Ms Kelly helped me find the best coverages for my car at the best price. I like the service at this location. Glad I got my insurance here!

They suck! No customer service skills! They keep the all the money you put down on your buy! As soon you cancel with them they will not return what is owed to you! But I guess that's like all insurance unless you pursue constantly! But keep what little money I was owed back! Help with your business! read more

Look for Ruben! Very friendly and accommodating. Service overall was smooth and quick. read more

I was looking for temporary insurance and I found this place I called and Yesenia was the one who helped me. I can't recommend anyone else she answered all my question and with a great attitude she was patient with me while I kept asking her questions and questions. I would recommend you guys talk to Yesenia. read more

You call in then they answer after 40 minutes & ask you what do you need help with then they click on you horrible service

I sold my car and stopped using their service. I spoke with someone over text message to cancel my policy, and they told me my policy was canceled. Six months later Adriana's Insurance is telling me my account is past due and I owe hundreds of dollars for insurance on a car I no longer own. read more

Do not trust these people they stole my money, they over charged me $ 300.00 in September 2023,on top of that they have a horrible cervice when you claim your reimbursement, please don't trust adrianas insurance read more

Si son hispanos y están buscando seguro para tu caros corre y corre rápido porque está vieja es una estafadora y no te ayudan cuando tienes problemas y te dejan en la caje pero eso si te cobran cada mes y a punto read more

Worst customer service I've ever tried to deal with. They transfer you to someone else so they don't have to help you. They transfer you to other reps when you ask for a manager or supervisor. When I first activated the insurance policy they overcharged me twice for a past suspended license. Once was fine of course but the second was not valid and they wouldn't help me when I would try calling. (Avoid reps like Humberto and Lucia) Worst scam of company I've ever had to deal with and I suggest you take your business elsewhere. You can find other brokers to get you cheap insurance, don't settle! read more

I was looking for a better price for my two cars, I got full cover for both for $146. They saved me $100 monthly compared to what I was paying. My agent was Neysi, very friendly and super efficient at what she does. read more

I had this company for over 5 years now and every I get a new car I come back! The Service it's great and they always help me get what is best for me , car and family. I will definitely recommend this location! read more

Terrible customer service. Never actually do what you ask from them but they sure do love taking your money. Cant even give you a right budget for adding your car, just charge blindingly. Please don't get this insurance. read more

I went to get an estimate for my vehicle insurance n kelly Jimenez was very nice n friendly very professional she helped me with all my questions n i ended up getting my auto insurance with her read more

I called over the phone to get a quote agent KEYLA assist me i was happy with the price but I wasn't able to go to the office . So she offer me to process my paperwork over the phone ... I was able to fill out my policy from my phone I was so happy I was insured in minutes ... Keyla was awesome to work, with she did awesome job. I highly recommend this insurance company. read more

It's always so easy to renew my car insurance with Adriana's Insurance! Their customer service is great and always save money. Strongly recommend this office! read more

I was so pleased with the service I received with Adriana's. I've had such bad experiences before and they were sure to accomodate to my needs. Highly recommend! read more

Update: Thank you to Samuel the district manager. He was able to really help and make sure that everything was taken care of. Still not quiet a 5 because of everything that I went through. But everything was turned out well. Make sure to really pay attention to all the details and quote other places before choosing an insurance. Do your research. They don't tell the full truth about the deposit that they say is required by the insurance for the first and last months payment. It's truly for their 315.00 broker fee that they do not mention. Kayla who "assisted" me said that it was the first and last months payment on 3 different occasions. I asked if I could cancel the policy and she said of course and that I would get a refund back. I have emailed and called her and of course no answer. I have of course tried to file a complaint but even their website doesn't allow it read more

great customer service they help me explain the coverage for my vehicle and bonus in helping me with my dmv services.. awesome place to go for all my vehicle needs. read more

If could , I wrote rate this zero stars. Never bothered to follow-up with me after the 2nd email. Never coming here again.

Magnificent people to go and get your insurance, they have the ability to help you from the smallest issue to the biggest concern you might have, Adriana's insurance services is your one stop for anything you need from your car insurance to your dmv services they have it all, don't let other people tell you their story come to any of their offices and live your experience. Keep it up, Adriana's insurance una decisión segura. read more

I have experienced the worst customer service in this location. Other than helping with a smile, they act like they have no manners. Luckily I spoke to a lady named Jimena on a (909)291-4040 number and she was more than helpful and understanding. She should train the people working for this location. Thanks you one more time Jimena aka XJT. I would rate you 5 stars but your co-workers made me put a 3 star. I honestly was going to go to another company but Adriana's Insurance should be great full to Jimena (XJT) because her helpfulness made me stay. Hopefully other employees of your company can follow your example. Thanks again XJT. read more

Carros a un Bien bueno precio, Nosotros le puedemos ayudarle aggarar el carro que usted guste. Sin Credito o Con Credito . Por las Calles Western y Olympic . Llame a (805)799-6792 Pregunte por Adan. Nosotros quieremos ayudarlos. read more