Best place to get a cut, never had a bad experience! Debbie and her staff are excellent. Oh a side note; just talked to Debbie or Brittany if you're unhappy, they really strive to make sure you are satisfied! read more

Was here last week for haircut with Donna it was a great experience so I thought I would return this week for a pedicure. What a mistake so far. I am sitting in chair and first had my feet placed in scalding hot water. Then cold water was in my legs to counter act the hot. Now I am sitting with one foot in cold water and the other on the stand. The person doing my nails is about as personable as a wet dish rag. She didn't even introduce herself to me and haven't seen her smile the whole time. Still waiting to see how it goes. Sigh read more

Updating my previous comments. While my cut and color didn't turn out the way I expected, I didn't complete a survey in a timely matter to give the salon an opportunity to make it right. That is on me. They have since reached out and offered to correct the situation. read more

Gentlemen, if you value your hair and how you look in public DO NOT GO HERE FOR A BARBER. A standard fade that any local barber can do is simply unable to be completed here. A medium fade was requested and was turned into a high and tight that was UNEVEN. And then had the audacity to ask me if I wanted hair products afterwards. I can't even begin to express my frustration and disappointment with this establishment. I will NEVER recommend this place to a friend or even an enemy. I would give this place 0 stars if I could. read more

It's just great They shampoo your head, add some molding paste, and get everything even when you ask. It's a great feeling place and I recommend going here. read more

I had not gotten a haircut in Months! I needed a haircut and, being from out of town, I decided to check Yelp for places. This place caught my eye (I mean what a name, right?). I called them and was able to make an appointment for the following morning at 9am. I arrived promptly at 9am, and per the outdoor sign, stayed in my vehicle, called to let them know I was there, and then waited for someone to come and get me. Approximately 10 minutes later, an employee stepped out the front door and waived me in. I noticed all the employees were wearing masks. Hannah made me feel right at home with pleasant conversation. She listened while I explained how I wanted it cut. She took her time and seemed to be a perfectionist while she went about her work (a big plus in my book). I was very pleased with the outcome. My haircut looked and felt great. She and all the employees were friendly and courteous. Checkout was a breeze. I would definitely recommend this place. Thanks, My Father's Mustache Staff and Hannah for working me in and doing a great job! I definitely recommend you check them out. read more

My Father's Mustache - Hair Salons Near Me - Cookeville, Tennessee

This takes a lot for me to write a review, but I honestly feel like this is needed. I drive an hour to get my haircut here, and today was really bad. I had to request multiple times that the girl take more off, and she didn't provide exceptional service. I'm a little embarrassed that I tipped her 30%. Be choosy on who you select as a hairstylist. read more

A wonderful day turned into a nightmare. One week ago I booked my first ( and last) appointment with Mattie for a haircut with a pending color. My desired outcome was for a shag . I've had the shag many times before and usually switch up between the shag and the Bob......... so I was prepared for our consultation with pictures from Pinterest and was told that she was very familiar with the cut because " everyone is getting the cut!" especially the college kids! As we were looking at the pictures I brought we went over the details like ... the length of my shag and how the layers should fall around my face. I'm a senior and I have to be careful with what cuts I choose because of my double chin and the damages that age brings around that area. And I reiterated that many times while we were talking. And how I was tired of a Bob cut. Many times. She reassured me by putting her hand where my cut would end which around my face would end around the base of my neck ......... And so I feel good! And really excited, because I've been waiting for this moment and I've grown out my hair for this. Then came the shampoo. Then came the moment she turned me away from the mirror and what happened next ...... I'm not sure at what point she? disconnected? Or maybe decided that she knew what cut is really best for old women? But she definitely had her own agenda and within minutes I could feel my hair being butchered. I panicked and asked her to turn me around but she said " I'm not finished " and I reached behind my head and ...... my hair. Most of it was gone. And she's still cutting! And I said Stop! Turn me around and she says " let me add some spray " . And she turned me to face the mirror and oh my god ...... and she smiled because I guess she was thinking of how I would thank her for knowing what was best for me??? I now have what looks like an attempt of a Bob . My hair barely covers my ears ......barely. The back of my hair ...... I honestly don't know how far she would've gone before I stopped her. And I wanted to break down crying and she kept asking me how she could FIX IT! And the other stylists there just stood there like I was crazy, just staring at me as I took my first look in the mirror and all I could say was oh my god let me pay for this?? And LEAVE. And then came the checkout. And did I want to leave the recommendation for a 20% gratuity! And did I want to book an appointment for my color! And I can't talk! This was the ultimate humiliation. NEVER BEFORE! And NEVER AGAIN! This salon needs to have a sign posted that says " CAUTION: TRIGGER WARNING!" I've already shared this via email with the salon and how have they replied? Like maybe a reimbursement? NOOOO ...... apparently that's where they draw the line ... Afterwords I asked my friends for honest constructive feedback and they confirmed my nightmare. Everything that she could have done wrong, SHE DID IT! Picture ......... a really short bowl cut. Something that granny can wash and dry and off to church she goes or a bingo game or a night out at the local karaoke bar or everything that I'm NOT. I have bought approximately 150$ dollars in product. There's no fixing this! It's going to take at least 4 ...6 months for me to have enough hair to even start over! I have before and after pictures but omg . What she did, what she did was a disgrace that I'm struggling to even look at myself in the mirror much less post any pictures. read more

