had to go back into the office and insist he moves everything into a CD. I had lost trust in him. Some of the information he gave me was inaccurate. I visited his office several times relay my discontent but he never caught on that i wanted to sell. He does not act or respond quickly on my interests. In the end, I could no longer reward him with caring for my account. My mistake was I trusted Bobby. I should have transferred my Fidelity account to my Charles Swab account and never bothered with Edward Jones. Don't make the same mistakes I have made. If Bobby is handling your account make sure it's what you want and not something he recommends because, in today's economy, his strategy is a Big Mistake. He even closed my account while my fund was not completely transferred. I received emails with notifications of new documents, but I was not able to access them because he locked me out. "Update" I received a letter from Edward Jones Corp with their finding, which was as expected. They said they went by his notes. The truth is Bobby and I had talked for over 72 hours in regard to my account. Edward Jones never reached out to me. They performed a mild review of my account and are wrong in their findings that Bobby Gibbs did not misrepresent my needs as an Edward Jones Client. My advise, you would be more successful using Chat GBT. Don't make the same mistake I made, trusting Bobby Gibbs. If you do, you will be disappointed. The good news, no thanks to Bobby, I was able to recover my losses with the help of a friend and Chat GBT.* Save your money and go to Charles Swab

Courteous and fantastic employees! They are helpful at every branch I visit!…read more Never had any problems at any of the branches. They have had my business for some time.

I was heading to Europe and wanted to purchase some euros(their cutrency.) I called BOH since I…read morehad gotten yen from them before. They said it could take more than 2 weeks. i needed i sooner. I inquired at ASB and was told you order it on line. That was easy and simple. it arrived in a few days. i was contacted to come into their branch. wow! loved their speediness. Very secure. You sign that you received the bills after the teller counts it out in front of you.

Ramos Tax Service came highly recommended by my husband's co-worker, and I'm so glad we decided to…read moregive them a try. For the past ten years, I've dreaded tax season because we're in a higher tax bracket. We used to go to another accounting agency, but over time we noticed they weren't really taking the time to thoroughly go over everything with us, and their fees kept increasing. Enter Ramos Tax Service. Although they do not take scheduled appointments, the process was still very easy. They have parking available, and once we checked in, I believe our wait was only about 20 to 30 minutes, which honestly was not bad at all. They even had snacks available while we waited. Once we were called, Noemi was incredibly friendly and helpful. Even though we ended up owing taxes, she took the time to carefully review everything with us, which definitely eased some of the sting. She also gave us very helpful suggestions for next year to help minimize what we may owe. And their fees? Very reasonable. Do I recommend Ramos Tax Service? Absolutely.

First time here, founded on Yelp. Based on good reviews, decided to give this place a chance…read more Filing late this year and needed to get my taxes done before the dead line! Luckily they accept walk ins. I signed in about 1040am and got called around 130pm. Mrs. Ramos was quick and kind. Seems like when I got to her all of my information was inputted into her computer. Might've been her assistant that sat next to her helped her input all the info's, to speed up the process. I sat with Mrs. Ramos for about 10 minutes and I was done. The outcome of my tax return was not the outcome I wanted but oh well. It is what it is. I feel no matter what, taxes is always owed on my part. They charged $150 for service which I think is fair, based on what others are charging to do taxes now days. If you do decide to come here, expect to wait. They do have a lot of clients and new clients as well, based on my observation while I sat and waited. The waiting area is clean and comfortable. They provide snacks to purchase, cost is about a dollar each. Parking can be a little difficult, as they have about 6-8 stalls in front of their office. I believe you could also park on the street and walk over. Location is right across the street from Honowai elementary. Not sure if I'll return next year, but I'm glad I gave them a chance and I'm glad they took me in as a walk in because I needed to get my taxes done ASAP.