So far, I love this company! I ordered a portable toilet for my wedding and dealt with Stephanie…read moreover the phone. Stephanie is super helpful and always friendly. The company seems very professional and organized. Prices are affordable too. Let's just see if the port a pot shows up in good shape this Saturday for my wedding!

Edit update as of this morning:…read more I called to confirm cap was replaced as the gentleman I spoke with said it would be yesterday, I was in the office and not sure it had been done. A simple - Yes, it was and some form of notification would have been professional. Instead MANDY proceeded to grill and question me "did you not call yesterday?" "were you not home to see?" etc etc. Just say "yes it was replaced"......... I will never use this company again, due to the unprofessional manner of the front office woman. I should note that the gentleman I spoke to yesterday was completely professional and friendly - it appears to be MANDY. If I could give her negative zero stars I would. I've used this company for a couple of years, and the technicians have always been very friendly and professional. Unfortunately, communication with the office has been extremely frustrating. I left multiple messages to schedule service and received no callbacks before finally getting through. After the tanks were pumped, I again had to repeatedly call to obtain an invoice and a payment link. When I finally spoke with the woman in the office, she informed me that a tank cap had cracked during service and said it would be replaced right away. She did send a payment link, but it did not work properly--both bank and card payment links were broken and failed before submission. I continued calling and leaving messages in an attempt to pay by phone. When I finally reached her again, I was told the online payment system "works fine for everyone else," in a condescending manner, and that no one would come to replace the cracked cap until payment was received--despite my repeated attempts to pay. She also told me she could only hear "every other word" during my call to her, but oddly she seemed to capture my card number just fine without me having to repeat anything. The bill was paid immediately upon receiving a live person, but the cap issue remains unresolved. They were also to send inspection reports to the township, and based on this experience, I have concerns about whether that will actually occur. Being treated as if I were avoiding payment (its been a week since service), when I was the one consistently calling to resolve it, was disappointing. Due to the poor communication and customer service, holding my broken cap hostage for payment etc. I'll likely be taking my business elsewhere.

I reached out to a few septic service companies for an emergency pump out of an old septic tank…read more Clemens Septic was able to dispatch within a few hours for the pump out. Linda (admin) was helpful with the coordination and dispatch, and Spencer (technician) was timely, professional and explained what he was doing. He was respectful of the property and even made recommendations for the timing of the next pump out service based on household size. Great value for the immediate need and a really nice and professional company. Highly recommend Clemens.

Called around to get pumped out and chose them because of the quoted price they gave me over the…read morephone when scheduling. Sent me a bill for $125 higher and would not accept payment for price quoted. Now in collections.

This company used to be super reliable and has DRASTICALLY gone down hill. 4 days of call backs to…read moreset up an "appointment request", absolutely unnecessary use of information and quite frankly, employees who don't give a shit. They seem more concerned to give customer disservice then to actually help at all. Very disappointing.

A shame there's no option for zero stars for zero service. Wow did this company go downhill. We've…read moreused them for many years. 4 years in the current house and a few years in our prior house. Our septic pump failed and we were worried water/sewage would back up into the house. We called Franc right away to report it and were told someone would contact us first thing the next morning (Monday). No one called us so we called them again. They said we were first on the list, yet no one ever got back to us after several calls and waiting for 3 days. Called another company in Bucks County who came out within 24 hours. We called Franc to advise them we were forced to use someone else and typical of a terrible business, they never called to apologize or even explain why they ignored us. Oh well, Franc lost out on a $3800 job, paid in full. Good riddance to you.

When you need a septic service, you need a septic service. This company came to our home next day,…read moreand would not give up until the job was done. They were kind, respectful of our home and charged what we thought was a very fair price for their service. I would recommend this company to my best friends and family members. Just hard-working people doing a great job and knowing their stuff!

there website is not authentic nor are the pictures. I looked this company up for my septic tank to…read morebe cleaned. I was expecting the men in the photos and the truck displayed to come to my house. I was wrong when will and his grandson showed up. i didnt ask any questions just wondered why the pictures didnt match. also there is 2-3 different websites. as far as there work, they did a great job. would recommend them to anyone.

Gave selection of time slots, Came promptly within a few days, Offered $25.00 off coupon when…read moreappointment was made, Got a reminder call, Friendly service, Cut grass out & set aside on provided tarp, Pumped the 1000 gal. tank, when done, placed grass back on top perfectly! Highly recommend. I give them 5 Stars!

From the owner: Click Business Name for More Information…read more Norbill Disposal Service has been family owned and operated for over 45 years. We providing complete septic system service that is prompt and dependable! We serve all of Bucks County and provide services to septic tanks, cesspools and holding tanks. Cleaning, Repairing, design and installation name a few of our services.Please check us out at www.norbilldisposal.com

Highly recommended! We hired B&C after much research and…read moreplanning because we believed they could complete our new system to the highest of standards. You can tell right from the start that they have the experience and knowledge to handle every step of the installation. All of the crew members worked tirelessly and performed at a professional level. Once on site the communication about the schedule and what to expect was handled very well. They coordinated everything with the county and passed every inspection along the way. The quality of materials and workmanship was impeccable. They even went the extra mile when it came to the final landscaping and seeding of the property. I have been in construction for over 25 years and I typically do most of my own work but I am so pleased that we chose to use B&C for this project. I wouldn't think twice to refer them to anyone with any septic needs.

I have a septic issue that requires multiple pumpings a year. Bob and Cheryl are great people and…read moreremember me when I call. Quick and easy scheduling and they are always out within a few days of calling. One weekend I needed an emergency pumping due to an upcoming event at my home. They were my first call on a Saturday morning. Unfortunately I did not get an answer from them. I got a call back the next day (Sunday)from Cheryl apologizing and explaining that they were at a family wedding. I thought her personal attention in calling me on her own time on a Sunday to apologize very kind and I did not hesitate going back to then for my routine pumpings.

Great service and trustworthy. Will use them again when we need routine service. They checked an…read moreold house sand mound thoroughly and recommended next services.

Handwritten Review received on 04-04-24: Manny, you are THE…read moreBEST! Thank you for your good work, your quick remedy, and your friendly personality. Jammie Brown (Your Lady)

I've used this company for several years now and they are simply wonderful to work with. Every year…read morewhen I need my septic serviced, they are always on time, professional, and get the job done in a timely manner! If you want a good septic cleaner at a very fair price, I'd say Preston Heckler would be very hard to beat! Highly recommended!

From the owner: The experts at Preston Heckler Liquid Disposal LLC will ensure that your North Wales, PA Plumbing…read moreneeds are met with satisfaction. We offer a wide variety of outstanding services.