Before it was called MVP kid, back then they couldn't figure out my sons none stop cough and sent…read moreme out to see a specialist. The specialist called me and said "we don't take your son diagnosis " . I was puzzled because from what I know my son wasn't diagnosed with anything as of yet. They said the referral was sent with "pulmonary edema" meaning water in the lungs. I called MVP kids and said "I'm sorry about that , would you like for us to fix it and resend it ?" Ummmm... what kind of question is that ?! Anyways, I decided not to go back. Recently, my kid got sick again with fever and ear aches and found out they were under a new management. I thought " maybe that's changed" I came to this office 3 times with fever . One ear infection and now double ear infection. I decided to get all the records and take him to PCH and they said they shouldn't have given me such a low dose (twice) on antibiotics. AND he decided to follow up on the earl infections , arbor doesn't care. I don't want my kids to have to see the dr so many time within a month. Save you some time and find something better. I'll drive far if it take someone to actually listen. ALSO, my sister came her when she was a pre teen . Was sick up and down and they kept saying a cold or strep or even mono.... Turns out she had lupus and was diagnosed at PCH. What kind of practice is this?!

Front office staff was very unkind to my husband today, very loud and just an overall unpleasant…read moreexperience. The wait times are always very long and staff eventually place you in a room and then you often have to wait 30 minutes to an hour plus to see a doctor.

Dr. Gabe is amazing. My 4- and 5-year-old have been seeing Dr. Gabe for maybe 2 or 3 years. Before…read moreDr. Gabe, I dreaded the 20-minute drive each way to the pediatrician's office, the additional 20 minutes spent in the waiting room with a bunch of other sick kids who probably had a different strain of sickness that we would all likely catch, and then the 15-minute wait in the exam room for the doctor to come in for a brief 5-minute diagnosis. The time savings are amazing. Not to mention, when Dr. Gabe comes to your home, your kids are so much more comfortable and truly act like themselves. Dr. Gabe has truly changed the game by offering his services.

Dr. Gabe was phenomenal! We loved the same day and in home care. Having more than one child can…read moresometimes be a lot bringing to a doctors office (especially another toddler). Dr. Gabe was professional and able to help our needs. He followed up with us to be sure everything was still going smoothly. We highly recommend and will be using him again!

Absolutely best you'll find out there. Great staff that know how to take care of you in the best…read moremost effective way possible. A super calming environment with a large and very clean office. Whoever runs that place should be promoted for maintaining such an ideal atmosphere, with the most amazing staff and care. Thank you Desert Valley Pediatrics!

We had difficulty finding a pediatrician who would see our son and accommodate to our medical…read morepreferences, desert valley welcomed us. We have taken our child here since and they've always been friendly, they communicate well, and every time we have been there it hasn't been crowded so we are seen very quickly yet with quality care. Definitely recommend.

Dr. Alan Hartsook has been caring for my son since the day he was born, and to us, he is much more…read morethan a pediatrician; he is like family. He has stood by us through some incredibly tough times, consistently showing genuine care and compassion that I have never encountered in another provider. We feel truly blessed to have him not only as my son's doctor but as a trusted friend. What sets Dr. Hartsook apart is his ability to communicate; he explains every situation in a way that is easy to understand, avoiding confusing medical jargon and ensuring we are fully informed. Despite how busy he is--often booked months in advance because he is so highly sought after--we have never once felt rushed. Every appointment feels personal and thorough. You can truly tell when a provider is passionate about their work, and his love for what he does shines through in every interaction with his patients and their families. While we are partial to Dr. Hartsook, the entire team at West Valley Pediatrics is outstanding. Every medical provider here is amazing, and I am confident that anyone choosing a doctor at this practice will be highly satisfied. If you are looking for exceptional care for your child, I cannot recommend Dr. Hartsook and West Valley Pediatrics highly enough.

