This review is Mrs. Natasha Sherrod I just want to let you all know that first of all she is a…read morebeautiful person when I first meet her I told her about my son and she and Mrs Humera Savaja took my son in when I visited other places they did not want to give my son the time day but when I meet them they did not take any time they took him in with open doors. I only have great things to say about them. I recommend that if you have any family members that need to have care around the clock this is the best place in the world to bring your relatives to be taking care of by the best mangers and the beat staff around. They take care of my son better than anyone I ever knew If you all know of anyone that need for their family member to be taking care please take them there. The Yellow Brick House is a very nice place to be all the people their are very nice and they love their job and they like taking of the people that are their for care. People don't realize that when you meet Mrs. Natasha Sherrod & Mrs. Humera Savaja you just saw to Angels with great hearts, The crew is just as great they do their job very well and Just keep up the good job. I want to let everyone know do not believe the bad things that those other people wrote about them because it's not true at all. If you want to know something of anything about this building or the people please go their and see for yourself but I would like if they had a opening house so people can come and see the nice building and meet the owners and the workers and the people their i think that would bring in more people and more business to the compamy. Note for Natasha Sherrod please keep your head up and stay strong you know what you do on a day to day bases to keep this place going and that would be a lot i know that you work very hard and you make all the beautiful things happen all the time. These days to come will be harder and harder but you will run through them like a hard wall that you knock down and keep working like you always do and I love you for that so i just wanted let people know that this place is great and i wouldn't never change it for the world. Thnk You For everthing that you all have done for me and my family.

Horrible place, Natasha Sherrod killed our mother. My mom is on hospice. We brought our mother home…read morefor Christmas and bought her back on the 27th, the very next day Natasha Sherrod called us and said y'all need to come get your mother. Y'all brought her back with COVID, and we don't take care of sick people. My mom is on hospice, we sent the hospice nurse and she confirmed that my mom did not have COVID or even a cold. Natasha Sherrod continued to call us and harass us saying that we could do this all night but you're coming to get your mother. Even hospice was horrified, they called the social worker which they all agreed that we need to get our mother out of there now. Hospice has never heard of such a thing and they were concerned. They arranged for the hospital bed and oxygen and we got our mother out of there on December 31 2023. Sadly at 4:30am January 1st our mother passed away. Truly blessed that she was able to spend the last day of the year at home with family. I believe Natasha Sherrod killed my mother! Thank God she is dumber than a bag of rocks, she put everything in text messages. Natasha Sherrod murdered my mother!

I placed my father in assisted living here and he was there for almost 2 years. The first few…read moremonths were OK but it's steadily declined from that point forward. They did not care for my father. They pretty much left him in his room to rot. The food is almost an edible as I had to order him DoorDash, at least five times a week, hire outside care to come in for 10 hours a week because he was just not getting any attention. The head nurse Angie blames her staff for all of her inadequacies, and David the director does not listen to criticism or make any sort of changes. I would not let my father stay here if it was completely free.

This is a great senior living community, with a warm and welcoming atmosphere and staff.read more

This is a spectacular home for adults who need care. The staff is phenomenal! Kimberly, the heart…read moreand soul of Highland, suggested hospice service which I always thought was for end of life. Hospice should be promoted more in the media. They treated my mother and all the other guests like family. Whenever I stopped by, the guests were always comfortable and well cared for. I GOT VERY LUCKY WHEN I FOUND THIS HOME! When they had special celebrations personal or national they always invited my family to join in.

From the owner: Experience a life that is more simplified, in an easy to live in facility that provides a personal…read moretouch with a lot of convenience, comfort and the securities of home. The rooms here are fully equipped with all of the amenities of a bed and breakfast.