I went into this appointment thinking that someone with 25+ years experience would know how to cut hair. Yikes, I was wrong and all attached pictures will show the disaster I left with. When I sat down and explained that I was ok with 4-6 inches coming off due to it being dead and long layers due to very thick hair because I wanted to go back to vivid colors on my hair I was then introduced to their vivid color specialist. My hair was then washed and she started cutting. When I looked at the end of haircut I knew instantly after myself being a cosmetologist for 25+ years that this wasn't going to be a good out come. When I checked out I still thought I wanted to do the color so I left a deposit to secure the color appointment. I got home and fully went through and assessed this 2 in 1 hair cut as the pictures will clearly show. There is a disconnect from the front to back, completely unblended, did not hold her arms in correct position to make a uniform layered haircut. I called the following morning to cancel and get a refund on my deposit as I now do not see the point of accentuating a terrible haircut with a vivid color. I was strung along and told I would get a call back. I received a call back few hours later from the owner Debbie who cut my hair and she said "well we don't offer refunds on deposits. I can have you come back and we can fix it. You left and you were happy with it and you had extremely damaged thick hair". I said according to your policy refunds need to fall within certain parameters and my appointment that is 3 weeks away is giving plenty of time to fill the spot and why would I color hair with a terrible haircut? There is no fixing as I am not looking to cut another 6 inches off to fix it." Her respond was "It is up to the discrepancy of the stylist". I then proceeded to read her policies back to her that are stated on her website and nowhere does it say that is the case. She then very condescendingly stated "since you have pointed out a discrepancy on the website I can give you $25 back which is half of your deposit take it or leave it yes or no"? I said "no, that is not the fix and I am not the person who should be pointing out the wrongs on your website and as a business women you should be giving my money back due to your not providing quality work". Her response again was, "yes or no" and I said no, I will dispute the charge with all the photos to my card company and she hung up on me! So attached you will see before and after and screen shots from the website that says nowhere on the policy up to the discrepancy of stylist. Think before going to this salon and I will make sure I add this review to all platforms to make sure people do not get the quality of work I got and steer clear of this place. read more

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I can't praise the hair stylists and business enough In this review. I've been coming here for several months now because they offer very affordable hair care and products. I've personally gotten haircuts, perms, and dyes done here, all that I've greatly enjoyed. There was one time I needed a correction to my haircut because I didn't like it as much and they got me in the next day for free. The shop is a little tight, including the parking, but it adds to the family friendly hospitality vibe, which can be overlooked by their incredible customer service. I also had professional beautician care for my wedding at my venue, and they were incredibly flexible, and accommodating. Genuinely a wonderful locally owned small business. read more

They did great. Great Clips wouldn't cut my hair, so I went to them right before they closed. Allowed me to come in with open arms. Great vibes, awesome staff, and an even better hair cut! read more

It was my first haircut at a non chain salon in about 10 years. I'm so happy I picked My Fathers Mustache, Debbie did an amazing job on my hair and she took the time to show me and tell me about the products she was using in my hair. She took her time cutting and showing me throughout the cut to see if I wanted changes and if I did she made them and I left with a beautiful, perfect haircut. I'm very happy and can't wait to get some more of their many services! read more

