called three different companies, first one had no idea what the problem was an wanted to charge me…read morefor a new unit, second one diagnosed the problem but never came back. D Burgo diagnosed the problem set up a repair date, showed up on schedule AND even though there was still a problem, they came back and found an additional problem, fixed it and didn't charge for not catching it the first time. They are honest, efficient, on time, and really care about the customer.

The repair and the response time was fine no issues. It was the customer service that prompted…read morethis review. I asked the reason my hot water tank went bad and the plumber advised me it was a failed Dip Tube. When I asked the technician to please add that to my invoice he gave me push back. It should have just been no problem I will take care of that for you. The second issue is that they wanted to add a 3% charge to my bill as I was using a card to pay. This is something that should have been disclosed at the time the appointment was made, not after the service had been completed. I could have made other arrangements by going to the bank and getting a check. I felt like I was taken advantage due to my age.

We had a leak under our kitchen sink and called Dennis they came and repaired quickly and for the…read moreprice we agreed to. Very happy Thanks

The best of the best!!! Cannot recommend Pratt enough!! He came to save the day not once but TWICE…read morefor heating & plumbing issues during the week of Christmas. Many others would've probably responded the following week but he immediately came and made sure we had heat and hot water at a very reasonable rate. We will never use another!! Thank you!!

Trusted professionals all the way!…read more We had a leak in our downstairs bathroom which was clearly caused by the master shower directly upstairs. We initially called in another plumber, and he and his boss felt very strongly that a hairline crack in the pan of our master shower was causing the issue. They came back with an estimate of $7,000 to redo the entire master shower (and vanity). What? We called Bommer Plumbing for a second opinion and boy, are we glad we did. Jim arrived right on time and he worked with my husband and me to troubleshoot the leak. He spent close to 90 minutes at our place. Long story short, the culprit of the leak was worn caulk along the top of of the master shower basin, NOT a hairline crack. We all cheered when the source was found! We saved thousands of dollars with this (accurate) diagnosis. And he even pointed out a potential issue with the electric source for our downstairs bathroom fan. Jim was knowledgeable, professional, courteous, and hilarious. We were cracking jokes like old buds. He was awesome! And office staff is super friendly. They keep you apprised of your plumber's whereabouts on the day of your appointment. They even send a picture of your plumber so you know what they look like ahead of time. This was a great touch and much appreciated, as you can never be too careful these days. I cannot recommend this company enough. Don't do what we did and call Bommer Plumbing second...call them FIRST.

I have used Bommer on several occasions and should I need a plumber again, I'll call them…read more Their service has been excellent from the first call to completion of the job. I've recommended Bommer to friends and family, which I don't often do, but when you find a company that does it right, why not?

Awesome company!!!…read more Doug, arrived at my home, saw the problem, and within minutes fixed the leak. No hassle, polite, -and no BS! I would and will recommend JFK plumbing to anyone in need of plumbing services!

I pretty much got stood up for what sounded like a better opportunity. I had JFK Plumbing &…read moreHeating scheduled for an 8 am-10am window this morning. I received a call at 7:50 that they would be there in 10 mins. I let me tenant know, and she advised that she was home and would be waiting for them. At 8:25 am I received a call back from JFK Plumbing & Heating saying that they knocked three times and that no one answered, so they left. I said, "I'm the landlord, and you didn't try to call me when after 3 knocks no one answered?" The plumber said he was getting all kinds of calls for other jobs so he couldn't stick around. I asked my tenant what happened and she said it was the strangest thing. The plumbing van pulled up, she even went over to the door after no one approached the house, and then opened the door as the van pulled away. My summation is that a more lucrative job came on the horizon (as mine was only a leaky toilet) and they decided the juice wasn't worth the squeeze, pivoted, and took off. Regardless, the lack of professionalism, subpar efforts to communicate, and failure to consider how scheduling an appointment a week out and then bailing after 3 (largely contested) knocks, is just poor customer service. I wouldn't put my faith in them again, especially, as the plumber said if "all kinds of other jobs are coming in" I got deprioritized and you might too. Proceed with caution.

This is the second time we've used blue boxer plumbing. They were recommended to us by AJ Martinez…read moreheating and cooling. They are absolutely fantastic. Trevor and Jacob came out to Hydro jet. Our sewer line. They explained the whole process were thorough and very neat to the end. Best of all they are honest. I highly recommend blue boxer plumbing.

