Obviously negative reviews do not get looked at by the management of the UPS store. I have nothing…read morebut terrible service every time I go in there. Even if you call to talk to someone the people answering the phones are rude. I would not suggest using this UPS store for anyone or for anything.

The staff here is always helpful and polite! Never have had…read morea problem of any kind. They (and Amazon) make returns a positive experience!

Tony took great care to pack some old family pieces. He packed a 1930's stained glass lamp, a very…read moreold banjo clock and several other bulky and difficult items to send across country. Decatur to LA all arrived safe today. Shipping difficult items. Talk to Tony

From the owner: Our business specializes in customer service and satisfaction in the packing and shipping side of…read moreretail. we treat your needs as our own and want you to feel as you have been treated fairly by our stff. we aslo ofer faxing,copying and mailbox rental and very low rates. come on by and check out all what we have to offer. Hours of operation are Monday to Friday 8 am to 6 pm. and Saturday from 9 am to 2 pm.

Not very helpful or nice!! Not everyone is tech savvy and they need to take that into…read moreconsideration, especially the female that I encountered. Really needs to work on patience and being kind!

always a positive experience whether shipping or receiving a delivery. always choose ups when given…read morethe choice.

Frustrating parking with typical campus locations but an essential for students and staff, was able…read moreto quickly drop off my box, I also highly recommend everyone use pirate ship for all shipping needs. It is open to public label making without subscription and offers corporate rates which are big savings during the holidays and most anytime. There's some value for larger items but FedEx and USPS often have lower prices for items under two pounds.

Terrible post office. I'd give 0 star if I can. Lost my package twice and it always took forever…read morefor them to pick up the phone. Said they were going to follow up but I NEVER heard anything back about my lost packages. Avoid UPS at all cost. Insure your packages if UPS is your only choice.

I have only dropped off Amazon returns here, but have had nothing but good experiences! The place…read moreis usually very busy, but the employees are always friendly and move people through quickly. I love the new self-scan kiosk. The parking lot is somewhat crowded and narrow but again, things seem to move through fairly well. I was surprised to see so many negative comments on here when I prefer doing business here to the post office!

Spent hours trying to find package only to find out that the clerk didn't put in the correct…read moreaddress. Can't trust anyone to do their job. DOUBLE CHECK EVERYTHING AT THIS STORE!! I thought she could read. Way to go! Hire some responsible employees who read English! Post office from now on! My grandkids were in tears last night when the package didn't arrive. No wonder you have a poor rating.