Ok, based on the response from J.G. at Remington House, it is evident that you are placing the…read moreblame for your non-responsive and nonchalant behavior on the family. Supposedly, you have qualified personnel there to assess and make recommendations based on your "expert opinions." You missed the mark and failed a resident. Instead of making excuses, make a phone call and extend an olive branch. Ask how the resident is doing. Act like you all care......just a little. Clearly, you don't, and my mother almost lost her life there. As professional care partners, it is up to all of us serving seniors to ensure that their health, choices, safety and well-being are at the forefront of our being. It is also evident that you all don't care about anyone other than yourselves and your bottom line.

Communication on Love ones are not good, you have to dig to find out any medical history that you…read moreneed to know. Haven't been a good experience, care Quality is awful, my Mother is in Hospice , no good communication that she wasn't eating or let my family no that she was declining.

These people killed my father!!! Placed my dad here, in the rehab dept after an extended hospital…read morestay. He was still very weak, to the point that someone had to be with him to make sure he ate and was giving water. He could not lift his arms at all. I visited with him on a Wednesday evening and was assured by the staff that he would be checked on every 15 minutes, so I went home for some much needed sleep. Fast forward 9 hrs, I get a phone call that said he had been found UNRESPONSIVE WITH THE BLANKET OVER HIS HEAD. I get to the hospital and when I spoke to the doctor, he stated that he had stopped life saving measures as soon as the paramedics brought dad in. Rigor had already set in. There is no possible way that dad could have, or would have, thrown that blanket over his head. He was to weak and was extremely claustrophobic. He wouldn't even close the restroom door! Don't put your loved one in this place, unless you can stay with them.

My family and I were recommended to My Companion by the nurse at the assisted living facility where…read moreour parents resided. We were in crucial need of extra care for our dad while he was in hospice, then for our mom, as she went through the grieving process after he passed, then for her as she entered hospice. From the minute I spoke to Stacey on the phone, I was confident that her staff could provide what we needed. She was kind, asked all the questions that I would have never of thought about, and her condo demeanor put me at ease. During this whirlwind time, we went from eight hour shifts just for companionship for our mom to 24 hour care, with two aides working around the clock in 12 hour shifts. I can't express how exemplary Stacey and her team are. Throughout both of these back-to-back ordeals, Stacey checked in on us, the aides would text or call, and the report to notes that they provided gave us greater inside as to what was happening since we don't live in the same state. After our mom passed, Stacey would text to check up on us and see how we were doing. You just don't find this level of kindness and compassion these days. We also need to shout out an exceptional employee, Willow. Willow was our mother's primary caretaker and her love and care for our mom made all of the difference with our mom's illness and passing. Knowing Willow was our mom's caretaker put us at ease and because we knew she was getting exceptional care up until her last breath. Willow is a gem and has that special gift to connect with people, especially the elderly. She provides exceptional care within integrity, dignity, and compassion. We will forever remember Willow and Stacey, and we are indebted for how they helped us navigate unfathomable loss. We cannot recommend them highly enough to care for your loved one. Thank you so much, Stacey to you and your team for helping us through those darkest of days.

The care team from My Companion Staffing that provided care for my mom in her last days were very…read moresupportive and helpful. I think myself and family wouldn't have known what to do and again, I cannot tell you how much we absolutely adore Willow. She is worth a million!

Over the last 3 months, we have had to file more than 10 different complaints with the director…read moreSharon about my aunt not having toilet paper and her mom not being cleaned. They are supposed to call us if they can't get her to shower weeks go by without anyone contacting us. They tell us that they have a checklist but they can not show it to us. When we confront them their exact words are "we do what you have to do". If you want your relatives not taken care of then this is the facility I recommend

Great place to hangout! Love this place!!!! Good food, good vibes and GREAT fun!!! The best place…read morefor people to just, you know, hangout! The establishment is clean, hip and just great! Love hanging out there!

I can't say enough wonderful things about the organization. We brought my father home through…read morehospice and needed extra care. Called them 8 pm and got Ashley on the phone. She helped me with options and was so kind. The next morning Lorna was at our door. She was with us a couple days and was the most wonderful thing ever. If you ever need help for care givers these folks are who to call.

I'm taking a CNA class at Alliance Cate right now, and I'm only one class away from going to…read moreclinicals. I feel like the education I got here had really helped prepare me for being in the real world. Victoria Williams is one of the best teachers ever! I highly recommend taking a CNA class here.

It turns out that a pot of gold was found at Merryvale on September 10, 2018. The wealth is the…read morecare provided to its residents! Thanks for all ya'll do for my daddy, Guy McGiboney! Donna Weesner