I contacted My House Is Clean and they were able to accommodate me for a same day cleaning. The two cleaning experts were kind, efficient, and skilled. And the price was reasonable, too! Take it from this professor, I strongly recommend this company without any reservations. Thanks, My House Is Clean! read more

I moved into my dream home after this company performed a $400 deep clean. I dusted broken glass from a shelf, I pulled tape off my floor, and stepped on gum (I hope it was gum!) in the Kitchen. If you want to make a charitable donation then hire them. You'll have to clean AFTER them anyway. I called them twice asking only that they call me back but no response. Scary awful. read more

My House Is Clean - Home Cleaning Near Me

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No one was ever on time l, when they did show up they talked to me about how bad Christi was to work for no organization, being told last minute about jobs. Christi called me and said she couldn't clean for us anymore because she didn't have anyone so I moved on. Then I got a voicemail accusing me of sending a highly inappropriate txt message this call happened 2 weeks ago and I haven't been in touch with this shady business Since May. Stay away unless you want to be part of the drama. And it tells me something when employees bash the employer. Not worth the hassle or headache now I have to worry about her calling me and txt me for something I haven't done. Red flags everywhere And she put up a review of her own business smh No sorry I have no children so why would I need a babysitter? And I never ever turned anyone away or canceled due to no babysitter because I don't need one. You have the wrong person and like I said last time we spoke you had no one to do the job. So get it straight you are not going to try to blame me for your lack of management and your lack customer service!!! Babysitter yeah right!! And I NEVER WORKED FOR YOU!!!!!!! read more

Christi sent over Lucia, who did a phenomenal job on short notice. I was very happy and, fitting the name, my house was clean.

Immaculate! Amazingly clean! That's how I have to describe my home after they finished. This review will be broken down into initial contact and communication, cleaners/cleaning, payment/price, and final thoughts (Jerry Springer!). Initial contact/communication: Finding a reasonably priced company was a bit of a pain, after calling a few other companies and leaving messages that went unanswered, I came across "My House Is Clean". I spoke with Christi Chavez, the owner. I told her about my home and what I needed done, and after a brief conversation, she quoted me $268.28 with tax ($250.00), and that I supply the cleaning products (Cross-contamination was the reason...understandable), payment to be made after the job was done. I agreed and we set a date. When I told her about the cat dander, she said she was unable to do it herself, because of allergies, but would send two employees. As the week went by and the cleaning date approached, she said the original two were unable to make it, but she would send Brenda and another woman. No problem. She was always communicating. I told her about a spray mister I bought and how I wanted the ceilings and walls brushed with a broom I got, her reply was, "perfect"! I mentioned an animal dander remover I got, her reply was a thumbs up!!!! Cleaners/Cleaning: Cleaning day came and Brenda showed up on time. The other cleaner was a bit late, but no sweat. I showed Brenda all the products I had and what I needed. She was open, friendly, and seemed to have a solid head on her shoulders. I briefly left, came back, and the other cleaner was there, a younger girl and also friendly. I left and let them do their thing. I briefly went home around 4pm to get something, and Brenda and I chatted for a sec, and I then left. When Christi messaged me to tell me they were done, I went home to inspect. My place was immaculate. Every nook and cranny was cleaned. My home looked amazing. Bathrooms, kitchen, living room, bedrooms, hard-wood floors, tile, walls, ceilings, fans, cabinets, shelves, everything was incredibly clean. Non-greasy, just clean and smelling clean, not-perfumed, just clean. Brenda and her coworker started at 9am and ended around 6pm! It was a long day. I couldn't have been more thrilled by what they did. I paid, and received confirmation. Price: Here is the one hiccup, which I kind of expected. I was quoted $268.28; however, around 1:15pm, Christi messaged me, telling me the job is going to take all day, the job is more detailed and the price will be $375.59 with tax ($350.00). It upset me a bit, but I understood, and agreed. My cats really messed my place up, Two workers for nearly 9 hours...wow! Final thoughts: Brenda and her coworker did an amazing job. This company's product is great! Communication was fantastic. I think the owner should get a better understanding of the home/job, and perhaps ask more detailed questions about square footage, or even a site visit, so the charge bump-up can be avoided for future business. I understand the work that was done, so I was ok with it, but other people may not be, either way, it was still an incredible job at an incredible rate. I will be using them on an ongoing basis. I WOULD HIGHLY, HIGHLY RECOMMEND. read more