I am so very happy to have removed my dad from Exceptional Living Personal Care Home (ELPCH)…read morebefore it was too late. The very next morning after I moved him out of there, I noticed sores and rashes on his back and immediately took him to his MD the following week. My dad had lost 7 pounds, experienced severe muscle atrophy in his legs and extreme bruising and rashes all over his back and body. None of this was reported to me by the caregivers and none of these issues were present prior to him living at (ELPCH). The doctor was extremely concerned and immediately did some blood work which I am awaiting the results. I am a Nutritionist and I suspect the sudden weight loss was due to malnutrition as I witnessed some of the meals and snacks provided to the residents had little nutritional value. My dad informed me that the caregivers would often make sandwiches for dinner. I noticed that the food served was always some nondescript mush that was thrown together in a pot when I would visit just before dinner time. It was never what was written on the posted menu. I often brought him food and snacks to eat and he would always be very pleased that I did as he often complained about the food made for him. Exceptional Living Care Home did not provide daily exercise or activity time during the 11 months my dad resided with them. The contract specifically stated that daily exercise, activities and monthly outings would be provided. It was also posted on the bulletin on the wall near the kitchen. During my visits I noticed that my dad would be in his room watching television or outside in the backyard sitting alone. I discussed the importance of exercise and social activities for my dad as his walking becomes limited if he is constantly sedentary. One of the caregivers, by the name of Bev3rly was extremely rude to me and I witnessed her speak rudely to one of the tenants. I had several discussions and meetings about her rudeness and unwillingness to do her job with the owner. I soon came to the realization that Bev3rly's behavior was acceptable to the owner and that nothing would change and I knew I had to make other arrangements. I witnessed her speak rudely to the other residence so I was pretty sure that she spoke the same way with my dad when I was not present. I noticed that my father's ability to walk and stand up for short periods of time, had regressed and I expressed my concern to the caregiver, Bev3rly. She stated "well he is getting old." When I questioned her on the daily exercise that was supposed to happen daily, she stated that I should "hire someone to come in to exercise with him." It was clear to me that she had no plans to do this part of her job. When I shared my concern of my father's regression and that lack of exercise played a role, the owner agreed that it was the caregivers' obligation to provide physical activity daily and that she would have a meeting with them. This was after 11 months of residency with no compliance and I did not have any confidence that they would ever comply. Unsurprisingly, the owner was not present for my father's move out I had to call her because Bev3rly was being her rude self and would not give me the information I needed regarding my dad's medication. I am only writing this review so that anyone considering moving their loved one into (ELPCH) would know what they are getting into and be able to make an informed decision. I wish I would have taken the time to research a little more myself before moving my dad into this facility.

My family member was extremely happy to leave this place. Nasty unhealthy artery clogging slop for…read morefood and my family member almost died from mineral deficiency, poor nutrition, a severe cold, dehydration, chronic diarrhea and over-medicated from lack of care and being ignored. My family member was hospitalized for 3 days after leaving that horrible place! Doctors shook their head. It was a horrible traumatic experience for her...The owner's husband constantly flirted with one of the caregivers (caregiver's words) and the owner made derogatory comments regarding one of my family members and maliciously pit family members against one another because she was more concerned about lining her pockets (pure greed) and wanted my family member to die in that horrible place while she collected excessive rent for horrible inadequate care! The owner couldn't afford proper staff, so my family member would be left alone "all night" with the owner's husband who was constantly flirting with the young cute caregiver...After I told the owner that it was inappropriate for my family member to be left all alone overnight in that house with her husband, she become confrontational and defended her inappropriate lack of staffing! There was only one bathroom and my family member had to share a toilet and tub with a man and woman risking parasites! Extremely unprofessional place and the owner was always rude with an attitude and a big liar and always had an excuse for my family members on-going legitimate complaints! I would never recommend this horrible place to my worst enemy...We are thankful and blessed that my loved one was retrieved from this place and it's over! My family member hated this place and thank God she could speak for herself about this awful assistant care living place. God is good and we are happy it's over! This review is completely the honest truth! The defense to defamation is truth! It's better to take care of your own parents and hire your own caregiver, that way your loved one can have better care and it prevents them from going into depression and being abused. Elderly people and children are special! My love one didn't have a penny in her purse...Thank God it's over!

Ok, based on the response from J.G. at Remington House, it is evident that you are placing the…read moreblame for your non-responsive and nonchalant behavior on the family. Supposedly, you have qualified personnel there to assess and make recommendations based on your "expert opinions." You missed the mark and failed a resident. Instead of making excuses, make a phone call and extend an olive branch. Ask how the resident is doing. Act like you all care......just a little. Clearly, you don't, and my mother almost lost her life there. As professional care partners, it is up to all of us serving seniors to ensure that their health, choices, safety and well-being are at the forefront of our being. It is also evident that you all don't care about anyone other than yourselves and your bottom line.

I was a resident here from 12/2015 to 7/2017. Corporate owner, Holiday Retirement, seems far more…read moreinterested in profitability than in maintaining or improving the well-being of their residents. Positives: very convenient Decatur location, impressive fellow residents and attentive hourly employee focus on resident's needs. Negatives: no 24 x 7 on-site staff, school lunchroom food quantity and quality, extremely poor building maintenance and unreliable complementary transportation. I found Regency House to be of very poor value and lacking an interest in supporting the well-being of their residents.

I agree with the other post. Very nice and helpful folks. I just moved my dad in. Nice place....read more