My Father's Mustache - New hair - Hair Salons Near Me - Cookeville, Tennessee

After three years of loyal patronage to My Father's Mustache, it deeply saddens me to write this review. My daughter's recent experience left her hair fried and orange. She had been seeing Jordan for several years and decided to lighten her hair to a more natural color from the black Jordan had maintained. They discussed the long process and agreed it would take around 4-5 sessions to achieve the desired result while avoiding hair damage and the dreaded orange color that often comes from box dyes and inexperienced stylists. However, during the third session, Jordan made a mistake and turned her hair blue. Recognizing the error, he saw her the following day to correct it. Brittany, one of the owners, consulted Jordan on his plan to fix the mistake and ensure a good outcome. Despite this, she left with orange/copper hair, and Jordan assured her it would "calm down" after a few days. It never did. Instead, her hair rapidly started falling out, becoming brittle and breaking. When we called My Father's Mustache, she was told she could either get on Jordan's schedule again to be treated sooner or wait until mid-August to see Brittany. Understandably, she didn't want to return to Jordan after he had already ruined her hair in three sessions and didn't want to wait a month to see Brittany for a fix. She had spent close to $900 to avoid orange, brittle hair and ended up with exactly that. Luckily for us, I noticed I had an appointment with Brittany for one of my regularly scheduled hair appointments that was about a week out. I canceled my appointment to get my daughter in since Brittany was unwilling to come in early or work later to fit her in. According to Brittany, my daughter needed a protein treatment and cut to try and stop the damage from continuing, but this didn't address the color issue. Unfortunately, due to time zone errors, my daughter didn't arrive on time. When she realized her mistake, she called while on the way to the salon, but Brittany told her she had already filled the spot. I understand it is not their place to ensure clients are on time, but during our 3+ years of being clients, if we ran a few minutes late, we would get a call to ensure we were on the way. We never complained when a stylist ran late, and we had to wait on them. My daughter never received a call, which is shocking, considering Brittany understood the situation. She preferred adding a paying client instead of taking time to get closer to a solution for an error her employee made. Instead of calling to see if my daughter was on the way, they called another client to let them know Brittany had a cancellation and then waited for that person to come in. After several calls and being unable to agree on how to fix her hair, we requested a refund for just the last session, when Jordan initially turned her hair blue, $310.64. They denied our request because "we don't do refunds on services rendered; we just make adjustments to fix what is wrong." This response left us deeply disappointed. They offered an extra adjustment due to our long-term relationship, but considering the previous adjustment was the 'fix' that left her hair orange and brittle, we weren't willing to give Jordan a third try, and she didn't want to wait the five weeks until Britany could fit her in. When explaining this concern to Debbie, the other owner, she said, "The way you describe it, how much worse can it get." We didn't want to find out. My daughter's hair is now worse than using a $15 box of dye. Now, we have to pay someone else to fix their mistake. My Father's Mustache can be great; our whole family has experienced it for years. Just cross your fingers and hope you don't happen to be one of their mistakes, or you will be left to deal with many tears and a much lighter pocketbook. "Mistakes happen," Debbie said. Yes, mistakes do happen. It's the efforts to fix mistakes where My Father's Mustache falls short. How you respond to the mistakes separates the good from the bad. read more

Been going to Tristan for 6+ months now and he does a great job. I wood recommend him and this shop to anyone who needs a haircut or beard trim. The owner is very friendly and makes sure the clients are comfortable in the shop. read more

Just moved to Cookeville from San Francisco Bay Area, the ladies will understand this :-) Finding someone new to color/cut your hair is well Scary! I'm here to tell you don't be scared go see Missy, you won't be disappointed :-) Had complete color with foils and a hair cut from long to short and Missy was friendly, professional and did a FANTASTIC JOB! Already booked my next appointment! Might have even gained a new friend :-) Thanks A Million MQ read more

I have had very few hair cuts here throughout my time at tech that I have liked. They have nice customer service but it seems like every haircut has one bad factor to it. It is a gamble whether it will be a good hair cut for guys. One time I asked for a beard trim and ended up getting a chin strap. I asked for a hard part and instead of doing the previous hard part they made a new one. I now have a triangle instead of a single hard part. Again nice people but it is too expensive for mistakes like these. I wish there would have been more communication instead of just moving forward with the hair cut. I asked for a particular cut and I feel like that cut was not seen through. $47 dollars later and not satisfied. read more

I was so nervous about trying a new hair salon because I just moved to the area about a month ago, my cousin has done mine for years. I read the great reviews on this place and decided to give it a shot and I'm so happy I did!!! Ashley did an amazing job and was so kind, she even massaged my head when she washed my hair! That was so nice!! Never had anyone do that! I normally go home in tears with my hair shorter but this time I absolutely love it and feel so confident!!! I highly recommend this place! :) read more

My preferred name is Quinn! I just got my hair done by an amazing stylist Stacy I apologize for misspelling I'm bad at names. I loved the look you all are so incredible my favorite hair salon! TYSM! read more

Thank you Stacy and Chelle for the excellent job you did for me and my daughter for her 14th birthday! You was worth the hour drive and we will definitely be regulars at My Fathers mustache! All those ladies are excellent and a true joy to be around! If you haven't tried this salon you are definitely missing out!!! read more

Brittany does amazing work! She is my absolute favorite stylist in Tennessee. She's incredibly professional and talented. She's the closest thing I've encountered in TN to what I'm used to, being from Houston, Tx. Her work is impeccable, and always EXACTLY what I want! read more

This place is magic. such a happy comfortable vibe, and that southern hospitality is alive with the staff. Bless yourself by booking Missy. I honestly don't believe anyone around here can touch her skill. And y'all she is a doll, you'll leave her happy, encouraged and you will look amazing too read more

This place is awful. The staff are nice and they try their best but they are awful at their job. I went in for a small trim (1/2 inch) and the barber just cuts off an inch and a half. It ruined my hair and now I have to wear hats until it grows back to normal. Would not recommend this place if you have a certain style you like. read more