Walked this morning into the office I was immediately greeted by this young lady named Daana Lopez…read morewho with a smile welcomed me inside the office I personally always have issues obtaining auto insurance because of the value of the vehicles I own but this time was not the case, she was easily available to find me a great rate for my four vehicles Not only that, as well she advised me on coverages I didn't know about and find them important to have You never know the situation you can be involved in,very professional and knowledgeable If you're looking for auto insurance I highly recommend you to come here and ask for Daana Lopez

Very professional and helpful, the customer service was amazing! Manny was extremely helpful!read more

Open 7 days a week!!! Dmv Services available!!!…read moreAvoid those huge lines at the DMV!!!! Bilingual staff !!!

Alfredo explained the coverages with great detail, informed me of prices and packages available,…read moreand advised me on the best options for my vehicles. I requested a vehicle name change and he was able to do just that with a great attitude and timely service.

AMAZING customer service..!! Chris was ACTUALLY helpful, i went to the one on Washington blvd and…read morewas willing to work with me, i tried progressive and Geico, no one came even close to being this helpful, not to mention the prices.. 10/10 in my book HIGHLY recommend!

Great Service. Very Professional…read more You will leave satisfied. I would recommend anybody getting any type of car insurance. They will work with you.

Ms Kelly helped me find the best coverages for my car at the best price. I like the service at this…read morelocation. Glad I got my insurance here!

They suck! No customer service skills! They keep the all the money you put down on your buy! As…read moresoon you cancel with them they will not return what is owed to you! But I guess that's like all insurance unless you pursue constantly! But keep what little money I was owed back! Help with your business!

These ladies are the best. I've used them for years. I've shopped around for auto insurance all…read moreover LA, and it's worth it to drive out all the way here instead of just going with the sharks in my neighborhood just for the competitive rates they offer. In-and-out within 30 minutes (and that was because I asked a lot of silly questions too), and then I'm already insured.

I have been using Westex for years...BUT the phone number is out of order and their Email does not…read morework either! So if anyone has a current phone # and or an Email ? That would be GREAT!!! Please post here... Thanks!

I have been calling for months now trying to get my new vehicle under my policy and every time I…read morewould call it would be a 15-60min hold and when a representative finally picked up, they would ask for my policy number, tell me they'll be right back, then hang up and never call me back. Now it sounds like I am writing a bad review but I wish I could give these 5-stars to one specific representative. Agustin Ortiz from the corporate office was beyond amazing. Not only did he call me back when the call dropped but he stayed on the line to answer all my questions and gave me his ext and email in case I have any further questions. He was extremely professional and competent. I cannot say the same for any other rep working as Adriana's Insurance as some of them would hang up when they didn't know the answer to a question. I truly hope this company recognizes Agustin's capabilities with a promotion as it is well deserved for being patient, knowing, and saving this company's reputation from another bad review.

Im not one to accusations, but I have waited too long for them to send me a response, about the…read morehelp I asked for.

Carla is really loud and her breath stank.. Everyone else is nice at this place, I just don't like…read morecoming when Carla is there...

Worst customer service ever! I went in and the person that was signing me in asked one of the other…read moregirls if she should send me to her, the other girl straight out said I don't want her. Then after I tell her that I'm there to cancel my policy she takes forever and then tells me oh I have to "quote" you again. I said no I don't need you to quote me again I need to cancel my policy that's it. Then she takes her sweet time some more and then at the end she just says okay you're done. And I ask her for something in writing that shows I was there to cancel my policy and she said they'll mail it to you. I asked her again if I can have a copy of the cancelation and she said no she didn't have anything. I put 1 star because I can't leave it 0 stars but they don't even deserve any stars

Ashley Galindo--wow, you are simply amazing! Thank you so much for your outstanding customer…read moreservice and the care and attention you gave me. I truly appreciate you! Your work ethic is exceptional, and it really shows. Thank you for going above and beyond. Keep up the amazing work!

The agent that help me, was Evelyn she found me the best price on insurance, excellent customer…read moreservice. I did not have to wait a long time for service. she explained every thing to me, I purchased Freeway insurance through Evelyn. Thank you for doing an amazing job.