Great service! Christi helped me a lot with last minute call to clean my apartment for the weekend! Thanks a lot For sure will get your service again! read more

Edit: I had some dishes done and my bathroom very basically wiped down. I paid Christi $270 for five hours of cleaning. I have sent her videos and pictures showing her that nothing I paid EXTRA for was done. I have never told her that I was happy with the services. I told Christi that Joanna is a nice person but it was too much for her alone. Christi told me she would send two cleaners. I asked her for half the money back right away. I never said I was happy with the "service " provided. Christi is a liar. She is a scammer. I am in contact with the BBB now regarding her antics. Who would be happy getting some dishes done and a wipe down in the bathroom? for $270 over 5 hours. I have sent her pictures and videos of dirty baseboards, walls and floors. As I pointed out to her: she charged me extra for those services, labeling it a "deep cleaning", but the cleaner and I have both confirmed that those things were not done. So why cant I have back the extra I paid if those extra things were not done?? She is a scammer. She should be ashamed, but scammers like her never are. Do not use this "service". SCAMMER, SCAMMER, SCAMMER Christi is a SCAMMER. DO NOT USE THIS SERVICE. OVERCHARGES FOR SERVICES THAT WILL NEVER COME TO FRUITION. If she sends you an invoice, pay with your debit card so you can reverse the charge . She asked me to pay with my account number knowing QuickBooks won't return the money if I paid with account number instead of a card number. This tells me that she knew she wasn't sending what she promised from the beginning. I have been fully scammed. She also threatens to have my review taken down just because she has accused me of lying. I am not lying. She said I would need two cleaners. I will post photos. SCAMMER!!! The one good review she has on here is herself. So she used her personal account call herself great and then used her "professional" account and thanked herself! She is Christi. Scamming Christi. She will sound friendly over the phone, but not if you show dissatisfaction. She promised me two cleaners. How can one person deep clean walls, floors and baseboards, plus a regular cleaning of a 3 bedroom house. When I named off these cleaning tasks she said " Oh, you will need two cleaners then" and gave me the price. I told her what I wanted and she said it would be more. She said the usual is $40 per hour. Since you want to lie, Christi, I will post what my house looked like before and after, you play too much with peoples money. I will also be having my bank reverse the charge. If you would like to have 1/2 of the payment, you can send a new invoice. Scammer. I don't feel sorry for you because you are low staffed. Don't promise one thing and try to gain pity when called out. I work hard for my money, I don't scam people for it. I told you I had depressing and was looking forward to having it all done. Be a woman of your word instead of one searching to make money through pity. The owner charged me almost $300 for a 5 hour deep cleaning and only sent one person. Nothing close to a deep cleaning has taken place. I have sent her photos and videos to show her the exact state of my house and she has chosen to ignore all of my cries for help. I The woman that was sent was extraordinary and did the best she could, but moved slow and I had a lot to be done and that was why I had paid $53 per hour for a two person deep cleaning. To have two people, like promised over the phone initially. I am a single income homeowner who works a lot. I was so excited, now want I to have my payment refunded. At least half, they only sent one person, but she feels entitled to the money. read more

They started out decent. Affordable and decent service, then Christi sent in Evangeline who did a half ass job, rummaged through jewelry, and we suspect theft. When we confronted Christi we were pretty much questioned beyond belief and made to feel like liars. After I negotiated a discount for unsatisfactory service I paid the invoice and was promptly told our regular person, Anna, could no longer clean for us. Way to be a professional. Just another half ass company who can't take any criticism. They'll take your money... but can't take the truth when they do a subpar job. I will never use this service again. read more