Absolutely disappointed. I've been taking my two children to this office since 2011. Last week, I…read morecalled to schedule their well-child checks and was told I couldn't do so until I paid a $25 balance from 11/24. I offered to pay at the appointment, but they refused to schedule until it was paid. I was transferred to billing -- and the representative I spoke with was HORRIBLE. If I could give zero stars to this billing representative, I absolutely would. She was rude, argumentative, and began yelling once I raised my voice -- which I take full responsibility for, but only after being treated with complete disrespect. I had to hang up on her because the conversation became unprofessional and hostile. When I asked to speak with someone else, I was told she was the only one available. I also went into the office in person after the statement was sent, and no one mentioned the balance or requested payment. I cannot believe this practice denied care over $25 -- after 14 years of being a loyal patient. I called back and left a detailed message for the manager, and I'm still waiting for her to return my call. As a clinic manager myself, I would be outraged if one of my staff treated a patient or parent this way. And if I received the kind of message I left, I would have called back immediately. Due to this experience, I've left this practice for good. Very sad because my children loved Dr. Cunningham!!

My girls who are now four and three years old have been coming to this pediatric office since they…read morewere born. They took care of my daughter's lip and tongue tie. The procedure went very well. The staff is always very nice and courteous and kind to my children. There was no pressure to do vaccinations as we don't believe in that they do have you sign a refusal form, but they don't make you feel bad for choosing what's best for your child. Highly recommend this Pediatrics. My children have both gone to the Goodyear office and the deer Valley office. I would recommend both locations.

Dr. A is amazing! We have been coming to Agave for almost 4 years and have only had exceptional…read morecare. Both my kids have seen Dr. A for lip and tongue ties as well as general checkups and his bedside manner is amazing. Even when we need to do shots, the kids are never frazzled and all the staff are warm and kind. We are sad to move away and will always recommend Agave to any parent in Phoenix.

My 2 month old grandson has been a patient of Dr. Bennett since he was born. I went to his 2 month…read morewell baby check today with my daughter. As a retired Registered Nurse, I was very impressed with this Pediatrician Group. The wait time was minimal. Celia, the Nurse or Medical Assistant was awesome- very knowledgeable and kind. The office is decorated very cute. Dr. Bennett was thorough and gave my daughter time to ask questions. Dr. Bennett actually started Estrella Pediatric Group in 2005, and his experience shows. I really liked his style of communication and he was very gentle with my grandson's physical exam. Celia gave my grandson's first set of immunizations and did an amazing job. When we left, we were given a print out with my grandson's weight, height and record of visit. I highly recommend Estrella Pediatric Group!

Been bringing my kids here for the past 7 years. Every interaction with Caroline Finley has been…read moreEXCELLENT, every visit with her she makes sure she finds the root to any problems. She deserves a 10/10. I've been with Carolyn, and she has literally made me feel like crap afterwards. She is rude, her facial expressions and comments are unacceptable . She doesn't even thoroughly check the children! We're talking about children's learning and her response was "it doesn't make it any better with all the illegals coming in" I will NEVER schedule any of my kids with her again. She needs to work with chickens, not even humans!!!!

Dr Charnetsky is a wonderful Doctor. He tends to be blunt and to the point but is very…read morecompassionate. Office hours are decent and his office staff is friendly and knowledgeable.

I have used Dr. Charnetsky for approx. 6 years. He is the pediatrician for my kids and doctor for…read moremy husband. He always fits us in, is knowledgeable and accurately diagnoses our problems. When there is nothing to worry about, he lets us know. Recently, my son was misdiagnosed with a serious medical problem at Urgent Care at Phoenix Children's Hospital . They did nothing and told me not to worry. I brought my son to see Dr. Charnetsky the next morning and he accurately diagnosed a rare immune reaction and did the proper blood work and follow up care. Also, recently my husband had severe sciatica pain and he fit him in and helped him during this crisis. I like that we see the same doctor and he knows our family.

I had the pleasure of having to meet Dr. Carlos Lopez and Elizabeth Rivera and they are God sent…read more The quality of care and the communication deserves 5 stars. From the moment I walked in I was greeted and assisted by MA Vanessa was extremely helpful and kind. During the appointment I felt comfortable, and I was heard out about each concern I had about my health and the care I received was outstanding. I had a follow up phone appointment for my lab results and Elizabeth took the time to explain in detail about my treatment plan. Overall, I am grateful for the care I received thank you!

Their health care providers are very friendly, and they always assist you very quick without making…read moreyou wait that long. They also offer walk-ins which make my life way more easier in case of an urgent check up.

