It's overcrowded, never any parking!! I have no idea who's bright idea to have a gym, supermarket…read moreand many restaurants!! Let alone a lot of residents from behind the complex park there as well. I avoid this area and it's so ridiculous crowded!

Altura @ The Groves , happy and proud to say we truly love our new home . From the minute we called…read moreto make an appointment for a tour, we felt so welcomed and felt at home . Looking for a new place to call " home " could not have been possible without Jake & Jenn. They were both so hospitable and welcoming . They listened and understood what we were looking for. The amenities are perfect for our age bracket,55 +. Everything is so new and beautiful! Our minds were made up the day of our tour , we applied and are now settled into our new home . Jenn took the time to help me select a shower curtain. Felt like family. We enjoyed our first brunch together with our neighbors in our community at our club house , it was very enjoyable! Our fur babies are part of our family . We couldn't give them a better home . The dog park is immaculate!! We made the best decision for our happiness, our health and for ourselves . Moving is tough , but with the comfort we received by Management it made moving and the stress that comes with it " a piece of cake "... Thank you Jake & Jenn ! You're both an asset to your company. Can't thank you enough !

Some companies manage properties. MAP Property Management (MAP) helped my family find a home…read more I first rented with MAP in 2013, and after moving away for what I thought would be a better opportunity, life took an unexpected turn. When my daughters and I needed a safe place to begin again, I reached back out to MAP, hoping they could help. They did. What they found for us wasn't just another apartment. It became our sanctuary, one that I could afford on my own as a single mom rebuilding her life. For the past 11 years, my daughters and I have been able to build a life filled with something we hadn't had in a long time: stability. My youngest daughter grew up in this home, attended the same schools from elementary through high school, and graduated alongside many of the same friends she made years before. Those everyday moments may seem ordinary, but to us, they were everything. Throughout the years, every maintenance request has been handled promptly, every phone call has been met with kindness, and I've always been treated with respect. I especially want to thank Laurie and Patty. They have been two of the kindest, most compassionate people I've ever had the pleasure of working with. While they manage the property where I live, they've become part of the reason I can proudly call this place home. Home isn't just about four walls. It's about the feeling you get when you walk through your front door at the end of a long day, knowing you're safe, you're cared for, and you're exactly where you're supposed to be. MAP gave my family so much more than an apartment. They gave us a place to begin again. For that, I will always be grateful.

Last year, I began searching for a new property management company after working with the same…read moreproperty manager for over 10 years. Looking back, I only wish I had found MAP sooner. As I searched for a new management team, I knew I wanted a company that offered professionalism, transparency, and modern systems. Specifically, I was looking for clear monthly financial reporting, online service requests for tenants, and a responsive, organized team. MAP has exceeded my expectations in every area. From the beginning, MAP handled the transition seamlessly and professionally. Their experience and expertise were evident in every interaction. In just six months, our property revenue increased, and we received positive feedback from tenants regarding the improved management and communication. Laurie, Sandy, and Patty truly make an exceptional team. Whenever I have questions or concerns, someone responds promptly. They also have a reliable network of contractors, electricians, handymen, and other service providers they can recommend, which has been incredibly valuable and time-saving. I appreciate knowing that the vendors they recommend are trustworthy and fairly priced. What stands out most is their commitment to supporting property owners. They are proactive, solution-oriented, and always willing to help implement changes or address concerns. Even during the sale of one of my properties, MAP worked closely with my real estate agent and helped coordinate communication with tenants throughout the process, which significantly reduced my stress. I highly recommend MAP to any property owner looking for an experienced, professional, and dependable property management company. Their knowledge, responsiveness, and integrity truly set them apart. I only wish I had found them years ago.

We had the pleasure of working with Ramon to sell our condo in Downtown Long Beach, and we truly…read morecould not have asked for a better experience. We first connected with Ramon in 2025 when we were considering selling our home. After several conversations, we realized we were not yet financially ready to move forward. Even though Ramon had already invested time and effort into helping us evaluate our options, he never made us feel pressured or guilty about our decision. He remained supportive and checked in periodically throughout the year without ever being pushy. A year later, when we were finally ready to sell, choosing Ramon and his team was an easy decision. From start to finish, the entire team was incredibly communicative and professional. They created a group chat with my husband and me, which made it easy to stay informed, ask questions, and receive updates throughout the process. Ramon and his team also did an excellent job coordinating showings. They ensured we had the ability to approve or decline requests based on our schedule and convenience, which gave us time to prepare and made the process much less stressful. When we eventually received an offer, due to our personal financial circumstances we were facing the possibility of bringing money to closing. (This situation was entirely unrelated to Ramon or his team and was simply the result of not having paid down enough of our mortgage) Ramon was generous enough to voluntarily reduce his commission, which helped us walk away from the sale with money in our pockets. That act alone speaks volumes about his character, integrity, and commitment to his clients. Ramon genuinely cares about the people he represents and consistently puts their best interests first. Despite a slower condo market in our area, he successfully got our property sold and guided us through every challenge with professionalism and compassion. We are incredibly grateful for all of the hard work, dedication, and support that Ramon and his team provided!

The best team ever!!! I Highly recommend Ramon's and Matt Sanchez real estate team!! They are…read moreamazing and they really take care of all their clients! Even after you purchased with them, they follow up and do all kind of events to keep in touch with clients! They make the process stress free!

She was quick, efficient, and a smooth talker with my mother and I. It was difficult to convince my…read moreelderly mother to allow me to help her otherwise.

It was such a pleasure meeting Karen! She was very professional and flexible. We needed our…read moredocuments signed and notarized and she was helpful through each step. I highly recommend her notary services.

Do not respond to request for habitability issues in a timely manner. No Heating is something you…read morehold back rent for..Two weeks to respond in cold weather is not justifiable..Next call Department of Public Health

If you're Latino don't bother trying to rent from them. They are racist, and discriminatory. My…read moreboyfriend and I applied to rent a beautiful home in Whittier. We have excellent income and credit. Yet they rented the house to white people yet we applied first too. Beyond disgusting. Anyways glad they rejected us, we bought a home instead. But AVOID AVOID AVOID !!!!!!!!!

Very disappointed with this property management company. They have started using an AI chatbot…read moresystem to handle maintenance requests, and it is extremely frustrating when you are trying to report actual problems in your apartment. The system barely functions properly and makes communication feel impersonal and unnecessarily difficult. For example, I recently reported that our shower was not functioning properly, and the AI immediately categorized it as a "shower leak" and started asking generic automated questions instead of addressing the actual issue. It honestly feels like tenants are talking to a broken customer service bot instead of a real person who can help. On top of that, tenants are charged nearly $3 every month just to pay rent online through their portal. Even when using direct bank account and routing information, while rent continues to increase by 10% annually. For a company managing only a small 6-unit building, I expected better communication, better maintenance support, and more consideration for tenants. Unfortunately, my experience has been consistently disappointing.

Turn key system! Have been working with Willie and his team for a while now. They are respond…read morequickly and are professional. Makes the process easy. Thanks again!