Pleasantly surprised that getting insured could be such an...enjoyable? experience?…read more Lawrence and his team were prompt, professional, and a hoot! At no point did they make me feel like a total dunce for being my big age of 26 and still weary about navigating the insurance world, I learned a bunch on my way out too! Big thanks to the team :-)

Lawrence and his is the best! They are knowledgeable, professional, and truly care about their…read moreclients. They made the entire process easy, found me the perfect coverage within my budget, and answered all my questions with patience and expertise. Highly recommend!

BEST RATES !! BEST CUSTOMER SERVICE ever !! I first signed up for an auto insurance policy with…read moreSam, then I also switched my Home Insurance here too. I'm so glad I did, not only did I save money, but I truly feel that Sam and his team listen, care, and put their clients first. You will be in good hands. They are always there when I need them. Sam always answers my calls, addresses every question and concern, and provides guidance that gives real peace of mind. He's extremely knowledgeable, and it shows. I was involved in a car accident last month, and despite being someone who normally worries about every little thing, I didn't have to stress at all. The entire process was smooth and easy. Sam and his team deserve much wider recognition for the work they do. I wish more people could experience and benefit from the level of service they provide. Thank you again, Sam & team!

I can't say enough good things about Sam Chau Farmers Agency in Pasadena. Sam and his team are…read moreincredibly knowledgeable, responsive, and genuinely care about protecting what matters most to their clients. They take the time to explain coverage clearly, offer thoughtful recommendations, and make the entire process smooth and stress-free. Whether it's home, auto, business and LIFE insurance needs, you feel confident knowing they're proactive, detail-oriented, and always looking out for your best interest. It's rare to find an agency that combines professionalism, integrity, and warmth so well - but Sam Chau's agency delivers all three. Highly recommended!

We have been customers of Lily's for about a decade now, and truly appreciate the professionalism…read moreand reliability her team has consistently delivered. Highly recommend her services!

This review is way overdue. It's not where you have your insurance, it's who you have your…read moreinsurance with. Hands down the best, most caring and thoughtful insurance agent I've ever met. You can be sure you are in great hands with Lily and her team. She is my first go to when my friends and family need a quote for insurance.

Alicia is the best. Always does what she says and follows through. She is a great testimony of how…read morean employee should be. Very knowlegable too.

Aways responsive and helpful! Truly appreciate their support through various business needs over…read morethe years.

My husband and I have been with this insurance for a long time. Always great costumer service and…read morevery attentive. I was adding another car to my policy and Daniela helped me out:) she was very friendly and guide me in what benifit me more. Thank you Daniela for your great costumer service.

10/10 SERVICE!!!! Typically anything having to due with my…read morecar is a nightmare.. but a HUGE thank you to Daniela!!! She helped me throughout the process of purchasing an up to date insurance policy that worked for me! It was so easy and she was VERY knowledgeable about all the policies and procedures I needed to go through to be able to hit the road with the right coverage!

I've gone through a few different companies for auto insurance from State Farm to AAA, and now…read moreFarmers and I never felt completely satisfied with the service provided. My questions were rarely answered thoroughly until I transferred over to Farmers. Anthony and his team have been amazing and have truly met my expectations with auto, life, and renters insurance. So far, I haven't encountered any issues, and the process has been smooth from the start. I definitely recommend getting a quote from them if you're in the market. They go above and beyond to find coverage that fits your needs and what you're looking for. Quite an elite team! Always grateful for their help.

Anthony Soriano was such great help when trying to find my mom auto insurance. He immediately was…read morefriendly and welcoming and offered great service. My mom spoke highly of his abilities to find her great policy without compromising coverage options. Thank you Tony for all the amazing help and I highly recommend to anyone looking for a new agent.

Hands down the best insurance agency in California. We were shopping for our family auto policy (5…read morevehicles & 4 drivers) before the May renewal comes up. Our current insurance was reluctant to allow us to add our adult son after he moved back home last month. Steven Lee & his team, Shirly, managed to provide us with a quote, and have our adult son added on to the new policy, all in one business day. Knowledgeable, helpful, and professional. We highly recommend Steven Lee Farmers Insurance Agency.

After graduating college, I was going off my parents insurance and when I got a new car I had to…read morefigure where to buy insurance. I honestly was very clueless about insurance so it was a bit intimidating. I requested a quote through Yelp and they responded really quickly, letting me know that it would be good to go into the office...especially for my first time dealing with insurance myself. Shirley was really helpful and walked me through the whole process and all my options. Thanks!! Would definitely recommend this place!

I had moved back from Florida and needed all new California insurance…read more I had one short call and it was all done and cheaper than in Florida!!! Yay!!!! Great office... they were sweet to my daughter gave us cool swag !!! Thank you

I have had Elaine and her team as my provider since 2019 - they not only have competitive rates but…read morealso a friendly/helpful staff to assist when needed. I transferred from Progressive and save hundreds of dollars yearly. Anytime there is an issue, or I need questions answered they respond quickly and efficiently. It is very personalized service, and it is something I wish other insurance agencies offer. Thank you for all you do!

Today I had to come and renew health info with my sis and confirm about renewed health insurance…read more Vivian Huang helped us out! She recognized us from one of our visits a long time ago, which made us feel warm. Even though today was holiday, she was patiently helping us and making sure she answered all our question ! She also followed up and confirmed with me about my new Heath insurance payment info, to see if was processed and set up correctly. I'm always thankful to meet someone like her to help me on my insurance. As customers, we are a bit hesitant to ask questions but with agent like her, make things much easier !

Customer service keep changing phone line, no return phone call. Do not buy Health insurance in…read moreKCAL insurance Agency.

I had a difficult time finding car insurance on my own, and Stephen made finding it quick and easy…read more I was able to get car insurance over the phone at a great price. I will definitely come back again for any of my insurance needs. He was very patient and easy-going. Very pleasant to talk to about what I needed.

Super nice and helpful guy. My insurance rates went up this year so I gave Stephen a call. He…read moreexamined my current policy and gave me some suggestions in addition to explaining all the recent changes in the insurance industry for me. A+ customer service experience.