Crazy Insane. My insurance Aetna states Kathleen Nichols is in Network and ACCEPTING new patients,…read moreso I called to book an appt. Today is 04/17/26, I was told that next Available Appt. is February 2027 - Almost an entire year away! Of course I absolutely do not believe this. So now I have an urgent medical issue and have to go to the Emergency Room because my crappy insurance In Network plan has crazy in network doctors that are not available. INSANE! Probably bit the bullet on this one, because any doctor that would advise her staff to treat New Patients like this is gotta be a horrible uncaring medical person.

I switched to Dr. Kathleen Nichols at La Loma Pediatrics and Internal Medicine in 2023 after…read morelosing my previous primary care physician since my children were already established with her for pediatrics. Unfortunately, my experience has been extremely disappointing. Let me preface this by saying that I have a spinal cord injury so I have a disability that needs attention regularly. Dr. Nichols refused to complete my intermittent FMLA paperwork, which is essential for protecting my employment if I need to miss work due to my disability. This lack of support made an already stressful situation even harder. She also declined to continue managing my antidepressant medication, stating that my mental health concerns were "too complicated." I sat in her office sobbing and begging for support-- hoping for compassion, communication, and understanding from her, but instead felt dismissed and unsupported. She is INTERNAL MEDICINE, which means that she should specialize in treating patients like me. I would not recommend Dr. Nichols if you are looking for a doctor who takes the time to understand and advocate for patients with underlying medical or mental health needs.

Horrible experience. NEVER work with "dr" Stephanie altamura…read more The reason for the parenthesis is she did not conduct herself as a DO and is very rude and unprofessional. Wish I could give her zero stars or less! Had to come to this location after my longtime care provider in the surprise office left. She was always 10/10 amazing in every way and never treated us the way altamura did . My kiddos have been at DVP since my son was a newborn (he is going to be 9) and my daughter is turning 5. I have never encountered a provider as rude and unprofessional as Stephanie Altamura. Our appointment was scheduled for 3:30 PM, but we were left waiting in the exam room until 4:35 PM--over an hour past our time. During the wait We saw the MA for vitals and a student, but not the person we scheduled the appointment with. When Altamura finally arrived and I asked for an estimated time on the remainder of the appointment as my kids were antsy and tired of being there, she became immediately hostile. Instead of apologizing, she tried to blame the delay on the fact that her student was asking us questions and claimed my children were "acting up." It was absurd for her to blame a student interview that happened during the wait for her own tardiness. It seemed as if she used the student to buy herself more time before starting the actual visit. She was very argumentative and also tried to say that every doctors office we go to is like this and we will have to wait this amount of time. It was normal and she did nothing wrong and has been on time all day. The MA that roomed us apologized for our long extensive wait and noticed we had still not been helped. She's the first provider we have ever had this issue with since we have been patients with this facility. Keep in mind... I work in healthcare! And I am also a provider. I have never made a patient wait on me longer than 10-15 minutes and if I did, they received a long explanation and an apology. The situation escalated when the Office Manager Terri came in to mediate. While the manager was trying to apologize and explain that the office was overbooked, Altamura repeatedly interrupted us, talking over me, and sarcastically laughing the entire time I was trying to communicate with management. Most disturbingly, she then proceeded to handle my children with aggression. She grabbed them roughly to check their eyes and ears, snapping commands like "move" and "get down." My children were visibly shaken and scared by her erratic behavior. This was my final straw and I ended the appointment immediately. Terri followed me out and apologized for Altamura's unprofessional behavior and admitted she was in the wrong. As a medical provider myself, I know this behavior is unacceptable. I would never make patients wait over an hour, blame them for it, and then treat them with such hostility. I urge new patients to stay away from this provider. I will now take my kids where they are properly cared for and with providers who carry dignity and respect for their patients. Disgusting behavior .

In for my boys annual well child check ups and as usual they're growing faster than I want them too…read more We absolutely appreciate the back office MA's for being so sweet, the office Physicians for never making it weird for the guys and front desk staff for being so assistive and careful. We've been going here for years and have been in good hands thank you to everyone here for their service