Pass,..for $32 per hour I expected my house to be far cleaner, teenagers can do a better job. That is labor only BTW, they use your cleaning supplies and equipment. They came an hour late (no call), left 15 minutes early and tried billing for the entire time. Within 24 hours, I was subjected to multiple/harassing requests to be paid immediately or else she threatened not to finish their service 2 days later. When I complained about her harassment, Christi offered her "personal service" for 1 hour free. I texted back after both services were completed (and paid) to take her up on the offer and she never responded. read more

Christi was very responsive to my VM and text. I asked her to help out my friends house after a surgery. She sent Josie who was on time and very professional. Not many companies would take on a job without checking it out first but I appreciate the trust Chris I had. Payment online was easy. Thanks read more

If you are busy mom of a toddler who seems to spontaneously produce toys out of nowhere, some extra help is just the thing you need. Between running a program , my undergrad school work, and the little turkey I call porter, having a spotless house is near impossible. Some questions we ask ourselves are, " Is it worth the cost?". After coming in to a unrecognizable apartment..(that's how clean it was), the answer is "yes!". The cost is reasonable and the service is great. I may not be able to keep the toys contained in one room for long, but there is nothing like coming home to a clean home. read more

This was the first time using this company and we are very pleased. The cleaning lady was on time and after getting a quick tour and a little guidance she was off and running. I do like that they use your own products and equipment. I paid for 4 hours and she was done in 3 and a half. I would've liked the full 4 hours but it was good enough. We would use this vendor again and the price was very affordable. read more

Very thorough and professional service. They even cleaned my ceiling fans! Offered same day service, payment was super easy online with a credit card. Highly recommend Christie and her team. read more

I was fortunate to find this company and even more fortunate that Evangeline was sent to my house. She was extraordinary! She came on time and went right to work. I'm embarrassed to say how long it's been since my house was truly clean but when she left, it was sparkling! She even cleaned little things that are hard for me to do like baseboards. She was personable, friendly, and my dog loved Evangeline! Christi is so easy to work with. She was professional and let me know exactly what I could expect from her services. Christi was very accommodating and pleasant. She even let me pay through PayPal! I feel like I can depend on them and I will definitely call again! read more

We had 2 cleaners come from My House Is Clean. The first was underwhelming and we were disappointed, but the second one, Joanna, was terrific. We will definitely use Christi (and Joanna) again. read more

We have utilized Christi's service a handful of times and the reliability and consistency brought forth each time is why I recommend this business, hands down. read more

I contacted this company for cleaning services. I was told to call her or she could not schedule a cleaner. That is fine. I called and left a voicemail. When I did not hear anything for five hours I messaged the company again on yelp. I was told to not message her again until I called her. It is not my problem she does not get voicemails but to speak to a prospective client that way is simply rude and a good way to lose business. She has certainly lost ours and gotten a bad review to boot. read more

I was very pleased with the professionalism and quality of service. First, the owner scheduled my cleaning with less than 48 hours after another vendor no showed me. She polite and comprehensive with her explanation of services and estimate. The cleaner who arrived was also polite, quiet, and courteous. She did a detailed job on both bathrooms and the kitchen floor - as requested - and even washed the floor boards. One thing to note - this company uses the homeowner's supplies and equipment (which the owner advised of in advance). read more

Wonderful, wonderful, wonderful service! At the last minute I was needing house cleaning services two days before a home wedding. And Christie came to our rescue instantly with a house cleaner and at an incredibly reasonable price. We were thrilled with the services! Should the occasion ever again arise, you know Christie will be the first I'll call! read more

