I had a difficult time finding car insurance on my own, and Stephen made finding it quick and easy…read more I was able to get car insurance over the phone at a great price. I will definitely come back again for any of my insurance needs. He was very patient and easy-going. Very pleasant to talk to about what I needed.

Super nice and helpful guy. My insurance rates went up this year so I gave Stephen a call. He…read moreexamined my current policy and gave me some suggestions in addition to explaining all the recent changes in the insurance industry for me. A+ customer service experience.

Judith was very professional and answered all my questions clearly and promptly. She even went the…read moreextra mile to check up on me to see if there was anything else she could help me with later on in the day, which I appreciated. All in all I am very pleased with her customer service.

Appreciate Lisa give a very professional help to customer she is truly likes help people and she…read moreis very experienced.

I had a good experience with this agency. The service is good and they are patient! Thank you a lot.read more

Good service, nice people, and help me a lot on the car insurance, be with them over 10 yearsread more

BEST RATES !! BEST CUSTOMER SERVICE ever !! I first signed up for an auto insurance policy with…read moreSam, then I also switched my Home Insurance here too. I'm so glad I did, not only did I save money, but I truly feel that Sam and his team listen, care, and put their clients first. You will be in good hands. They are always there when I need them. Sam always answers my calls, addresses every question and concern, and provides guidance that gives real peace of mind. He's extremely knowledgeable, and it shows. I was involved in a car accident last month, and despite being someone who normally worries about every little thing, I didn't have to stress at all. The entire process was smooth and easy. Sam and his team deserve much wider recognition for the work they do. I wish more people could experience and benefit from the level of service they provide. Thank you again, Sam & team!

I can't say enough good things about Sam Chau Farmers Agency in Pasadena. Sam and his team are…read moreincredibly knowledgeable, responsive, and genuinely care about protecting what matters most to their clients. They take the time to explain coverage clearly, offer thoughtful recommendations, and make the entire process smooth and stress-free. Whether it's home, auto, business and LIFE insurance needs, you feel confident knowing they're proactive, detail-oriented, and always looking out for your best interest. It's rare to find an agency that combines professionalism, integrity, and warmth so well - but Sam Chau's agency delivers all three. Highly recommended!

I can't say enough how great Farmers is, so I'll try and keep this short…read more So my home was affected by the Eaton Canyon disaster and I had some ash and smoke damage in and around the house. I hadn't really thought about going through insurance (I was kind of in a literal fog for a bit), until I got a call from a Farmers rep asking if I was OK and if I needed anything. I asked around and many said it would be a good idea to just go through my insurance to cover any expenses to clean up my home and fix any damages due to the winds and fires. So I called the rep back and said I'd like to go through the process of making a claim. The process was very painless and it was all done online. A couple days later, I got a call from a Farmers adjuster and made an appointment to do an assessment of my home. The adjuster came only a few days after the call, all the way from the East Coast. After spending about an hour or so looking over my home, the adjuster went back, did his report, and sent me digitally a full, detailed assessment of what needed to be done and an estimate of the costs. This whole process took only a week or so to wrap up. This was highly unexpected, as I heard from neighbors and others affected by the fires that their insurance was taking forever and in some cases wouldn't even be able to help due to lack of fire coverage. Farmers and Todd Ma's agency is top shelf and came through when I really needed them. THANK YOU!

I wish I could give six stars. THIS IS THE AGENCY TO GO WITH! Todd turned a VERY stressful…read moresituation into rapid fire results. Todd and his staff go above and beyond to help the client. Efficient, professional, and customer oriented for your insurance needs. I am SO GLAD I found his agency!

My parents and I have been loyal clients to Hammer Insurance Services for many years. The entire…read morestaff are exceptional at their jobs. This review is specifically for Ms. Nidia. She has been so helpful in all aspects of insurance matters. She is friendly, efficient, and very knowledgeable. She assisted my family and I with the million questions we had regarding adding a new car to the policy. She makes herself available to answer all your questions. Without a doubt, I would highly recommend Nidia to all of my friends and family. I am truly grateful for the superior customer service she has provided. If you're looking for insurance give Nidia a call..

stephani helped me get the most affordable quote in the SGV & i tried EVERYWHERE. she made the…read moreprocess on getting auto insurance helpful, efficient, & quick. also made sure i understood the policy as i am young & acquiring insurance by myself. thank you !!!!

Adriana's Insurance is exactly like a car dealership, they pretend to give it their all, and once…read moreyou sign on the fine dotted line, you're screwed - don't think about going back to Adriana's Insurance afterwards thinking you'll be getting the same VIP treatment, its not going to happen! I was @ their El Monte office located on Durfee because I had a couple of questions, the agent Marisol asked if I had any other questions because she had to take "this call", personally, I thought that was very rude of her part - I grabbed my belongings without saying another word to her and left - I now refuse to pay that "brokerage" fee and help them stay in business - Do NOT make my same mistake, if you can, go directly through an insurance company without having to use their services, remember, Adriana's Insurance is a broker, you will end up paying that "broker" hidden fee! Not worth it!

Worst experience I've ever had. Made my payment then they called and said it didn't go through so…read moreI make a bigger payment so now im good for 2 months, letter says im canceled, called to clear it. Then another call to say im canceled. All within 2 weeks. Awful customer service.

I have been with them for years since we moved to LA. The insurances seems reasonable and clams…read morewere processed quickly. Also I called to pay my bills was very quick and easy, especially the staff there were very helpful and friendly. I highly recommended.

We have been customers of Lily's for about a decade now, and truly appreciate the professionalism…read moreand reliability her team has consistently delivered. Highly recommend her services!

This review is for my agent his name is Sid Wang. I have to…read moresay from what I been through what just recently happened in my life, State Farm is always by my side and very helpful. My agent Sid Wang is very smart, helpful, thoughtful and professional. He explain all the things very clearly, and help me doing all the phone calls to fix my issues. There always so many insurance company we can choice, but from my experiences, I love to stay with State Farm, they are always my first choice.

We recently got our first electric car & have been shopping around for different insurance policies…read moreand was happy to find that State Farm was the most cost efficient compared to other companies! We had the pleasure of working with Dennis Wang! We've been with another company foreverrrrr & was hesitant on switching over. But Dennis made our transition so smooth. He was so knowledgeable and really went out of his way to make sure we got the best rate for the needed coverage. Ironically, I had an incident as soon as we switched over and I don't know what I would've done without him! I don't speak insurance so l'm glad he does (: I was so stressed and distraught but he helped me file my claim and got me situated immediately. Highly recommend!

Alicia is the best. Always does what she says and follows through. She is a great testimony of how…read morean employee should be. Very knowlegable too.

Aways responsive and helpful! Truly appreciate their support through various business needs over…read morethe years.