1. My Brain Dr

    1. My Brain Dr

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    Cary, NC

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    Integrative Medical Clinic of North Carolina

    Integrative Medical Clinic of North Carolina

    3.2
    (17 reviews)
    11.6 mi

    I very strongly do NOT recommend Karen Saylor NP. I feel I received near malpractice level care…read morefrom her. Her lack of attention to details of my health issues and concerns as she treated me over the past year was appalling. She put me on an extremely high toxic dose of T3 thyroid medicine that has made me extremely ill. I was never informed of what to watch for in the way of reactions (to this med or any of the many supplements she had me take). There is another Yelp review where the same thing was done to another patient. I also received almost no guidance or support in the process of tapering off the meds. I had to pay $25 to ask medical questions. Her answers were always to suggest something I was already taking or something I had already told her I couldn't take as if my chart wasn't even checked. I did not find her care 'integrative'. There was no talk of mind, spirit, or nervous system regulation. No checking with symptoms. Everything was based on $$$$ in labs which were treated with $$$$ in supplements. Her focus was pushing energy when what my system needed was gentle support and nurture.

    I forgot to mention that even from the initial contact that I had with DeMarcus for scheduling, I…read morefelt completely welcomed. He is extremely compassionate and made the booking process very seamless for me. I was in dire need at the time, and he saw to it that I was seen as fast as possible, keeping my availability as well as theirs in mind. Interacting with the team at IMC NC has been nothing short of comforting and miraculous!

    West Cary Psychiatry

    West Cary Psychiatry

    2.7
    (18 reviews)
    0.6 mi

    I want to start by saying that my experience with my provider, Susie, was excellent. She was…read morepatient, informative, and very helpful in assisting me with what I needed. My concerns are with the administrative and billing side of the practice. When I initially became a client of WCP, I initially received needed testing. Later, I needed documentation completed and was informed that I would need to schedule a meeting with my provider to complete the required form. Upon entering that appointment, I was informed about a newer, more updated assessment that the office now uses. I was highly encouraged and offered the option to take that additional test at a discounted rate, since I had already completed the prior version. I agreed and completed the assessment that day and paid the amount, which meant the original purpose of the appointment (completing the form) was not addressed. The following day, I had a second appointment to complete the form via telehealth, during which we went through it together and I answered the necessary questions. After the form was ready for pickup, I was informed of additional charges for both visits, each, that had not been communicated beforehand. While I understand the charge for the appointment where the form was completed, I was surprised by the additional charge for the first visit, where the only activity was being offered and completing another assessment. When I sought clarification, the interaction became unprofessional and dismissive, which was disappointing. Julie then got extremely unprofessional with me in a heated back and forth discussion and asked me "Aren't you about to become an attorney?" Very Unprofessional. Since I am CURRENTLY a lawyer, I will be fighting against this charge. Julie, you need to do better as a professional and as a person. Overall, my concern is with the lack of transparency around billing and the professionalism in handling the discussion around it. I hope the office can improve clarity and communication going forward.

    I had an excellent nurse practitioner, Susan Schleith. I followed her from another practice to…read moremaintain our wonderful relationship. Unfortunately, I too had a negative experience with Julie in billing. She overcharged me for a visit, and tried to under-refund me twice. Very unpleasant person to deal with. Based on the financial issue, I was locked out of my patient portal and was not allowed closure with my therapist. A very unhealthy atmosphere in a practice where mental health should be the primary concern.

    My Brain Dr - alternativemedicine - Updated July 2026

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