******DANGER DANGER DANGER**** I am sad I cannot give less than 1 star. I am currently sitting at the Police Station filing a report of harassment and slander against the owner. While I was in the hospital with a family emergency, I was 7 days late in paying her ridiculously overpriced services WARNING: THIS WOMAN DOES NOT PROVIDE ANY CLEANING TOOLS OR PRODUCTS. SHE WILL CHARGE YOU 300 DOLLARS FOR 3 HOURS OF YOUR OWN PROVISIONS FOR 2 KIDS THAT WILL DO A DECENT JOB AS LONG AS YOU WATCH THEM LIKE A HAWK. You are literally babysitting for her*** As I was not able to return her obsessive calls and daily; hourly texts, she placed my personal information on Craigslist including my telephone number and email address so that I am being flooded with callers telling me that she's done this and I need to report her. So!! Here I sit, making a police report sadly and she refuses to provide her attorneys information for the lawsuit. What is true: she did lower the original charge from 300 dollars to 161.00. If I had known she was insane, I would not have paid even that much. I regret that I did not know she'd placed my information out there BEFORE I'd paid. I thought we'd been blessed after the medical nightmare we'd lived through....joke was on me. RUN AWAY! Run away from this woman as fast as you can. read more

Great experience with the professionals at My House is Clean. On time, efficient and considerate. The team I got was so good and even took on an extra project because they had time left! I'll use them again! Holidays are approaching quickly! Love this locally owned, woman-owned business. read more

My boyfriend and I are very busy with work, so we thought we should look into hiring a house cleaner. This was something neither of us had experienced so we didn't really know what to look for. So I contacted this business and Christi, the owner, called me promptly to get a service scheduled. She was very thorough in her explanation of the price, process, and services. She is great with communication via txt or phone, but I really appreciate the texting because I often cannot answer my phone. On the day of the cleaning we had Gladys and she did an amazing job! Our house was immaculate and I couldn't have been happier! I was impressed with how much she got done in 4 hours. I definitely recommend this business! read more

Since we are getting our house listed for sale, and because my husband and I both work. We needed a thorough cleaning before we get our house staged. I got an immediate reply to my request for a quote. It was higher than I expected but there were no hidden costs and the job was phenomenal!! Thank you so much for making my life easier. I may even start using the company to make my everyday life easier and more enjoyable!! read more

Super friendly business from the top to the bottom. Scheduling was quick and convenient. And the cleaning ladies were very fast moving and efficient. Strongly recommend. read more

Evangeline showed up on time she was very respective. She cleaned what I asked her to do. She was very good.

Great service. I got a prompt response and the owner gladly moved my appointment when I figured out I had the wrong date. On time and so friendly. Pam, who cleaned the house was amazing. She was thorough, even moving furniture and the house looked great. She even transferred laundry for me into the dryer while I was out. Five stars. read more

Oh my God this company is a GODSEND! I've been looking for an affordable, quality cleaning service since I moved to Albuquerque 6 months ago and FINALLY found it! I was supposed to have a company that I got a Groupon voucher for, to come to my 2 bedroom 2 bathroom apartment early this morning and had made the appointment weeks in advance. The lady of that company let me know half an hour before that they would not be able to make it to the appointment. I was SO furious and upset with the unprofessionalism and the lack of respect for my time. I have guests coming this week so I freaked out panicking looking for another company that wouldn't try to rip me off. I'm not sure why Albuquerque companies try to charge an arm and a leg for cleaning less than 1000 sqft but it's ridiculous. I found Christy's craigslist advertisement for 3 hours of cleaning for a special rate of $69. When I spoke to her, she told me the regular rate was around $80. Both prices very modest and reasonable! She quickly set up for one of the cleaners that work for her to come to my place the same day I needed it. What a relief! Her name was Brenda and she was on time, extremely professional, hard-working, and took her time to thoroughly clean my place. I am so excited to finally have a monthly cleaning company that I know I can count on to be on time and reliable. I will definitely be using them again and be referring them to anyone searching for a cleaning company! read more

Quick response to request for quote. Was able to get scheduled within one day. Was visiting my son in ABQ and wanted to give him the treat of a clean apartment. Fantastic crew arrived on time and did an A1 job! Would definitely use again! read more