Excellent experience - quick response, experts, friendly, and reasonably priced…read more Had a hot water leak at home, unfortunately in the middle of a night and when me and my wife were traveling internationally. After talking to couple of service providers, decided to work with Blue Boxer primarily for their sense of urgency and friendliness. Knowing that we were away and there is an elderly person at home without hot water in the middle of a peak winter, Blue Boxer even agreed to wait for the payment until I returned. They worked with my son to replace the heater promptly. The workmanship was great. Reasonable price was just an icing on the cake! Great job Keith and Kathleen Owens for your customer-centric service approach. Thanks.

I've used these guys twice. First time to install a garbage disposal unit when we moved, then a bit…read morelater to connect a dishwasher. I'm writing this now because I'm going to need them again, and was racking my brain trying to remember their name, my wife looking through the online statement for the name on the check, as it had been a couple of years. So they're good enough for that level of effort to call them again.

I was recommended to call Josh at Solution Based for help with an issue in my yard. I got a prompt…read moreresponse. After explaining my problem, he recommended a video drain inspection and location. Nate and JP arrived on time. They were friendly. They wore boot covers inside my home. They were considerate of my driveway with their truck so there wouldn't be damage. They actually invited me to watch what was going on. They were done in about 2 hours, and explained their findings. Drain was marked for my reference. At first I thought the price was high, but I now see it was reasonable. (2 men for 2 hours, and the specialty equipment involved). Josh even called afterwards to follow up and make sure all my questions were answered. I'm very pleased. I'd surely recommend them to my friends and family!

Excellent work and phenomenal customer service! Tony is a professional. He came through at the…read moreexact time he said and solved the issue immediately. He is very knowledgeable and doesn't charge an arm and a leg. I would highly recommend him for all plumbing services!

I don't usually do reviews, but this company deserves one. If you're looking for a plumber you can…read moretruly trust, I highly recommend Tony from IFixdit Plumbing & Drains. My family and I have used his services multiple times, and every single experience has been excellent. Tony is professional, reliable, and extremely knowledgeable. He takes the time to explain what's going on, offers honest solutions, and never makes you feel pressured. You can tell he genuinely cares about doing quality work and making sure everything is done right the FIRST time! Toni 1000 percent stands on his work. He's very confident in what he does, and he absolutely should be, because his work is truly exceptional. That level of pride and accountability is rare and makes a huge difference. What really sets him apart to me, is that he's also consistent. Whether it's a small fix or a bigger job, he shows up on time and works efficiently. It's hard to find someone you can depend on like that, but Tony has definitely earned our trust. We truly appreciate his service and will continue to recommend IFixdit Plumbing & Drains to friends and family. If you need a dependable plumber, he's the one to call!

I contacted BILLUPS PLUMBING SOLUTIONS, INC. for help with an urgent plumbing issue. When I first…read morespoke to Michael, I was told the emergency visit would cost $125. Based on that, I agreed to move forward. The next day, I was told a technician would arrive between 9-11am, but he didn't show up until 11:30am -- no heads-up or explanation for the delay. Once on-site, I was suddenly told the cost would be $500, not $125. At that point, I was stuck -- I couldn't use my kitchen or bathroom sink, so saying "no" wasn't a real option. It felt like a bait-and-switch. When I messaged Michael to ask about the pricing difference, his response was blunt and dismissive: "It's 125 just to come out, buddy. We have to get a machine off the truck. It's a minimum charge $500." The communication quickly became rude and unprofessional. He sent a series of messages, including: "Buddy, I don't know what kind of stunt you think you're gonna pull. I just did a job for you and I am expecting payment." This was sent while I was working and on a call with my manager -- I hadn't even had a chance to respond yet. Eventually, I paid $412, which included a credit card fee. While he gave a $100 "discount," the overall tone of the experience left a very bad impression. I don't like feeling taken advantage of, and I definitely don't appreciate being spoken to in such a disrespectful way -- especially when pricing wasn't made clear upfront. Needless to say, I will not be using this business again, and do not recommend them to others. A little professionalism and honesty go a long way, especially when dealing with customers during stressful situations.

Ever since we bought our house 5 years ago, Mike and the Billups team have been our go-to for any…read moreplumbing issues. They are always professional, reliable, friendly, etc. I can't recommend them enough!